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Housing and Residence Life
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Residence Life Conduct

The Housing and Residence Life Staff oversees Housing conduct hearings, aiming to enhance residential campus life by ensuring safe residential communities and holding residents accountable with consistency and fairness.


After participating in the Residential Conduct Process, students will be able to:

  • Articulate their rights as they pertain to the Residential Conduct Process.
  • Discuss how their personal values and principles impact decision-making.
  • Recognize the effect of their behavior on others in the residential community.

 

Hearing Officers of the Residential Conduct Process aim to achieve the following goals:

  • Foster a residential culture that encourages healthy choices and behaviors.
  • Encourage ethical development and personal accountability.
  • Develop educational interventions that foster individual insight and growth.
  • Increase the awareness of the Resident Handbook.


The Housing and Residence Life Conduct System serves to protect individual rights, while developing good citizenship, and providing procedural fairness to residents documented for allegedly violating established standards of conduct in the residential community. The Housing and Residence Life Conduct system is separate from the UNF Dean of Students Office; however, the two offices collaborate to ensure consistency and fairness in procedures and outcomes.

Reporting an Incident

Anyone can report to Housing and Residence Life, where professional staff will review and decide on appropriate actions, including Housing conduct hearings.

Reports involving alleged violations of the Resident Handbook or Student Code of Conduct, especially those affecting community safety, may lead to policy charges. Residents charged with a potential policy violation can review reports and question witnesses.

Housing and Residence Life cannot guarantee anonymity. For anonymous reporting to the University Police, use the "Silent Witness" form on the UPD website.

All reports are taken seriously; false reports may result in conduct or criminal charges. For immediate assistance, call the Welcome Desk at 904.620.5000 or UPD at 911 or 904.620.2800.

The University prioritizes student and community health and safety. To encourage reporting, the University may not charge those who report potential policy violations.

Communication and Correspondence

Housing and Residence Life’s primary method of contact is through students’ UNF email. Meeting locations and times are communicated through letters sent from Maxient to a student’s UNF email account. The Hearing Officer assigned to each case is communicated within the letters sent to a student’s UNF email account. Maxient can also send students a text message notifying them there has been a letter sent to their UNF email account. It is in your best interest to keep up with your UNF email correspondence as requested by UNF.

Residence Life Coordinators and Assistant Residence Life Coordinators hold conduct meetings in each of their offices. Meeting locations and times will be communicated through conduct letters sent from Maxient to a student’s UNF email account.

Hearing Officers are Residence Life professional staff – you can Meet the Staff on the Housing and Residence Life website.

The Housing and Residence Life Conduct System includes policies published in the Housing Contract, Terms and Conditions, Resident Handbook, Student Handbook and other official University publications.

Procedural Due Process

Infraction/Initial Meeting Notification:

  • The charged resident will receive an email notification of the alleged charges and the initial meeting or Administrative Hearing details at least 48 hours in advance.
  • During this meeting, the student can review the conduct process, their rights, hearing options, charges, and case documentation.
  • The student may choose to have an immediate hearing or schedule it for a later date.
  • Decisions are based on hearing information and incident reports.
  • If the resident misses the initial meeting, the hearing is scheduled, and the resident is notified by email. If they miss the hearing, it may proceed without them, or be forwarded to the Dean of Students Office.
  • New charges discovered during the hearing will result in a new charge letter and 72-hour notice before a separate hearing.

Hearing Outcome:

  • The resident will receive the hearing outcome via email within 14 class days.
  • They can appeal the decision within five class days from the outcome letter date.

Advisor Rights:

  • Residents have the right to an advisor throughout the conduct process.
  • The advisor's name and email must be provided to the Hearing Officer two class days before the hearing.
    • If the advisor is an attorney, the Hearing Officer must be notified two class days prior.
  • Advisors may be removed if disruptive and cannot serve as witnesses.
  • Hearings won't be delayed due to advisor scheduling conflicts.
  • Parties must address the hearing administrator directly but may consult with their advisor without disrupting proceedings.
  • Advisors may only speak on behalf of their party if expressly authorized.

