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Lockshop

Key Request Information

Key Request

  • Key requests include: new key(s), updating existing keys, lost key, etc.

    Intellikey

  • Intellikeys access for: UNF Full-Time Employees, UNF Part-Time Faculty, UNF Student Employees, or OPS Employees only.  
  • Key holders are responsible for their key(s) and must return key(s) to the Lock Shop when there is a change in employment status.

Key Request Process

  1. Use This Format Example (per building): 
    Bldg 5/Room(s) 1000, 1001, 2000, and 3000
    Bldg 6/Room(s) 1000, and 1001.
    (Do not add additional descriptions)

  2. Start Request: Click Web Form 
     Web Form
  3. Web Form Covers -  New key(s), adding room(s) to an existing key, or lost/stolen keys (need UPD case #).
  4. After submital:
    1. Physical Facilities staff will process the request.
    2. Approver: Check Microsoft Outlook - The space owner assigned to the building/room must approve the form under Outlook (check inbox/junk mail). Note: There are no submittals under Workday or myWings.
  5. Wait 24/48 hours after submitting the request. Recommend submitting early to avoid delays.  
ADDITIONAL FAQ:
Lost or Stolen Keys: 
1. Report to UPD before submitting a key request. 
2. Once reported, UPD will provide a case number. 
3. Enter case number under the applicable section within the form. Failure to submit a case number voids the current key request.
 
Space Owners Approver(s): After our Physical Facilities team has processed your submittal, the request is re-routed to the department or division's space owner for approval.  Note: If multiple approvers are required, the initial space owner must approve first before it can be rerouted to the next space owner. 

Change in Space Owner(s): If a space owner is no longer in your department or division, reach out to us to update the new space ownership for your area. Email workmanagement@unf.edu and include the new space owner's full name, their N#, and region(s) - bldg./room of coverage.  Important: to avoid delays, notify us as soon as possible.

Approved Request: Print the completed approval email. Bring the printed copy and your Osprey ID for verification (Digital copies are not accepted). The Lockshop will finalize your key request.

UNF Lockshop

Building 6

Lockshop (Annex):
Bldg. 6 / Rm. 1206
lockshop@unf.edu 
Map Building 6

Hours of Operation:
Monday – Friday
8:00 am – 3:15 pm

Email: Physical Facilities Work Management for any questions: workmanagement@unf.edu.

Lockshop Services

  • The Lockshop provides access to buildings & rooms across campus (excluding Housing).
  • Lockshop covers key requests, building access, and door/lock repairs.
  • For detailed information, click this UNF Key Policy

FAMIS Work Order Request(s)

For any issues related to physical keys, door hardware fixtures, or door battery replacements, submit a work order through the UNF FAMIS portal. To access the portal, go to the Self-Service Link: Famis Cloud Self Service or under myWings, search for "FAMIS" to access the FAMIS portal.

Examples of work order submittals  
  • The existing keys that are broken, key reprogramming, etc.
  • Door hardware issues
  • Door battery replacement (Note: If the door battery beeps 3 or more times, this is a clear indication that the battery needs to be replaced. )
  • Request for a special key type
  • Broken ADA button or components
The lockshop usually experiences heavy traffic flow at the beginning of the semester.

Departmental Recommendations For New Employees
To avoid any delays for new employees, faculty members, classroom access, etc., submit a new key request as soon as the N# has been created to ensure a new key is obtained before the semester begins.