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College of Arts and Sciences
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About PORL

Our Services

Research Modes and Methods

  • Telephone Interviews
    • 27-station Computer Assisted Telephone Interviewing (CATI) system
    • No automatic dialing, ONLY hand dialing
    • Interviews conducted 7 days a week
    • Interviews in multiple languages
  • Web-based surveys
    • Email
    • Text-to-web
  • In-person interviews
  • Focus groups
  • Mixed-mode studies

Services and Deliverables

  • Consultation with client to formulate research question(s)
    • Selection of appropriate research design and mode
  • Questionnaire design
    • Translations available to maximize coverage and increase representation of hard-to-reach populations
  • Sampling design and selection
  • Survey implementation and data collection
  • Data weighted to select demographics of target population
  • Complete data analysis using SPSS, R, STATA or other statistical software
    • Coding of open-ended questions
    • Crosstabulations (or other statistical analyses) by select demographics
  • Written reports, charted results, and presentation of findings