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Division of Continuing Education

Quality and Process Improvement

More and more service industries, including banking, insurance, and healthcare, are seeing the value of a continuous improvement and Lean Six Sigma culture. Let us help you define complex problems, make changes to increase your productivity and bottom line, and initiate and deploy a quality system or program.

Agile Seminar

In today’s complex global business environment, simply responding to change is not enough. Successful leaders are able to anticipate a variety of market influences from new regulatory requirements, technology-driven change or simply business strategy and manage the change necessary to be successful. By taking a holistic approach to change initiatives, these leaders create an agile work environment while promoting organizational resilience.


In this seminar, we discuss Agile (Agility) from a variety of perspectives. The focus is on Agile transformation of organizations (not IT). We define what Agile is and why companies now are turning to Agile. We differentiate between an Agile transformation of the entire company or organization and Agile project management. We also compare and contrast Agile with Lean and we discuss what an Agile leader is.





Content Structure

  • The critical success factors (CSF) for organizational change
  • CSF’s based on lessons learned and research related to a variety of change methods
  • The three main categories of the Agile framework: purpose, process and people
  • The Agile project leadership requirements, strategic alignment and organizational fit, as well as barriers to successful implementation



Seminar Benefits

You will leave prepared and motivated to assess your organization’s need and capacity to manage change using Agile. Be prepared to leave with a fresh perspective on change management and new insights on being the “change champion” your business needs.