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ITS Help Desk
HOURS OF OPERATION
Monday - Thursday: 8 a.m. - 9 p.m.
Friday: 8 a.m. - 8 p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: 1 p.m. - 8 p.m.
How-To Instructions
- How to access Zoom
- How to access the Wireless Network
- How to set up Challenge-Response Security Questions
- How to access VPN
- How to access Office 365
- How to add a Device to myDevices
- How to use Microsoft Teams
- How to use OneDrive
- How to access Virtual Lab
- How to enroll for Two-Factor Authentication
- How to access Adobe Creative Cloud
- How to check Voicemail
Announcements

SharePoint Online

Phishing Emails Alert

PowerBI for Data-Driven Decision Making

Audio Conferencing for Microsoft Teams

Using Microsoft Viva Insights to Improve Productivity

UNF Anti-Virus
Antivirus is protective software designed to defend a computer against malicious software. Malicious software, or malware includes: viruses, trojans, key loggers, hijackers, and other code that vandalizes or steals your computer contents. Learn more on anti-virus protection at UNF.
Public Anti-Virus Download Options for Clearpass OnGuard Compatibility

Working Remotely
Students, faculty and staff have access to a number of key resources that provide remote connection and collaboration. These resources will help make sure you are set up for success to working remotely.
- Office 365
- OneDrive
- Microsoft Teams
- Virtual Private Network (VPN)
- Accessing Network Drives
- Zoom
- Canvas
- Adobe Creative Cloud Access
- Virtual Lab
- Checking Office Voicemail
Students who do not have a device to access online instruction should contact the Library Information Desk for assistance on checking out equipment if needed.