Skip to Main Content

Maintenance Request

Non-Emergency Examples

  • Light bulb replacement
  • Pest problem
  • Broken furniture
  • Broken electric outlet
  • Broken cable/ethernet outlet
  • Installed appliances not working
  • Wall patching

Emergency Examples

  • Flooding
  • Total power outage
  • Low/dead lock battery
  • AC not working
  • Broken window
  • Broken railing
  • Clogged sink or toilet
  • Water too hot/too cold
  • All other Safety and Security issues


Please use this convenient, online system to submit all of your NON EMERGENCY maintenance requests.  


If you have an EMERGENCY request, please call Housing and Residence Life at (904) 620 - 4663. If you are calling before 8 a.m. and after 5 p.m., please call the Welcome Desk number corresponding to your residence hall:


Osprey Clubhouse (Main Campus Housing): (904) 620 - 4999

Osprey Fountains: (904) 620 - 5000

The Flats at UNF: (904) 620 - 3528


If you are familiar with submitting online maintenance requests, you may submit your work order now. Users that are unfamiliar with the maintenance request/work order submittal process, follow the instructions below.

How to Submit a Maintenance Request / Work Order

How to Check the Status of Requests