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Website Accessibility

The University of North Florida is committed to making our website accessible to all users and compatible with screen readers. However, this is an ongoing process and it is possible that some users may encounter problems.

For questions and concerns, contact the ADA Compliance office by phone at (904) 620-2870 or by email at

UNF ADA Web Accessibility Statement

Mission: UNF Aims to Meet ADA Web Compliance at WCAG 2.0 Levels A and AA.

UNF Goal

Our goal is to promote an ADA accessible web environment for our users to help ensure that as broad a population as possible may access and benefit from our services. For web content published by the University of North Florida, it is our goal to comply with WCAG 2.0 level A and AA success criteria. Documents and archived web content on UNF's web pages will not be required to be accessible immediately. Electronic accessibility is not a one-time effort. Our aim is to fuse into every internet technology and purchase of technology products accessibility compliance. It is an on-going effort which will require collaboration with all departments, continuous work, and support to balance the academic and administrative needs with the constraints of available resources. Continuity is imperative for success.

The Web Content Accessibility Guidelines (WCAG) 2.0 is a detailed guide for creating accessible web content. 

Web Accessibility and the Law

“The Americans with Disabilities Act (ADA), Pub. L. No. 101-336, 104 Stat. 327, codified at 42 U.S.C. § 12101, et seq., prohibits state and local governments, and privately-owned "places of public accommodation" from discriminating against individuals with disabilities. 42 U.S.C. § 12182(a). Department of Justice regulations implementing the statute require that: A public accommodation shall take those steps that may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the public accommodation can demonstrate that taking those steps would fundamentally alter the nature of the goods, services, facilities, privileges, advantages, or accommodations being offered or would result in an undue burden, i.e., significant difficulty or expense.”  28 C.F.R. § 36.303.uses the term "places of public accommodation," typically it would appear that the statute was written primarily with physical locations in mind. The U.S. Department of Justice's Office of Civil Rights ruled that these provisions applied equally to Internet web sites and concluded that Section 504 of the Rehabilitation Act of 1973 (pdf), codified at 29 U.S.C. § 794—which prohibits discrimination on the basis of disability in federally-funded educational programs and activities—applies to university web sites. Thus, UNF is mandated to comply with these laws.


1. Persons may file an informal complaint about EIT ADA accessibility issues by contacting the ADA Compliance Office. Informal complaints may be submitted to ADA Compliance in the following ways: by visiting the office in the UNF Annex (building 6), room 1314, calling (904) 620-2870, or sending a message via facsimile at (904) 620-2585.

2. Any person desiring to file a formal complaint about EIT ADA accessibility issues may contact the Equal Opportunity and Diversity Office. The complainant must follow the UNF Regulation 1.0060P Nondiscrimination, Equal Opportunity and Diversity Compliant and Investigation Procedure. Any member of the University community who alleges that they have been subjected to discrimination may file a formal complaint with the Director, Office of Equal Opportunity and Diversity, University of North Florida, J. J. Daniel Hall, Suite 1201, 1 UNF Drive, Jacksonville, Florida 32224-7699, (904) 620-2507 Voice & TDD and (904) 1004 Fax or via 711 Florida Relay for persons who are deaf or hard of hearing or those with speech impairments and/or limitations.