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Contact One-Stop Student Services

HEAVY PHONE CALL VOLUME: The University is experiencing heavy call volume this time of year, which will occasionally result in busy signals when making outgoing calls on campus lines or taking incoming calls from outside the University.


(904) 620-5555



(904) 620-2414



Hicks Hall, Bldg 53, Suite 1700

Mailing Address:
University of North Florida 

Attention: One-Stop Student Services
1 UNF Drive
Jacksonville, FL 32224





Students are encouraged to enter their UNF Ospreys email address in the 'Email' field.  Replies to UNF Ospreys addresses

will generally contain more specific and detailed account information compared with replies to an external e-mail address.

We’re experiencing unusually high email volume and can’t provide an estimated time in which you can expect a reply. For immediate assistance please call us at (904) 620-5555 or visit our office in Hicks Hall. Be aware that we are also experience high call and walk-in volumes. Our least busy times are generally between 8 - 10 a.m.



First Name:  
Last Name:  
UNF ID Number:
Last four digits of Social Security Number:

Date of Birth (mm/yy)   / 
   (UNF Ospreys email preferred)
Reason for Inquiry:     

  For Housing inquiries, please contact Housing & Residence Life