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Information Technology Services
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About the Division

Information Technology Services (ITS) is a division within UNF and is the centralized source of technology support for the entire UNF community.

Mission

The mission of ITS is to strategically deliver technology solutions to the community to enable innovative research, teaching and learning at a culturally diverse and technologically oriented university, through service, partnership, and protection of information assets.

Vision

The ITS vision is to enable innovation by proactively providing high quality, reliable technology services and solutions to support academic excellence, student success, research and scholarly activities, and engagement.

Office of Campus Technology Services

The Office of Campus Technology Services complements the other departments in ITS with support and delivery of ITS Services and a quality technology experience for the entire UNF Campus Community; support provided across a wide range of areas including academic and research technology, service management operations, client and technology support and audio-visual and conferencing; endpoint management, and UNF Help Desk services.

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Office of Enterprise Systems

The Office of Enterprise Systems develops and maintains alignment of software and data solutions with university strategy and operations. Solutions support and enable administrative, instructional, research and outreach activities of the university.

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Office of Information Security and Cyberinfrastructure

The Office of Information Security and Cyberinfrastructure provides effective, efficient, and forward-looking services to the campus community to protect UNF’s data, systems and intellectual property; manages risk; provides network and voice services; manages the university’s server infrastructure and productivity applications; and supports the university’s research computing needs.

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Office of Project and Portfolio Management

The Office of Project and Portfolio Management manages complex, cross-functional IT projects for the university; provides expert services, facilitates governance and promotes the value of project management and business analysis across the University.

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