Student Rights

Throughout the Residential Conduct process, students have the right to:

  • Ask questions
  • Have an advisor present
  • Have a private Residential Conduct process
  • Appeal conduct decisions
  • Review incident reports and any other supplemented photos/documentation and the alleged charge(s) outlined in the initial meeting/infraction letter
  • Review and choose their hearing type:
    • Immediate Administrative Hearing
    • Administrative Hearing (scheduled for a later date)
    • Hearing Waiver

What is an Infraction Notice/Initial Meeting Letter? -- What is a Reprimand Letter?

What is an Infraction Notice/Initial Meeting Letter?

The charged resident shall receive notification of their Initial Meeting. This meeting will allow the student to meet with their Hearing Officer and review the Conduct process, Student Rights, hearing options, charge(s) and case documentation.

During the initial meeting, a student can elect to have an Immediate Administrative Hearing or schedule an Administrative Hearing for a later date.

 

What is a Reprimand Letter?

When Housing and Residence Life is in receipt of a report concerning a student’s alleged involvement in actions that may constitute violation of the Resident Handbook, a Hearing Officer may send a Reprimand Letter.  This letter allows the student to accept responsibility for violating the policy/policies and do not need to attend a meeting with a Hearing Officer if they accept responsibility and choose not to.

Hearing Types

All Housing and Residence Life hearings will follow established procedures for the Department of Housing and Residence Life. Failure to complete with a Residential Conduct process may lead to escalated disciplinary action being taken, and/or immediate referral to the University Dean of Students Office.

  1. Immediate Administrative Hearing – Following the Initial Review Meeting, a student may elect to immediately move forward with a Hearing and respond to the charges.
    1. Students are asked to state “Responsible” or “Not Responsible” for each charge.
    2. Students will have the opportunity to provide their perspective of the case.
    3. Students will review possible sanctions/outcomes of the case, dependent on decision.
    4. Students will receive a decision letter via their UNF email within 14 class days.

  2. Administrative Hearing (scheduled) – Following the Initial Review Meeting, a student may elect to schedule a formal Administrative Hearing with their Hearing Administrator.
    1. Students are provided a minimum 3-class day prior notice for their Administrative Hearing.
    2. Students are asked to state “Responsible” or “Not Responsible” for each charge.
    3. Students will have the opportunity to provide their perspective of the case.
    4. Students will review possible sanctions/outcomes of the case, dependent on decision.
    5. Students will receive a decision letter via their UNF email within 14 class days. 

Conduct Records and Possible Sanctions

Conduct Records

Housing and Residence Life Conduct Records are retained by the Department of Housing and Residence Life and will be shared with University Officials as needed.

A Housing-related record of a Residential Conduct outcome and any imposed sanction(s) will not appear on a student’s official University academic record. A student’s Housing Contract case record is maintained within the Department of Housing and Residence Life.

The Housing and Residence Life staff reserves the right to forward any individual and/or conduct incident to the Dean of Students Office. Housing and Residence Life abides by confidentiality as required by FERPA.


Possible Sanctions

In considering the facts and circumstances of each case, the following sanctions, or combination of sanctions (with or without appropriate modifications) may be imposed upon any student and/or groups found responsible for violating the Housing and Residence Life Rules and Policies:

  • Written Warning
  • Educational Activities - attendance at educational programs, preparation of bulletin boards, reflective papers, interviews with appropriate officials, planning and implementation of educational programs or other educational activities
  • Visitation Restrictions (limit or loss of visitation privileges)
  • Restitution
  • Fees
  • Probation - A period of time during which a resident is expected to demonstrate appropriate changes in behavior. Any further violations of the Rules and Conduct Procedures may result in more serious sanctions being imposed. Some of the restrictions that may be placed on the student during the probation period include, but are not limited to: participation in student activities, participation in leadership positions (RA/RHA), entrance into residence halls or other areas of campus, or contact with another specified person(s)
  • Change in residence hall/apartment assignment
  • Exclusion or Trespass (either temporary or permanent) from University residence halls/apartments.
  • Contract Termination - If a resident's Housing Contract is terminated as the result of disciplinary action, the resident will remain fully responsible for all rent due for all signed Housing Contracts.

