One-Stop Student Services
How to Reach One-Stop!
In-Person |
Hicks Hall Building 53 Queue may close early if line is full. Please join the queue before visiting Hicks Hall. |
In-Person (Flex) Queue | Available during the above lobby hours |
onestop@unf.edu | |
Phone |
(904) 620-5555 Voicemails will be returned in the order they're received. Please be patient while we respond. |
Virtual Appointments | Book up to 2 weeks in advance. Limited availability during add/drop and registration seasons. |
Important FERPA Notice for Parents/Guardians/Advocates: Privacy rights afforded under the Family Educational Rights and Privacy Act (FERPA) change significantly once a student enters a post-secondary institution. The laws that give parents access to and control over a child’s education records transfer ownership of records to the student. This means that our One-Stop Coordinators are limited in the information they can provide to individuals other than the student. If you need to discuss any account-specific or detailed account information with us, we recommend that the student be present in the conversation. Parents are also strongly encouraged to contact their student regarding an education record first. Education record information is only shared with the student and may not be shared with the parent, except in the following circumstances:
- The student elects to give parent access through the Parent Portal.
- The requested information is considered public directory information, and the student has allowed disclosure.
Need to submit a document?
Most documents can be submitted online through the MyWings Document Upload portal. If you need to deliver a hard-copy of a document, physical dropboxes are available in the Undergraduate Advising office and in Hick’s Hall near the One-Stop entrance. Some documents cannot be left in our dropbox and must be submitted in person. Click HERE to see which documents can be submitted via dropbox.
One-Stop Appointments
In-Person Flex Appointment
Flex Appointments are in-person, same-day visits to our office location in Hicks Hall, Building 53, Suite 1700. Photo ID required for each visit. For the safety of our campus community, face coverings are highly encouraged, and lobby access is limited to students and one family member. Seating is available in the Hicks Hall vending area (south wing, 1st floor). Once summoned, a One-Stop Coordinator will meet you at the door for your appointment.
Zoom Appointment
Virtual visits are available by appointment and can be scheduled up to 2 weeks in advance. Appointments may fill up quickly during our high traffic seasons (e.g., add/drop season, fall/spring registration), so booking early is encouraged. A Zoom invitation will be sent to your UNF email and booking email within 24 hours of your appointment start time.
Academic Calendar
Full Calendar-
May
20
Deadline to Add/Drop (Summer A, C, 8-week, 10-week classes)
Friday, May 20, 2022
12:00 AM -
May
23
Deadline to Pay/Pend/Defer Tuition & Fees (5pm)
Monday, May 23, 2022
8:00 AM -
May
23
EEP/TSP Summer A,C,8,10 & B Waivers due by 5pm (excludes waivers for summer B-only classes)
Monday, May 23, 2022
8:00 AM -
May
25
Class Schedule Dropped for Non-Payment Tuition/Fees (A, C, 8-wk, 10-wk)
Wednesday, May 25, 2022
12:00 AM -
May
26
Degrees Post to Transcripts by 5pm (Spring 2022)
Thursday, May 26, 2022
12:00 AM -
May
30
Memorial Day (No Classes / UNF Closed)
Monday, May 30, 2022
12:00 AM