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Card Services

Procurement Card (P-Card) 

The UNF Procurement Card (P-Card) is a VISA credit card issued by Truist. P-Cards are for designated UNF staff and faculty to purchase allowable non-travel related items for official University business. Procurement Services may issue P-Cards to permanent USPS, A&P, regular faculty members and certain full-time regular OPS at the request of the person’s Manager and Cost Center Manager.

Travel Card (T-Card)

The UNF Travel Card (T-Card) is a VISA credit card issued by Truist. T-Cards are for designated UNF staff and faculty for allowable travel expenses while conducting official University business. Procurement Services may issue T-Cards to permanent USPS, A&P, regular Faculty members and certain Full-Time Regular OPS at the request of the person’s Manager and Cost Center Manager.

Use of the P-Card and T-Card is limited to the University employee whose name appears on the face of the card and cannot be loaned to another person under any circumstances. Each cardholder is responsible for the security of his or her card. All precautions should be used to maintain confidentiality of all information related to the card such as Cardholder account number and expiration date.

Cardholder and departments should periodically review the Allowable-Unallowable Travel Expenses list, Expenditure Matrix, and the general guidelines for purchases provided online by Procurement Services.

Submission of Travel Expense Reports and the P-Card Transaction Verification Events is the 10th of each month. Therefore, all charges during a given month must be submitted with documentation, in Workday by the 10th of the month following the date of the charge. (For example...A charge incurred in March must be submitted via Workday by the 10th of April) Cardholders not in compliance with the reporting deadline face the possibility of losing their card privileges.

For questions regarding the use of the P-Card or T-Card please email cardservices@unf.edu or call (904) 620-1738.

Frequently Asked Questions

  • What is a Procurement Card or P-Card?

    The UNF Procurement Card (P-Card) is a VISA credit card issued by Truist. P-Cards are for designated UNF staff and faculty to purchase allowable non-travel related items for official University business.  The P-card helps meet your department’s needs in an expeditious and cost effective manner.

  • What is a Travel Card or T-Card?
    The UNF Travel Card (T-Card) is a VISA credit card issued by Truist. T-Cards are for designated UNF staff and faculty for allowable travel expenses while conducting official University business.
  • Who qualifies for a P-Card or T-Card?
    Procurement Services may issue P-Cards and T-Cards to permanent USPS, A&P, regular faculty members and certain full-time regular OPSemployees at the request of the person’s Manager and Cost Center Manager. A few exceptions may be considered on a case by case basis.
  • Who does not qualify for a P-Card or T-Card?
    Students and OPS employees generally cannot get a P-card or T-Card.
  • Who is the issuer of the UNF P-Card and T-Card?
    The issuer of the UNF P-Card and T-Card is Truist Financial.
  • How/where can I apply for a P-Card/T-Card?
    Complete the following steps to apply for and receive a P-Card and/or T-Card:
    1. Complete the online training course offered through Osprey Ascend. 
    • Login to the myWings portal.
    • Select Employee.
    • Select Training & Development.
    • Select Open Osprey Ascend.
    • In Osprey Ascend, use the search option (at the top of the page) to search for P-Card Policies & Procedures Training Online.
    • Select and launch the course
    2. Ensure the Manager of the card applicant has completed the current online training within the last four years prior to submitting a request.
    3. Complete New Credit Card Request in Workday.
  • When will I receive my P-Card and or T-Card?
    It usually takes between 1-2 weeks to process the cardholder application and for the cardholder to receive their card.
  • How do I activate my new P-Card?
    • Check your name to make sure that it is spelled correctly. If not, please send an email to cardservices@unf.edu.
    • Sign the back of your P-Card immediately. Your P-Card will not be valid unless it is signed.
    • Call the phone number found on the sticker of your new card. You may activate your P-Card from any phone number. It does not need to be your work number. Do NOT set up a PIN#.
  • What are the dollar limits on my P-Card?