This is not a complete list of possible sanctions.

Conduct Appeals

Residents electing to appeal a Housing and Residence Life Conduct outcome must submit an Appeal Request Form appeal within five (5) class days of the date noted on the Outcome Letter.

Residents are entitled to one appeal per incident. Appeal decisions are considered the final decision of the Residential Conduct process. Appeal decisions are determined by the Director of Residence Life

Students have the right to appeal the outcome of their Residential Conduct case based on the following

  1. Errors in the hearing proceedings that substantially affected the outcome of the hearing.
  2. The sanction(s) is (are) extraordinarily disproportionate to the violation(s)found responsible.
  3. Presentation of new information that was not readily available at the time of the original hearing, which may substantially affect the outcome of the hearing.

Overdue Sanctions/Failure to Complete a Sanction

Failure to complete a Housing and Residence Life Conduct sanction(s) may result in an escalated disciplinary action, and/or immediate referral to the Dean of Students Office. Please review the University's Student Code of Conduct for additional information regarding University Conduct Procedures.

NOTE: As a result of a case referral to the Dean of Students Office, failure to complete a sanction may result in a Disciplinary Hold being issued to the student's account. Holds will not be lifted to accommodate schedule changes, registration, transcript requests, etc. until the student has successfully completed required sanction(s).

Residence Life Conduct Key Terms

  • Administrative Hearing

    A formal meeting where the student and the Hearing Officer discuss the potential policy violation(s). After a thorough investigation is completed in the administrative hearing, the Hearing Officer determines responsibility and, if applicable, assigns appropriate sanction(s).

  • Administrative Move

    A sanction and/or outcome where the student is moved to a different room, floor, building, and/or area as determined by a Housing and Residence Life professional staff member.

  • Advisor

    The term “advisor” refers to a person chosen by the respondent, alleged victim, and/or witness to assist them throughout the Residential Conduct process. An individual may only have one advisor at a time. The term “advisor” can mean an advocate or can be a legal representative. An advisor may directly participate in all aspects of the Conduct process, including the presentation of relevant information and questioning of witnesses, but may not testify.

    Any advisor serves at the requestor’s own expense and initiative. A person may not serve in this capacity if their service would unreasonably conflict with the fair administration of the Conduct process, as determined by the Hearing Officer or their designee. The advisor may not serve in any other role related to the case (including a witness, investigator, hearing officer, member of a committee, etc.).

  • A/RLC
    The Assistant Residence Life Coordinator or Residence Life Coordinator may serve as a Hearing Officer for Residential Conduct cases.
  • Appeals

    A student may appeal an outcome from the Hearing Officer on the following grounds

    • Procedural Rights: A violation of procedural due process rights (deviation from established procedures that would substantially affect the outcome of the case)

    • Newly Discovered Information: Newly discovered information has been obtained that was not previously available during the initial investigation or the Administrative Hearing process through the exercise of due diligence, and this newly discovered information would substantially affect the outcome of the case.

    • Severity of Sanction(s)
  • Behavioral Contract

    A sanction where the student is required to review, sign, and abide by an outlined Behavioral Contract in order to continue living on campus.

  • Community Charge

    A sanction and/or outcome where the entire room, floor, building, and/or area is equally charged a financial fee as determined by a Housing and Residence Life professional staff member. This is typically utilized when there is a large cost associated with an incident and there is legitimate reason to believe the charged community is responsible for the violation(s) but the person(s) responsible cannot be identified.

  • Dean of Students Office

    The Dean of Students Office enhances the UNF student experience and supports student retention by helping maintain a safe and secure campus environment free from disruption in which students may learn and understand their rights and responsibilities, thereby allowing them to assume an active role in their own academic, personal, and co-curricular life.

