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ITS Help Desk
The skies are clear, Ospreys. Swoop on! — All Systems Operational —
Course registration process has returned to normal.
HOURS OF OPERATION
INTERSESSION
Monday, August 8th to Friday, August 19th
Monday - Friday: 8 a.m. - 5 p.m.
Saturday and Sunday: Closed
How-To Instructions
- How to access Zoom
- How to access the Wireless Network
- How to set up Challenge-Response Security Questions
- How to access VPN
- How to access Office 365
- How to add a Device to myDevices
- How to use Microsoft Teams
- How to use OneDrive
- How to access Virtual Lab
- How to enroll for Two-Factor Authentication
- How to access Adobe Creative Cloud
- How to check Voicemail
Announcements

Using Microsoft Viva Insights to Improve Productivity

New Password Security Feature Required Starting June 6
UNF has implemented challenge response functionality to provide individuals a convenient and secure web-based password self-reset method. This strengthened security feature provides individuals added protection to their account making it more difficult for the hacker community to crack or decode.

Sharepoint Online Collaboration
Microsoft SharePoint Online is a collaborative document system that is part of the Office 365 suite of services. It is ideal for groups of all sizes looking to manage team documents, sites, and content in an organized manner.

My Content
The new My Content feature is a place to see all your Office 365 content and storage locations in a single hub.

Temporary Block for Network Traffic to and from Russia
Out of an abundance of caution, the UNF IT Security team has decided to enact a temporary block of all network traffic coming from or going to Russian networks.

UNF Anti-Virus
Antivirus is protective software designed to defend a computer against malicious software. Malicious software, or "malware" includes: viruses, trojans, key loggers, hijackers, and other code that vandalizes or steals your computer contents. Learn more on anti-virus protection at UNF.
Public Anti-Virus Download Options for Clearpass OnGuard Compatibility

Working Remotely
Students, faculty and staff have access to a number of key resources that provide remote connection and collaboration. These resources will help make sure you are set up for success to working remotely.
- Office 365
- OneDrive
- Microsoft Teams
- Virtual Private Network (VPN)
- Accessing Network Drives
- Zoom
- Canvas
- Adobe Creative Cloud Access
- Virtual Lab
- Checking Office Voicemail
Students who do not have a device to access online instruction should contact the Library Information Desk for assistance on checking out equipment if needed.