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Third-Party Proxy (Formerly Parent Portal)

Effective January 5, 2026 Parent Portal is now "Third-Party Proxy". The steps in this article have been updated to reflect our new, more streamlined process. Please note that previous parent portal access will not carry over.

Third-Party Proxy Guide

Purpose

This guide is meant to give students an understanding of the Third-Party Proxy and to aid them in the event they elect to release information to family members or trusted individuals. Students may assign access privileges to any third party, including parents, but the options are not limited to parents. This is a good opportunity to remind students that the decision to release confidential information to a third party is important and not one to be taken lightly. We encourage all students to be mindful of the threat of identity theft and carefully weigh the benefits of sharing their information with others before assigning permissions.

For technical assistance, we recommend users contact the UNF ITS Help Desk at (904) 620-HELP (4357). For assistance with billing, please contact Student Financial Services at (904) 620-2472. For assistance with student records and registration, financial aid, admissions, and residency, please contact One-Stop Student Services at onestop@unf.edu.

Philosophy and Background Information

We encourage positive communication between students and trusted individuals in their lives and appreciate those who want to be involved in their student’s educational experience. We believe a strong support network is necessary for success and the Third-Party Proxy is an integral part of this process as the University is limited in what can and what cannot be released to third parties due to The Family Educational Rights and Privacy Act (FERPA).

FERPA is a federal law which affords applicants and students certain rights with respect to their educational records. The intent of this Act is to protect the privacy of students and their records. FERPA protects the educational records of students at all levels – primary, secondary, and post-secondary. During a student’s primary and secondary school experiences, the right of access to the student’s educational records rests with the parent or guardian. When the student turns 18 or enrolls at a post-secondary institution of education, the rights of access convert to the student. As one might suspect, FERPA is a far-reaching law with many subtleties. We encourage those who are interested in learning more about FERPA and its provisions to read more about it on our website: https://www.unf.edu/records/ferpa/.

In an effort to balance the protections of FERPA with the student’s decision (and desire) to share account information with selected third parties, we have developed the Third-Party Proxy.

How it Works

Students who decide to release information to family members or trusted individuals will first identify them through myWings. They will receive security credentials (their own N-numbers) which can be used to access myWings. Third-Party Proxy credentials will not extend to usage of other University services for students, such as campus email, but it can connect to designated areas of the student’s educational record, bill pay, etc.

Instructions for Students:

  1. Log in to myWings and click the Student Resources tab in the left sidebar, then Student Self-Service.
  2. From the Student Self-Service menu, select Student Records then Third-Party Proxy Management.
  3. To create a new relationship click "Add New" and enter your proxy's first name, last name and email to create an account. 
    • Please Note: The proxy will receive notification emails explaining access and sending a temporary password.
  4. Click "Select a Relationship" and select the appropriate relationship description.
    • Please Note: Third party proxy allows you to grant access to all or limited records. 
  5. Authorizations allow you to determine what permissions are allowed for your proxy. You can "select all" or select individually.
  6. "Description" and "Passphrase" allow you to create a proxy specific password. Your proxy will use the passphrase if they need to call UNF and request account information on your behalf.
    Use "Description" to create a reminder clue specific to the passphrase. Ex.:
    Description: My first pet
    Passphrase: Spot
  7. Click "Submit" to create the account.
  8. You will see your designated proxy as "inactive" until they complete verification.
    • Tip: Advise your proxy to check their email. The email will be sent from "noreply@unf.edu".
  9. Click the "edit" pencil icon for more information.

Additional Information

  • Proxy access defaults to one calendar year but can be adjusted.
  • Students can reset a proxy password and email passphrases directly.
  • The History tab is a snapshot of granted access as well as log-in activity.
  • The Communication tab is a snapshot of communications sent. Students can also reset passwords on the Communications tab.

Instructions for Designated Proxy Users:

If your student elects to provide access to account information, your student will take the steps outlined above. Access is authenticated through the use of an emailed one time pass code that is required to then create an official password AND to complete log-in.

  1. Notification steps are sent to the email designated by the student. The email sender is "noreply@unf.edu" and emails are sent separately.
  2. Access the URL provided in the initial email. Type the provided temporary code to initiate account activation. 
    • Please Note: Copying and pasting the code can cause an error in some browsers. Users are advised to type the code. Depending on your email provider, the log-in URL may require you to copy and paste into a browser.
  3. Create a new password. Retype the new password in "validate" to confirm the new password.
    • Please Note: Passwords are required to contain at least 15 characters.
  4. After creating your new password, you will be presented with a standard log-in page. Enter your email and the new password.
    • Please Note: Bookmark the permanent URL so that you can easily locate it for future use.
  5. You will be required to authenticate through another one time passcode sent via email. This serves as multi-factor authentication.
  6. Authenticate using the one-time passcode and click "Submit".
  7. Once authenticated, proxy's will see their designated student and permitted records.
  8. Designated proxy users can update demographic information and populated information can be updated.

Please Note: The student is the only user who can update/edit access. The University cannot make any changes to access or reset passwords.

 

Again, for technical assistance, we recommend users contact the UNF ITS Help Desk at (904) 620-HELP (4357). For assistance with billing, please contact Student Financial Services at (904) 620-2472. For assistance with student records and registration, financial aid, admissions, and residency, please contact One-Stop Student Services at onestop@unf.edu.

Thank you again for your continued interest in your student’s experience at the University of North Florida!