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Workday FAQs

The Workday Steering team is here for your questions and this FAQ is just one way to stay up-to-date.

Check back for updates and additions as we work together. 

  • Where can I find a crosswalk between banner and Workday terms?

    The terminology crosswalk will have the info you are looking for: Terminology Crosswalk

  • What is the difference between Workday and OspreyRising?

    Workday is a provider of cloud-based software focused on Human Resources and Finance processing. Essentially, Workday is the tool that users will access to complete all HR and Finance tasks.

    OspreyRising is the name of UNF’s project to digitally transform the university. Digital transformation refers to efforts to incorporate digital technology into all areas of the University. More importantly, it requires Ospreys to challenge the status quo and identify new ways of doing business. OspreyRising represents a bigger initiative to build a better UNF powered by Workday.

  • How can I provide feedback?
    Feedback and questions can be submitted through the feedback survey
  • What is a tenant?

    This is the term for a single Workday environment consisting of all modules in use. Tenant types typically include Implementation, Preview, Test, and Production. This concept is very similar to how we currently use DEVL, TEST, and PROD instances for Banner.  

    For more information about Workday terminology, please visit our Terminology crosswalk page.  

  • What is the go live date for Workday?
    The go-live date for Workday HCM, Finance and Payroll is July 1, 2024.
  • Will we implement Workday Student at the same time?
    Workday for HCM (human resources), finance and payroll functions is set to go live July 1, 2024.

    The Workday Student implementation project will commence thereafter. We anticipate the Workday Student implementation to begin in early 2025. UNF is being mindful of and planning for the Workday Student functionality throughout the current Workday configuration.
  • How will I know if policies and procedures change?
    The Steering Committee is responsible for all elements of the implementation, including policy updates. Policy and procedural updates will be communicated on the Workday webpage and in regular project updates.
  • Who is on the Testing team?

    Testing Team Members

    Production Dress Rehearsal (PDR) is a period of testing intended to ensure that the business processes in Workday run as designed for those who will be carrying out these activities regularly. PDR testing will occur in April 2024. During PDR, testers will view and complete test scenarios and help validate Workday training materials and job aids.  They aim to ensure the system is friendly and functional before the University begins Workday training in May 2024.

  • What will happen if Workday doesn't go live on July 1?
    The OspreyRising Workday project has multiple checkpoints to measure its overall health. In addition to measurable milestones, the project team and implementation partner Accenture regularly meet to discuss concerns and strategize risk mitigation. Prior to going live, UNF must complete a formal checklist with approval from the Project Sponsors. Any risks to the project will be discussed well before July 1 and communicated to the campus. The Project Team is invested in a successful launch, which means diligent reviews throughout implementation.
  • What systems will transition into Workday?
    At this time, UNF anticipates incorporating most third-party systems into Workday. These systems can bog down processing, and shifting them into Workday will improve efficiency. Stay tuned for concrete answers on the systems that will be incorporated.
  • Will this change impact students?
    Workday will first transition Human Resources (HR) and Finance processes so student workers, including Graduate Assistants, will be included. A transition to Workday Student is pending and will follow Workday HR and Finance.
  • Is my information secure on Workday?
    Yes. Workday is protected by a secure socket connection, the same protection used for online financial transactions. Your information is safe whether accessed within UNF or on another web connection.
  • How well will Workday be tested before going live?
    The methodology used to build the Workday system consists of phases where the Project Team works with consultants to design the system to meet UNF needs. Then, we test hundreds of scenarios to make sure it works as we need it to. The last test to complete will be to run a payroll in Workday and reference all the numbers to payroll in our current system to make sure the numbers match, indicating Workday is calculating payroll and compensation to our standards.
  • How will we learn Workday?
    Workday is user-friendly, and much of its functionality is intuitive. However, we will provide multiple training options. Training will be offered to all UNF employees prior to and once live in Workday.
    Conversations are underway to ensure an effective user training program. Multiple sources of training are being evaluated, including in-person hands-on training, virtual training, job aids and user guides, and the availability of a Workday training environment prior to going live.
  • How will UNF operate using both Workday and Banner until our student system is live?
    Our student data will remain in Banner until we have fully implemented Workday for students. Until the student system is fully live, Workday and Banner will share data as is needed.
  • Can employees update their personal information in Workday?
    Yes, employees will be able to view, update, and edit their personal information in Workday at any time. This includes addresses, phone numbers, emergency contacts, and bank account information.
  • What other colleges and universities use Workday?
    There are over 400 higher education institutions who have started the process to implement Workday, and over 70% of these institutions are already live. Some of these colleges and universities include University of Central Florida, Palm Beach State College, Miami University, Arizona State University, Carnegie Mellon University, University of Virginia, Brown University, and many more. You can explore more of the institutions using Workday here: https://www.workday.com/en-us/customer-stories.html