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Contact One-Stop Student Services 

One-Stop can assist with questions relating to undergraduate admissions, academic records, registration and financial aid.


Please reference the information below for self-service. If you can't find the answer to your question, please contact One-Stop and we will be delighted to help you. 


Lobby Procedures


Schedule a Zoom or Flex Appointment


 computer icon  Financial Aid
General | FAQs |Forms |Video


General | FAQs |Forms |Video


Records and Registration

General | FAQs |Forms |Video



General | FAQs |Forms

Student Financial Services

General | FAQs |Forms |Video
Fax machine icon Fax:
(904) 620-2414
Mailbox icon Mailing address:
One-Stop Student Services
1 UNF Drive
Jacksonville, FL 32224


How may we help you?

One-Stop Student Services staff is here to help Monday - Thursday 8:30 a.m. to 4:30 p.m., Friday 9:00 a.m. to 4:30 p.m.


House icon Location:
Ann and David Hicks Hall
Building 53, Suite 1700

Physical address:
4892 First Coast Tech. Parkway
Jacksonville, FL 32224
        Telephone icon Telephone number:
(904) 620-5555



mail icon Students are encouraged to enter their UNF Ospreys email address in the 'Email' field.  Replies to UNF Ospreys addresses will generally contain more specific and detailed account information compared with replies to an external e-mail address.


We’re experiencing unusually high email volume and can’t provide an estimated time in which you can expect a reply. For immediate assistance please call us at (904) 620-5555 or visit our office in Hicks Hall. Be aware that we are also experiencing high walk-in volumes. Our least busy times are generally between 8 - 10 a.m. 


First Name:
Last Name:

UNF ID Number:



Last four digits of Social Security Number:

Date of Birth (mm/yy)

(UNF email preferred)

Reason for Inquiry:    

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