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Center for Professional Development and Training
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Workday General Courses

Course Title Description Audience

ServiceNow – Use and Navigation

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in Osprey Ascend

 In this course, we will review how to use ServiceNow to submit questions and tickets, use the knowledge base, and more for Workday and other issues. All employees

Workday Essentials/Getting Started

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in Osprey Ascend 

 In this course, we will review Workday's employee self-service functionality, which includes a basic overview of the system, navigation, employee profile, managing payroll options, etc.  All employees

Workday Time and Absence

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in Osprey Ascend 

 In this course, we will review the time and absence application in Workday, including how to enter and review time (for timesheet) and how to request time off. All employees

Workday Basics for Managers

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in Osprey Ascend

 In this course, we will review additional navigational tools, dashboards, team structures, managing tasks and approval processes for managers. Any position that supervises employees or approves time or financial transactions.