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Brooks College of Health

Emergency, After-Hours and Weekend Care Options

Nurse Advice Line 904-620-2900

  • Students have access to a nurse triage phone line when the clinic is closed, where medical concerns related to illness or injury can be discussed.
  • Please be aware that the after-hours nurses do not have access to the Student Health Services (SHS) clinic appointment schedule or your health records.
  • If you need to cancel/schedule an appointment, get lab results, or change/refill a prescription, we ask that you call while the clinic is open (Monday-Friday 8am-5pm) to speak to a member of our Student Health Services staff. 
  • If you need to speak to a nurse for medical guidance while the clinic is closed, please call (904) 620-2900 and follow the prompts.

Non-emergency After-Hours Care

If you have an emergency, please call 911 and immediately report your problem.

If you just need healthcare that is not an immediate emergency, here is information on urgent care centers around Jacksonville: healthgrades

Please also remember that most insurance companies now offer after-hours nurse triage advice and/or telemedicine. Please check your insurance card for the appropriate way to get access to these services.

Jacksonville Locations:

Coastal Care
(904) 642-3304

Care Spot
(904) 248-3910

(904) 450-8135

For students in Palm Coast: 

Advent Health Palm Coast Urgent Care 
(386) 225-4631

CVS Minute Clinic
(866) 389-2727

MEDIQuick Urgent Care Center
(386) 447-6615

HealthiestYou Telehealth Services Available by Phone/Video

  • Talk to a licensed doctor or therapist by phone or video. For more information, please click the following link: Healthiest You.
  • Free for students covered under the UnitedHealthcare Student Resources plan.

Life-threatening medical emergencies should be dealt with at a hospital emergency room.

If you are having a Mental Health Emergency, please phone the Counseling Center's After Hours Crisis Line at (904) 620-2602 or go to the Counseling Center Crisis Resources website

Emergency Care

Four emergency rooms are 15 minutes or less driving time from the campus and are open 24 hours a day, 365 days a year. If you have an on-campus emergency, dial 911.

American Association of Poison Control Centers
1 (800) 222-1222

St. Vincent's Medical Center, Southside

4201 Belfort Road
Jacksonville, FL 32216
(904) 296-3700

Mayo Clinic Hospital 

4500 San Pablo Road
Jacksonville, FL 32224
(904) 953-2000

Baptist Beaches Medical Center 

1350 13th Avenue South
Jacksonville Beach, FL 32250
(904) 627-2900

Baptist Emergency at Town Center

4085 Town Center Parkway
Jacksonville, FL 32246
(904) 202-6800

St. Vincent's Urgent Care at Town Center

6699 Gate Parkway
Jacksonville, FL 32256
(904) 450-8100

For students in Palm Coast:

AdventHealth Palm Coast Emergency Room

60 Memorial Medical Parkway
Palm Coast, FL  32164
(386) 586-2000