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International Center

Emergency Protocol

Life-threatening Emergencies

Call 911


Examples of life-threatening emergencies:

Immigration-related Emergencies

Between 8:00 a.m. and 5:00 p.m. on weekdays, call IC at 904-620-2657.

Outside of regular office hours, call UNF Police Department at 904-620-2800, and the dispatcher will help connect you with an IC staff member.

Examples of immigration-related emergencies:

  • Detainment at US port of entry
  • Immediate threat of deportation


Examples of non-emergency needs for assistance:

  • Culture shock
  • Stress
  • Conflicts with classmates or professors
  • Financial problems
  • Scams
  • Identity Theft

Campus Resources

IC is here to help you during our office hours, but you may want to take advantage of these other resources on campus:

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