New UNF Single Sign On Services Login Page
Students, faculty, and staff now see a new login page when signing into UNF Single Sign On services. Users having issues with their login credentials should visit the Login Help account recovery page. The new login screen instructs users to first enter their UNF email address in the format of (N01234567@unf.edu). Once a valid UNF ID email address is accepted users will need to enter their password. To finish a secure login, users are required to use DUO for two-factor authentication to verify identity.
Instructor-Led Planner and Tasks Training
UNF ITS hosted a live, instructor-led training sessions for faculty and staff highlighting the Planner and Tasks capabilities of Microsoft Teams. Attendees will learn how to streamline task management by using the Teams Planner and Tasks features to organize, collaborate, and manage. Links to the recordings of the sessions are available here.
New Zoom Features
Zoom releases updates frequently and over the past few months there have been a significant number of changes to the platform. A few of the latest features available to UNF users include live transcriptions, using slides as a virtual background, custom gallery views, outlook plugin, and scheduling privilege. Visit the UNF Zoom Features page for additional information on how to enhance your Zoom experience. To take full advantage of these features and more update Zoom to the latest version.
Working Remotely Resources
Students, faculty and staff have access to a number of key resources that provide remote connection and collaboration. These resources will help make sure you are set up for success to working remotely.
Students who do not have a device to access online instruction should contact the Library Information Desk for assistance on checking out equipment if needed.
Updating Personal Device Operating Systems
Maintaining an updated operating system on your personal computer, laptop or mobile device is more important than ever. Changes to web standards and security impact outdated operating systems that are no longer supported by their publisher such as Microsoft, Apple or Google Android. As web services and security standards continue to change – outdated operating systems will experience access and compatibility issues with core UNF services like myWings, Canvas and Office365. Review the upgrade options for your operating system.
The University has transitioned to two-factor authentication. The purpose of two-factor authentication is to protect your UNF account and personal information. It adds a step to the login process and after entering your UNF ID and password, it requires you to validate your identity by responding to a prompt using a second factor, like a mobile device. If your UNF password is stolen, your personal information can be viewed or altered and the contents of email, OneDrive, Canvas and many other applications are exposed. Two-factor authentication makes it harder for hackers to gain access to your information. Students, faculty, staff, parents and alumni must use Duo to confirm their identity on all the University's single sign-on applications. Learn more on the two-factor authentication webpage and review the FAQs.
New UNF-Wireless Network
Information Technology Services has completed Phase 2 of upgrading the wireless network on campus. Phase 3 began in summer 2020. This upgrade significantly increases the reliability and speed associated with the wireless network and ensures that classrooms and other heavily populated areas have the appropriate number of access points to provide the necessary speed and capacity to support wireless devices. View this web page to see the ongoing progress.
ITS Requests are Easy!
Students, faculty and staff can submit an Information Technology Services request within myWings or at help.unf.edu. The TeamDynamix tool, gives users status-tracking ability for easier monitoring of progress and resolution of requests. Visit the website to learn how to submit an online ITS request using the interface. In addition to online submissions, the ITS Help Desk may be contacted by phone, e-mail or in-person visit to request assistance.