Maintenance Request
Non-Emergency Examples
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Emergency Examples
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Please use this convenient, online system to submit all of your NON EMERGENCY maintenance requests.
If you have an EMERGENCY request, please call Housing and Residence Life at
Osprey Clubhouse (Main Campus Housing):
Osprey Fountains:
The Flats at UNF:
If you are familiar with submitting online maintenance requests, you may submit your work order now. Users that are unfamiliar with the maintenance request/work order submittal process, follow the instructions below.
How to Submit a Maintenance Request / Work Order
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Access the work order system.
Access the maintenance work order system. -
Login using your @unf.edu email address.
Once you connect to the work order website, enter your @unf.edu email address. Note: Login the same way you would for My Wings or any other University software/webpage.
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Enter your maintenance request and details.
Once you login enter the details of your maintenance request. -
Click 'Submit'
Once you are finished filling out the maintenance request form, click the submit button
How to Check the Status of Requests
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Check the status of current and past requests
After submitting requests, you can view current and past requests by clicking the "My Requests" button under the menu button on the top left. You may return to this page at any time to check the progress or status of a request. -
Status Definitions
- New Request - Request has not yet been processed.
- Work in Progress - Request has been received and delegated to the appropriate staff. Non-emergency requests will be handled on a first-in, first-out basis.
- Waiting for More Information - Staff has contacted the submitter for additional information.
- Declined - Staff member has listed an explanation as to why the maintenance request was declined.
- Complete/Closed - Work has been completed.
