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Information Technology Services

ITS Help Desk

oneColumn helpdesk

The skies are clear, Ospreys. Swoop on! — All Systems Operational —

Course registration process has returned to normal.



Monday, August 8th to Friday, August 19th

Monday - Friday: 8 a.m. - 5 p.m.
Saturday and Sunday: Closed


Technology Tips

Using Microsoft Viva Insights to Improve Productivity

Microsoft Viva Insights brings together communications, knowledge, learning, resources, and insights into an employee experience that integrates seamlessly into the apps you use every day, such as Microsoft Teams.

New Password Security Feature Required Starting June 6

UNF has implemented challenge response functionality to provide individuals a convenient and secure web-based password self-reset method. This strengthened security feature provides individuals added protection to their account making it more difficult for the hacker community to crack or decode.

Technology Tips

Sharepoint Online Collaboration

Microsoft SharePoint Online is a collaborative document system that is part of the Office 365 suite of services. It is ideal for groups of all sizes looking to manage team documents, sites, and content in an organized manner.


My Content

The new My Content feature is a place to see all your Office 365 content and storage locations in a single hub.


Temporary Block for Network Traffic to and from Russia

Out of an abundance of caution, the UNF IT Security team has decided to enact a temporary block of all network traffic coming from or going to Russian networks.


UNF Anti-Virus

Antivirus is protective software designed to defend a computer against malicious software. Malicious software, or "malware" includes: viruses, trojans, key loggers, hijackers, and other code that vandalizes or steals your computer contents. Learn more on anti-virus protection at UNF.

Public Anti-Virus Download Options for Clearpass OnGuard Compatibility

Helpful Resources

Working Remotely

Students, faculty and staff have access to a number of key resources that provide remote connection and collaboration. These resources will help make sure you are set up for success to working remotely.

Students who do not have a device to access online instruction should contact the Library Information Desk for assistance on checking out equipment if needed.