  • Educational Activity (Level One and Level Two)

    A sanction that contains an educational component related to the case’s violation(s). Some educational activities within this level include (but are not limited to): reflection papers, activity papers, interviews, attendance at specified meeting(s), brochure creation, community signs, bulletin boards, workshops, etc.

  • Exclusion/Restriction/Trespass from Residential Areas

    A sanction where a student is either temporarily or permanently removed from portion(s) or all of University residence rooms, apartments halls, floors, buildings, and/or residential areas. For temporary exclusions, an exclusion may be lifted with the approval of the Director of Residence Life or their designee.

  • Cancellation/Termination of Housing Contract

    If a student’s Housing Contract is terminated as a result of disciplinary action, the student will remain fully responsible for all rent due for all signed Housing Contracts. A student’s Housing Contract may be reinstated with the approval of the Director of Housing and Residence Life or their designee.

  • Health and Safety Inspections

    Housing and Residence Life staff members routinely enter student rooms and inspect room condition to address any safety concerns (policy violations, fire safety issues, cleanliness concerns, etc.). Students are notified in advance of semesterly Health and Safety Inspections. As outlined in the Housing Contract, Housing and Residence Life Staff have the ability to enter students spaces without prior notice if there is a reasonable belief there is a concern for someone’s well-being and/or policy violation(s).

  • Hearing Officers

    Professional staff members from the Department of Housing and Residence Life are designated as Hearing Officers and are authorized to facilitate Residential Conduct processes. This includes: Senior Director of Housing and Residence Life, Director of Residence Life, Associate Directors, Assistant Directors, Residence Life Coordinators, and Assistant Residence Life Coordinators.

  • Hearing Officer Checklist Form
    A form the Hearing Officer completes to ensure they are following appropriate procedural due process. The form is completed during the Administrative Hearing and/or immediately following the Administrative Hearing.
  • Incident Report

    An electronic document completed by a Housing and Residence Life staff member in which the occurrence of an incident or situation is documented and informs the appropriate individuals of important details.

  • Initial Meeting

    A meeting between the student allegedly involved in a potential policy violation(s) and an assigned Hearing Officer. During this meeting, the student reviews the procedural rights in the Residential Conduct process, reviews the incident report and other documentation on file, and can ask procedural questions. At the conclusion of the initial meeting, a student can elect to proceed immediately into their Administrative Hearing or can elect to have their Administrative Hearing scheduled for a later date.

  • Immediate Administrative Hearing

    An administrative hearing that occurs immediately after the conclusion of the Initial Meeting, if selected by the student during the Initial Meeting.

  • Preponderance of Evidence
    The standard of proof used to measure if a student is “responsible” or “not responsible” for a violation of the policy. It is defined as, “more likely than not that the student violated the policy”.
  • Probation

    A sanction where a student can be placed on probation for a period of time during which the student is expected to demonstrate appropriate changes in behavior. Any further violations of the Resident Handbook, violations of other University regulations, or violations of law will result in more serious sanctions imposed, which could include exclusion from Housing and/or Housing Contract Termination. Some restrictions during probation may also include (but are not limited to): participation in student activities, participation in department employment, entrance to residence halls or other areas of campus, or contact with another specified person(s). Probation may occur for one semester, one academic year, through residency on-campus, or any other set portion of time as deemed appropriate.

  • Referral

    A sanction where a student is referred to a person(s) and/or office outside of their Hearing Officer. This may include (but is not limited to): meeting with another Hearing Officer, a Counseling assessment, parental notification, or connecting with a campus partner.

  • Reprimand/Warning

    A form of written warning issued to a student, typically for some first-time policy violation(s). This sanction/outcome is typically used to bring the student’s attention to the policy violation and avoid being involved in and/or found responsible for future violation(s). A reprimand states that further violations of that specific policy or other policies may result in more severe sanctions, such as probation and/or Housing Contract termination. A reprimand may be issued where the student waives the right to participate in the Residential Conduct process, issued within an Administrative Hearing, or as an outcome of the Residential Conduct process.

  • Required Roommate Mediation

    Required Roommate Mediation and/or referral to Alternative Dispute Resolution through the Dean of Students Office.

