Guidelines and Procedures
- Permissions and training: To obtain permissions and access to an office or department website, a web content editor must receive training from the Web and Digital Services team.
- Creating and maintaining content: Content editors are responsible for maintaining existing content, keeping it up-to-date and checking for accessibility.
- Content strategy: All University office and department websites should reflect the University’s branding guidelines. Marketing and Communications will contact you if your office website needs a content review or refresh.
- Web Analytics: If you would like access to Google Analytics for your department, contact webmaster@unf.edu.
Access Guidelines
Permissions
In order to be granted access to CMS, editors must be active faculty and staff. Student employees are permitted.
Submit your permissions request to webmaster@unf.edu.
Marcom will review the list of editors at least twice a year and inactive users may be removed. If you lose access, a new ITSR (ticket) will be submitted on your behalf.
Training
The web and digital provides training via Osprey Ascend. New editors are required to attend the following classes:
- Cascade Training
- Website Accessibility Level 1 - Introduction
Editors will not be given access to their department's folder until both classes are completed. Please contact webmaster@unf.edu for more information.
**There is an additional class provided to editors who need access to the Level Access accessibility tool.
Policies
Retention Policy
According to the UNF Policy for Developing and Publishing Online Communications, the Digital Presence Committee can authorize the removal of websites and webpages.
Accessibility Policy
For web content published by the University of North Florida, it is our goal to comply with Website Content Accessibility Guidelines (WCAG) level A and AA success criteria.
Brand and Style Guidelines
Best Practices
Maintaining Your Content
Editor, assigned by their department, are responsible for maintaining their own content. This includes copy, site layout and accessibility.
The web team is here to assist and consult. We reserve the right to modify content when it violates accessibility rules or branding standards. Departments will be notified first if it involves a major content change.
Site Creation
Initial site configuration steps must be performed by the Web Team.
Marketing and Publications works with the site stakeholders to determine content and plan site construction.
If custom features are needed for the site that do not already exist in CMS, a separate project must be initiated for custom development of new CMS features and code.
Deleting a Website
Before the web team removes a site from Cascade, departments need to unpublished their content first.
In some cases, it is reasonable to create a temporary landing page with a "This site is no longer available" type of message. Otherwise, when the site is removed, users will either get a 404 or redirect to the UNF homepage.
Redirects
Temporary redirects are built as deemed necessary by Marketing and Communications. They are intended to allow a transition period so that search engines may re-index or print materials may be used. The web team will review the Cascade redirect list every 6 months.
Before requesting a redirect please consider the following:
- It needs to redirect from a CMS webpage to another.
- They should not be applied to URLs related to uploaded PDFs or documents.
- Redirects are not appropriate for departments that misprinted a URL in a publication. If possible, resolve by creating appropriate URL in their site.
Permanent redirects or redirects to external systems must be approved by DPC.