Change of Grade Processing for Faculty & Chairs
Important Notes
- An Incomplete (I) grade that has rolled to a letter grade due to the extension deadline cannot be changed back to an 'I'. Please coordinate with the Office of Records and Registration if you are needing to extend a student’s incomplete deadline.
- Instructors cannot assign or change an NG grade. If you are trying to change a grade that has been updated to an NG, please follow the procedure in part D below to request assistance from the Office of Records and Registration.
- There is no option to change a grade after a degree or certificate has been awarded. The previously assigned grade was used in determining degree eligibility and is considered academic history. You will not see a drop-down option for these classes.
- If a “Reason” for the Change of Grade is not entered, the following language will be used: “Factual error in original grade.”
Accessing the Change of Grade Screen
(1) Logging in and Navigating to the Change of Grade Screen
- Log in to myWings.
Please Note: if you have any issues logging in to your myWings account, please reach out to the UNF Help Desk for assistance.
- Select Faculty under the left "My Resources" menu.
- If you are on a mobile device, select the Faculty tile.
- Select the Banner Self Service button.
- Under the "Faculty Services" self service tab, select Change of Grade.
(2) Navigating the Change of Grade Screen
- On the Change of Grade screen, select the term for which the grade change is needed.
- Click Submit.
- Under the CRN column, select the CRN link corresponding to the section that the grade change is needed.
- Under the Student ID column, select the N number link corresponding to the student that the grade change is needed.
Change of Grade Types - Standard, Fail (F), Incomplete (I), and NG Grade
(A) Requesting a Standard Grade Change
After clicking on the student's N number, the student's grading details will populate toward the top of the webpage. The student's rolled and academic grade will appear in the first two columns.
- Click the New Grade drop-down and select the grade you would like to update the student's grade to.
- Leave all remaining fields unchanged.
- Click the Update button.
- You will see an update success message with a green check mark at the top of the webpage.
Please Note: The Change of Grade will now go to the associated Department Chair for approval. Only when the Department Chair approves the request will the student's change of grade be reflected on their record.
(B) Requesting a Grade of Change to a Fail (F)
After clicking on the student's N number, the student's grading details will populate toward the top of the webpage. The student's rolled and academic grade will appear in the first two columns.
- Click the New Grade drop-down and select 'F'.
- A Last Attend Date is required for all grades updated to 'F'.
- The "Last Attend Date" needs to be entered in MM/DD/YYYY format.
- The "Last Attend Date" must be between the section's start date and end date.
- Leave all remaining fields unchanged.
- Click the Update button.
Please Note: The Change of Grade will now go to the associated Department Chair for approval. Only when the Department Chair approves the request will the student's change of grade be reflected on their record.
(C) Requesting a Grade of Change to an Incomplete (I)
After clicking on the student's N number, the student's grading details will populate toward the top of the webpage. The student's rolled and academic grade will appear in the first two columns.
- Click the New Grade drop-down and select 'I'.
- The "Last Attend Date" needs to be entered in MM/DD/YYYY format.
- The "Last Attend Date" must be between the section's start date and end date.
Please Note: If the "Last Attend Date" is equal to the first day of class then "0" (zero) is required to be input in the "Attend Hours" field. If the "Last Attend Date" is not the first day of class then the field can be left blank.
- Click the Incomplete Final Grade drop-down and select the grade that the student's record should roll to if the incomplete extension date passes without the student completing their requirements.
- The Extension Date field will automatically populate a default value of one year from the date the Change of Grade is being requested. The "Extension Date" cannot be changed to a date in the past or a date that is more than one year in the future.
- If you would like the extension date to be less than one year, enter an updated extension date.
- The Reason field will automatically update to "Factual error in original grade" if left blank. If a different reason is needed, enter the update reason now.
- Click the Update button.
Please Note: The Change of Grade will now go to the associated Department Chair for approval. Only when the Department Chair approves the request will the student's change of grade be reflected on their record.
(D) Requesting Grade Change Related to an NG Grade
Instructors cannot assign or change an NG grade. An attempt to change an NG Grade will result in an error message stating, "Grade cannot be changed." If you are trying to change a grade that has been updated to an NG, please follow the below procedure to request assistance from the Office of Records and Registration. The Records and Registration staff will need to administratively update the student's final grade.
Please send an email to records@unf.edu with the subject line "Help with NG Grade Change" with your Department Chair copied. Be sure to include the following information:
- Student Name
- Student N#
- Course Term
- Course CRN
- Course Subject and Number
- Course Title
- New Grade (i.e. the new grade to which the final grade should be updated)
- Reason (e.g. factual error in grade calculation; entry error; student completed missing assignment)
The Office of Records and Registration will reply to your email to confirm that your request has been processed.
Approving Change of Grade Requests as Chair
Once a faculty member submits a Change of Grade, the request will populate in the Department Chair's Grade Change Review screen. To access the Grade Change Review screen:
- Log in to myWings.
Please Note: If you have any issues logging in to your myWings account, please reach out to the UNF Help Desk for assistance.
- Select Employee under the left "My Resources" menu.
- If you are on a mobile device, select the Employee tile.
- Select the Banner Self Service button.
- Under the "Employee Services" self service tab, select UNF Administrative Applications.
- Select Course Enrollment.
- Select Grade Change Review.
Once you access the Grade Change Review screen, you will see a list a students with pending Change of Grade requests submitted by faculty. Use the drop-down option under the Action column to either "Approve" or "Deny" the Change of Grade request and click the Update button.