Connecting Personal Laptops to UNF-Wireless Network
Students, faculty and staff returning to campus should note that OnGuard is required for personal laptops to access the UNF-Wireless WiFi network. Access will be restricted until OnGuard is installed. Users can connect to UNF-Wireless using their UNFID. If the requirements are not met, a page to download OnGuard is available. Visit unf.edu/onguard for installation instructions.
Antivirus is protective software designed to defend a computer against malicious software. Malicious software, or "malware" includes: viruses, trojans, key loggers, hijackers, and other code that vandalizes or steals your computer contents. Learn more on anti-virus protection at UNF.
Public Anti-Virus Download Options for Clearpass OnGuard Compatibility
Enhanced myWings View is Here!
On August 9 ITS introduced several improvements to the myWings portal. The new view includes a sidebar for high level menu items, a full-screen view ideal for desktop computers, plus improved single sign-on for easier use on the mobile app. Learn more about the changes by visiting the myWings updates webpage and viewing the webinar highlighting the enhanced functionality.
Working Remotely Resources
Students, faculty and staff have access to a number of key resources that provide remote connection and collaboration. These resources will help make sure you are set up for success to working remotely.
Students who do not have a device to access online instruction should contact the Library Information Desk for assistance on checking out equipment if needed.
The University has transitioned to two-factor authentication. The purpose of two-factor authentication is to protect your UNF account and personal information. It adds a step to the login process and after entering your UNF ID and password, it requires you to validate your identity by responding to a prompt using a second factor, like a mobile device. If your UNF password is stolen, your personal information can be viewed or altered and the contents of email, OneDrive, Canvas and many other applications are exposed. Two-factor authentication makes it harder for hackers to gain access to your information. Students, faculty, staff, parents and alumni must use Duo to confirm their identity on all the University's single sign-on applications. Learn more on the two-factor authentication webpage and review the FAQs.
ITS Requests are Easy!
Students, faculty and staff can submit an Information Technology Services request within myWings or at help.unf.edu. The TeamDynamix tool, gives users status-tracking ability for easier monitoring of progress and resolution of requests. Visit the website to learn how to submit an online ITS request using the interface. In addition to online submissions, the ITS Help Desk may be contacted by phone, e-mail or in-person visit to request assistance.