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Collections Policy

Payment for tuition is due by the published deadline. Students whose account is not paid in full are sent e-mails throughout the semester to their UNF email account notifying them of a debt due to the University. Students should be checking their UNF email account regularly, but at least once a week as this is our primary means of communication. Students with debts remaining at the end of the semester are sent a pre-collection letter, which gives the student 30 days to pay the University directly before collection activity begins. Once the account is sent to the collection agency, collection charges up to 33 1/3 percent are assessed and added to the balance due.  Students must pay the balance in full before holds are lifted and transcripts, diplomas or registration activity can occur. Please note that the collection agencies remit payment to the University for the amounts collected the previous month so holds are not released immediately. All litigation of disputes of these charges will be done in the state of Florida.   

Frequently Asked Questions



Name Title Phone Fax
Karene Fabin


(904) 620-2449 (904) 620-2032



1 UNF Drive, Hicks Hall
Jacksonville, FL 32224

Collection Agency Contact Information:

Coast Professional

PO Box 2876
West Monroe, LA 71294

Toll Free: (888)815-2843

Williams & Fudge

775 Addison Avenue
PO Box 11590
Rock Hill, SC 29731

Toll Free: (800) 849-9791

Todd Bremer and Lawson

PO Box 36788
Rock Hill, SC 29732

Toll Free: (877) 427-6544

Radius Global Solution, LLC.

384 Main Street
Salem, New Hampshire 03079

Toll Free:(855) 753-1581

Law Office of Robert A.
Schuerger Co. LPA

1001 Kingsmill Pkwy
Columbus, OH  43229

Phone: (855) 277-7798