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Information Technology Services
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ITS Help Desk


Monday - Thursday: 8 a.m. - 9 p.m.
Friday: 8 a.m. - 8 p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: 1 p.m. - 8 p.m.



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SharePoint Online

Microsoft SharePoint Online is a collaborative document system that is part of the Office 365 suite of services. It is ideal for groups of all sizes looking to manage team documents, sites, and content in an organized manner.
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Phishing Emails Alert

Recently, several phishing emails have been sent to UNF Faculty, Staff and Students. ITS Security has systems in place to help identify and block these types of messages, however, some of these messages will still make it through our systems. It is important stay vigilant to help identify phishing emails. Learn more about the recent phishing tactics experienced at UNF.
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PowerBI for Data-Driven Decision Making

Make data-driven decisions with confidence by using Microsoft PowerBI, a new Office365 App that is now available as part of your UNF Office365 account. PowerBI is an easy-to-use business intelligence (BI) solution that lets you visualize data and share insights. With PowerBI you can create amazing data experiences by connecting data sources with easy to view live dashboards and reports. Learn more about using Power BI at UNF.
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Audio Conferencing for Microsoft Teams

Audio Conferencing for Microsoft Teams enables UNF and external meeting participants to join a Microsoft Teams meeting by phone. Individuals can create online meetings in Teams that allows participants to use toll-free phone numbers to dial into the audio portion of a meeting if they do not have access to the Teams app. 
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Viva Insights

Using Microsoft Viva Insights to Improve Productivity

Microsoft Viva Insights brings together communications, knowledge, learning, resources, and insights into an employee experience that integrates seamlessly into the apps you use every day, such as Microsoft Teams.
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Antivirus Software (hand holding smartphone over keyboard)

UNF Anti-Virus

Antivirus is protective software designed to defend a computer against malicious software. Malicious software, or malware includes: viruses, trojans, key loggers, hijackers, and other code that vandalizes or steals your computer contents. Learn more on anti-virus protection at UNF.

Public Anti-Virus Download Options for Clearpass OnGuard Compatibility