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Information Technology Services

Current Projects

Information Technology Services is actively engaged in numerous projects to help stakeholders across UNF achieve their goals. Under the direction of the Office of Project and Portfolio Management, here are several key initiatives currently underway.

Osprey Rising (Workday ERP Transformation)

UNF’s transformative goals of academic and administrative excellence, professional development, elevated student experience, community engagement and operational excellence can be further enabled by a technology transformation with the Workday Enterprise Resource Planning (ERP) solution. Workday will enable automation through electronic business processes across the University. It will create a seamless and standardized user experience across campus by using common tools across functional areas. Workday will also provide leadership actionable data with drill through capability to meet the needs of a broad range of stakeholders. The UNF ERP Steering committee has recommended that the University proceed with this project, and is seeking approval to begin the process. Learn more about OspreyRising

Content Management System (CMS) Replacement

This project is replacing UNF’s current Content Management System (CMS) with Cascade, an updated Content Management software. This change provides a UNF web environment that is engaging, responsive, customizable and intuitive. Many of UNF’s web pages have already been migrated to the new platform. All websites will eventually be migrated, to take advantage of the new technology and features.


Degree Works is the new degree audit tool for the University. Academic and Student Affairs and ITS teams have been working in partnership with the vendor, Ellucian, to implement the system.

Over the last year and a half, the project team has been working to create the foundations of Degree Works. All catalog requirements from Fall 2016 through today have been built in the system and tested by academic partners. Course pre-requisites were also created, tested and deployed into production for Spring 2022 registration.

Linkedin Learning

LinkedIn Learning is a leading online-learning platform that helps anyone learn business, software, technology, and creative skills to achieve personal and professional goals. UNF students, faculty and staff have access to the LinkedIn Learning video library of over 15,000 engaging, top-quality, on-demand courses taught by recognized industry experts. Members can also connect their LinkedIn Learning history to their LinkedIn account for a more personalized learning experience.

ORSP Cayuse Implementation

The Office of Research and Sponsored Programs (ORSP) has purchased Cayuse, a comprehensive research system to operate the pre-award proposal submission process. Cayuse will allow us to submit more competitive proposals by pinpointing different areas where UNF could combine efforts and seek larger interdisciplinary proposals. It provides an infrastructure to support managing research expansion to an R2 University.

ServiceNow (IT Support Portal)

Powered by ServiceNow, the new UNF Support Portal is the go-to place for all of campus' IT needs. The University now has one central place to get fast IT support. Through the new UNF Support Portal, faculty, staff and students will have an all-in-one experience for reporting issues, finding quick answers and chatting with our ITS support team.