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Wireless Network Service Degradation

Wireless Network Service Degradation

What is happening?
The UNF Wireless network’s authentication for personal devices is experiencing intermittent issues when devices attempt to join the UNF-Wireless network.

What devices are impacted?
The impact is currently on personally-owned (BYOD) devices that connect to UNF-Wireless using the ClearPass OnGuard security software.

What is being done?
UNF ITS is aware of the issue and are working to resolve this as quickly as possible.

Is there a workaround?
Yes. If your system is unable to join UNF-Wireless, it is possible to join the UNF-Visitor network as a temporary workaround. More information about the Guest network is available.


zero passwords

Zero Password Resets

Individuals at UNF now have the ability to keep their UNF ID passwords forever. Notifications every six months asking to reset passwords will no longer appear. Passwords will only need to be changed if an individual wishes to or the password is suspected of being compromised. ITS has been working with the State Universities, the Florida Board of Governors and state auditors to adopt a zero-password reset policy. The Florida Board of Governors has formally adopted this standard, clearing the way to make this change. Learn more about Zero Password Resets at UNF.


personal laptops

Connecting Personal Laptops to UNF-Wireless Network

Students, faculty and staff returning to campus should note that OnGuard is required for personal laptops to access the UNF-Wireless WiFi network. Access will be restricted until OnGuard is installed. Users can connect to UNF-Wireless using their UNFID. If the requirements are not met, a page to download OnGuard is available. Visit for installation instructions.


Antivirus software

UNF Anti-Virus

Antivirus is protective software designed to defend a computer against malicious software. Malicious software, or "malware" includes: viruses, trojans, key loggers, hijackers, and other code that vandalizes or steals your computer contents. Learn more on anti-virus protection at UNF. 

Public Anti-Virus Download Options for Clearpass OnGuard Compatibility


remote working - with a little computer screen

Working Remotely Resources

Students, faculty and staff have access to a number of key resources that provide remote connection and collaboration. These resources will help make sure you are set up for success to working remotely.

Students who do not have a device to access online instruction should contact the Library Information Desk for assistance on checking out equipment if needed.