    Standard Limits: $2,500 single transaction and $2,500 monthly
    Travel Limits: $2,500 single transaction and $2,500 monthly

    Any requests for a higher limit must have a written justification from your Cost Center Manager (Dean, Department Head or Director). If you need to have a temporary increase in your credit limit, please email cardservices@unf.edu and copy your Cost Center Manager to give their approval for the increase. Limits will be reviewed on a yearly basis and be adjusted according to the average and maximum purchases from the previous year.

  • What is the P-Card Record Retention Policy?
    The Florida Department of State, Division of Library and Information Services under General Records Schedule GS1-SL requires that all financial transactions be kept for a period of five (5) fiscal years after the transaction is completed.
  • Who pays for your P-Card charges?
    Your department pays for your P-Card charges. Please check your budget to make sure that you have enough available balance before making any purchases on the P-Card.
  • How are the P-Card/T-Card charges being paid?
    The cardholder has 3 business days to provide their department's Cost Center Financial Specialist (CCFS) with the receipts for the purchases that were made on the P-Card and/or T-Card. The CCFS/Cardholder is to complete the Procurement Card Transaction Verification once a month for P-Card purchases. For travel on the T-Card, the CCFS/Cardholer will complete an Travel Expense Report once a month.
  • What do I need to do if I lose a receipt?
    Missing Receipt Affidavit will be utilized. The Affidavit form will only be available to the actual traveler; the delegate cannot submit the form on the traveler's behalf. Comments section should provide the description of the expense and the reason why no receipt was available. Affidavit will not be accepted for lodging and airfare. Same audit rules apply that the traveler must try to obtain a duplicate receipt before using the Affidavit form in Concur. Habitual use of the Affidavit form (defined as more than 3 times within 12 months) may be subject to card revocation.
  • What do I need to do to dispute a transaction?

    You need to inform Card Services as soon as possible by sending an email to cardservices@unf.edu or by calling ext. 1738.

  • What do I need to do if I discover fraud on my card?

    You need to contact the Card Services as soon as possible by sending an email to cardservices@unf.edu or by calling ext. 1738. Your card will be closed immediately and you will get a new card in less than 5 business days.

  • What would happen if the dispute or fraudulent transaction is deemed unrecoverable by the bank or VISA?
    Your department will absorb the dispute or fraudulent transaction that was deemed unrecoverable by the bank or by VISA.
  • Do I need to return my P-Card and/or T-Card if I no longer work for the University?

    Yes. You need to return your P-Card and/or T-Card if you will no longer be working for the University. Please fill out the Cardholder Termination Form and send it to Card Services as soon as possible.

  • Do I need to use the UNF tax exempt certificate if I use my card in other States?
    No. You do not need to use the UNF tax exempt certificate if using your card in other States. You can only use it in the State of Florida.
  • Will I need to inform Card Services if I will be using my T-Card while out of the country for official University business?

    No, Truist does not require notification for international travel.  If you have any trouble with your card while out of the country, please contact Truist at:  01-800-788-2835 or 01-407-762-5777 (only if the country you are calling from will not allow the use of an “800” number). 

  • The item that I would like to purchase on a P-Card is not included on the P-Card Allowable List. What do I need to do to request an exception?

    You need to send an email to cardservices@unf.edu to request an exception. The following information needs to be included in your email.

    • The purpose or description of the item and how it will benefit your department and the University.
    • The quantity and the per item cost.
    • The funding source (index number and type of fund) that you are going to use to pay for the item.
    • A picture or the link to the item.

    Card Services will let you know if you will be granted a one-time exception to use the P-Card based on the information that you provided on your request. Please note that all P-Card exceptions will be thoroughly reviewed and are being considered on a case by case basis.

  • What do I need to do if I have questions regarding P-Cards or T-Cards?
    Please email all your questions to cardservices@unf.edu. This inbox is being monitored by other employees in the Procurement Services Office in case the Card Services team is unavailable.