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UNF Online

UNF Online Student Success Coaches

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From the moment of interest, throughout the application and enrollment process, UNF Online Student Success Coaches are your support network. In coordination with your academic advisor and program director, your Student Success Coach will work with you to develop a plan to achieve your desired goals. Student Success Coaches are your partner in learning and will assist you in maximizing the resources and services UNF Online has put in place to support your fully online learning experience.

How We Help

A Student Success Coach will work with you to build a supportive relationship with a growth mindset focused on:

  • Achieving your academic goals
  • Supporting your career goals
  • Balancing your commitments, maximizing your success
  • Optimizing your UNF educational experience

Who We Serve

Student Success Coaches work directly with students who are interested in or are currently pursing degrees in online programs.


Meet Your UNF Online Student Success Coaches

Sherry Hays Headshot
Sherry Hays
(she/her/hers)
Assistant Director,
Online Student Success

sherry.hays@unf.edu
(904) 620-4217

Sherry has worked in higher education for more than 18 years. Before joining UNF Online in 2019, she worked in various roles in public relations and enrollment services. In her role as Assistant Director, she is responsible for the daily operations of the UNF Online Student Success Coaches, focusing on the admissions and onboarding process. She recently earned her Master of Science in Higher Education Administration degree from UNF. Sherry enjoys reading classical literature and spending time with her grandbabies.

Leshare Demps Headshot
Leshare Demps
Student Success Coach
leshare.demps@unf.edu
(904) 620-5181


Leshare has a passion for education and has served in a multitude of educational settings, including post-secondary education and higher education. Before joining UNF Online in 2020, Leshare served as an Admissions Coordinator, responsible for onboarding first-time in college and transfer students. She earned her Bachelor of Science in Early Childhood Education and is actively pursuing her Master of Science in Management degree at UNF. Leshare enjoys working out, exploring Jacksonville, and spending time with family.

Liz Hardy Headshot
Elizabeth Hardy
Student Success Coach
ehardy@unf.edu
(904) 620-1125


Liz has worked in higher education for 20 years and revels in empowering students. Before joining UNF Online in 2020, she served as UNF’s Articulation Coordinator and various other enrollment services roles, specializing in transfer admissions and credit evaluation. Liz is a proud Osprey, having earned her Bachelor of Arts in Interdisciplinary Studies in Health Education and Awareness with a minor in Public Health. Liz enjoys helping the homeless and underserved populations in our community and spending time with family.