UNF: One-Stop Student Services

Welcome!

One-Stop serves as the student-facing hub for Enrollment Services, which includes Financial Aid, Records and Registration and Admissions. Our team of professional staff excels at helping students and families navigate university policies and processes, so that students can focus on their educational goals.

We look forward to assisting you!

Financial Aid FAQs

Records & Registration FAQs

Admissions FAQs

How to Contact One-Stop!

In-Person Hours

Hicks Hall (Building 53)
Monday–Thursday: 8:30 a.m.–4:30 p.m.
Friday: 9 a.m.–4:30 p.m.

Please join the line before visiting Hicks Hall.

In-Person Virtual Line

Join the line here (during above hours)

Email

onestop@unf.edu

Request a Phone Call

Request a Phone Call (during hours below)
Monday–Thursday: 8:30 a.m.–4:30 p.m.
Friday: 9 a.m.–4:30 p.m.

Submit a Question

"Less Wait, More Welcome!"

Join The Line

Important FERPA Notice for Parents/Guardians/Advocates:

Privacy rights afforded under the Family Educational Rights and Privacy Act (FERPA) change significantly once a student enters a post-secondary institution. The laws that give parents access to and control over a child’s education records transfer ownership of records to the student. This means that our One-Stop Coordinators are limited in the information they can provide to individuals other than the student. If you need to discuss any account-specific or detailed account information with us, we recommend that the student be present in the conversation. Parents are also strongly encouraged to contact their student regarding an education record first. Education record information is only shared with the student and may not be shared with the parent, except in the following circumstances:

The student elects to give parent access through the Parent Portal.
The requested information is considered public directory information, and the student has allowed disclosure.

Need to submit a document?

Most documents can be submitted online through the Document Upload option in myWings. If you need to deliver a hard-copy of a document, physical dropboxes are available in the Undergraduate Advising office and in Hicks Hall, by the One-Stop office. However, some documents cannot be left in our dropbox and must be submitted in-person.

The following link contains details about how to access the Document Upload portal, as well as which documents can be submitted online.

Document Information