  • Resident Handbook

    Housing and Residence Life policies

  • Responsible/Not Responsible

    The terminology used to describe the student’s level of involvement/responsibility regarding the Residence Life policy violation in question.

  • Restitution/Fees

    A sanction that requires a student to pay for damage to the community. This may also include removal of an item(s), a Behavioral Contract, and/or other sanctions.

  • Sanction

    When a student is found responsible for a policy violation(s), a sanction may be issued. Sanctions are designed to be educational and/or hold a student appropriately accountable.

  • Student Confirmation Form

    During a student’s initial meeting, they complete this form to indicate acknowledgement and understanding of students’ rights and hearing type options.

  • Visitation Restrictions

    A sanction where a student’s visitation privileges are restricted and/or eliminated, temporarily or permanently. This may include (but is not limited to): guest restriction, loss of visitation, or trespass notification.

Conduct FAQs

  • Will this go on my school record?

    Housing and Residence Life Conduct Records are retained by the Department of Housing and Residence Life and will be shared with University Officials as needed.

    A Housing-related record of a Residential Conduct outcome and any imposed sanction(s) will not appear on a student’s official University academic record. A student’s Housing Contract case record is maintained within the Department of Housing and Residence Life.

    The Housing and Residence Life staff reserves the right to forward any individual and/or conduct incident to the Dean of Students Office. Housing and Residence Life abides by confidentiality as required by FERPA.

  • Do I need an Advisor?

    Students are allowed an Advisor if they would like; that person primarily serves as a form of support for students during the Housing Conduct process. Your Hearing Officer cannot make that decision for students. We encourage students to review the purpose and expectations of an Advisor should they wish to move forward with one.

  • What type of cases are heard by Housing versus Dean of Students?

    Housing and Residence Life primarily manages Conduct cases that involve alleged policy violations of the Resident Handbook. Policies that are listed in both the Resident Handbook and the Student Code of Conduct may be managed by the Dean of Students office. Alleged policy violations involving state and federal laws are often, but not always, managed by the Dean of Students office. Cases involving repeated alleged policy violations may be managed by the Dean of Students office.

    Correspondence students receive regarding any Conduct-related matters will include the name and contact information of the assigned Hearing Officer.

  • How do violations of the Roommate Agreement relate to Housing Conduct?

    The Resident Handbook includes specific policies and expectations for residents related to the Roommate Agreement. While some alleged policy violations may result in students going through the Housing Conduct and/or Student Conduct process, our goal is for residents to find mutual agreement in how to be safe, comfortable, welcomed, and respected within their assigned room space.

  • Do I have to schedule a meeting?

    The correspondence will outline whether you are expected to attend a meeting or steps if you would like to schedule a meeting.

  • What if my roommate was responsible for the violation?

    Each student identified in a situation has the opportunity to review the incident report and any other documentation submitted, review their rights in a Housing Conduct case, and share their individual perspective on the situation. The Hearing Officer does not communicate outcomes of a student’s case to others.

  • Will this affect my ability to remain in Housing/obtain Housing in the future?

    Students are expected to abide by the Resident Handbook, Student Code of Conduct, as well as state and federal laws. Housing Contract Termination or removal may be considered as a sanction depending on the severity of the policy violation a student is found responsible for and/or students found responsible for continued policy violations.

  • Will this affect my school scholarships?

    Students should review each scholarship’s information and requirements on reporting Housing Conduct violations for further guidance.

  • Will this affect my ability to become a Housing student staff member?

    Candidates need to be in good standing to be considered for a student staff position. This means they cannot be placed on Housing probation, Academic probation, or Student Conduct probation. They cannot have any overdue sanctions.

  • Why did I receive a conduct letter after I fixed the violation?

    All correspondence is sent to students for documentation and record-keeping purposes. It provides the student a written account and summary of the situation.

  • Can my roommate and I schedule a hearing together if we were both involved in the same situation?

    Due to students’ individual rights within the conduct setting and FERPA, hearings are scheduled separately.