Edge Browser Update Includes New Icon
Microsoft updated the Edge Browser that is part of Windows 10 in Jan. 2020. This update includes a new browser engine, new features and a new icon for the browser. The new icon will look like a blue-green swirl. The changes will install automatically as part of the routine monthly Microsoft updates; browser bookmarks and settings are expected to be retained.
Two-factor Authentication is Here!
The University has transitioned to two-factor authentication. The purpose of two-factor authentication is to protect your UNF account and personal information. It adds a step to the login process and after entering your UNF ID and password, it requires you to validate your identity by responding to a prompt using a second factor, like a mobile device. If your UNF password is stolen, your personal information can be viewed or altered and the contents of email, OneDrive, Canvas and many other applications are exposed. Two-factor authentication makes it harder for hackers to gain access to your information. Students, faculty, staff, parents and alumni must use Duo to confirm their identity on all the University's single sign-on applications. Learn more on the two-factor authentication webpage and review the FAQs.
New UNF-Wireless Network
Information Technology Services has completed Phase 2 of upgrading the wireless network on campus. Phase 3 is expected to begin in spring 2020. This upgrade significantly increases the reliability and speed associated with the wireless network and ensures that classrooms and other heavily populated areas have the appropriate number of access points to provide the necessary speed and capacity to support wireless devices. View this web page to see the ongoing progress. Housing students will want to view New Wireless Network Tips.
Student Technology Toolkit
Students have one place to find everything they need to know about using UNF's technology resources; it is the online Student Technology Toolkit.
ITS Requests are Easy!
Students, faculty and staff can submit an Information Technology Services request within myWings or at help.unf.edu. The TeamDynamix tool, gives users status-tracking ability for easier monitoring of progress and resolution of requests. Visit the website to learn how to submit an online ITS request using the interface. In addition to online submissions, the ITS Help Desk may be contacted by phone, e-mail or in-person visit to request assistance.