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Student Exam Scheduling

Important points to remember:

  • All exam appointments need to be scheduled at least 5 business days (one full week) before the exam. So if today is Monday, it is the last day for you to schedule an appointment for next Monday.
  • If you miss the deadline to schedule an exam appointment, you will need to email the testing coordinator with the exam information (day/time, course code, and professor’s name). You will also need to contact your professor to inform them that you signed up late for an exam.
  • Final exams should be scheduled as early as possible, and there will be a set deadline each semester that is usually a month in advance. The final exam deadline will be posted both on our Canvas page, as well as in the office, at the beginning of each semester. Be sure to pay attention to the announcements posted!
  • All exams taken at the SAS office will need to be scheduled on the same day and time as the class is taking them unless you have written permission from your professor to take the exam at an alternate time. 
  • When scheduling exams, make sure you are signing up for the correct dates. You can double check the appointments you have scheduled under "My Calendar" in Clockwork.
  • If you run into any issues scheduling exam appointments, please contact the SAS exams email ASAP.

Scheduling Exams in Clockwork Student Portal

By navigating to myWings>Student Tools Icon>Clockwork(Disability Accommodations)>Schedule a test or exam Icon you will be directed to the Clockwork student portal in which you can sign up for exams and quizzes with approved testing accommodations. The video tutorial below describes how to use the "Schedule a Test or Exam" feature of this program. If you have any questions about the testing scheduling process, please contact SAS Exams at or at (904) 620-2769 (main office)/(904)620-2259 (Testing Coordinator).


All appointments for quizzes and exams, including final exams, can be scheduled through the "Schedule a test, mid-term or quiz" tab or the "schedule an exam link".

myWings Link Follows to access Clockwork Student Portal Homepage

  • myWings link
  • Path: myWings>Student Tools Icon>Clockwork(Disability Accommodations)>Schedule a test or exam Icon

Steps To Schedule Exams Through Clockwork (Manual in Word format available upon request);

  1. Log in to myWings
  2. Under the "Student Tools" icon, click on the 'Clockwork(Disability Accommodations)' link
  3. When presented with the main menu, select the "Schedule a test or exam" link
  4. Read and follow the instructions provided. When ready to schedule a test or exam click the link Schedule an Exam.
  5. The "Schedule a test, mid-term or quiz" and "Schedule a final exam" tabs at top can be used to choose between scheduling a normal exam/quiz or a final exam.
  6. Please review the information of what you will need to start the scheduling process.
  7. Select the course you want to schedule the test for; Then, click Next. Note: If you have more than one course, you will need to repeat these steps for each course.
  8. Enter the date of the exam, the time of the exam and the duration of your test (the time that class gets). Then click Next.
  9. Verify the Course Information. Then enter your instructor's name and his or her email address. Click Next.
  10. Choose the accommodations that you want to use during this exam. You may choose all of your accommodations, just the ones you feel are necessary for the exam or none. Then, click Next.
  11. Read the Test Procedure Agreement, which outlines testing protocol at SAS. Click the box I Agree, then click Next.
  12. Select the date and time that you want to take your test. Click Next.
  13. Verify the date and time are correct for your exam. You may review your requested accommodations for the exam. Your submission will be sent to SAS Testing for confirmation and then your testing information will be sent to your instructor. Check the box I acknowledge that the information that you are submitting is correct to the best of your knowledge. Then click Finish.
  14. You will then see a submission page upon completion.

For assistance please contact Student Accessibility Services at 904-620-2769.

Clockwork Student Portal Video Tutorial YouTube Video Follows;



YouTube Link

Student Exam Signup FAQ

  • What is Clockwork?
    • Clockwork provides students registered with SAS the opportunity to schedule exams/tests/quizzes through an online portal. SAS students may also renew course accommodations each semester and view/print accommodations letters through this online resource.
  • How do I schedule an exam?
    • You can access Clockwork through your myWings account(Student Tools Icon>Clockwork(Disability Accommodations)>Schedule a test or exam). To get started, you may review the Student Portal Video tutorial regarding the steps to schedule exams. 
  • What kind of information will I need to schedule the exam?
    • You will need the course code for the exam (example: ENC 1101), the date, start time and duration of the in-class exam (testing coordinators will accommodate your time if that is one of your accommodations), and your instructor's name as well as his/her email address. If you do not know all of this information, check your syllabus and/or ask your instructor. You will go through a series of steps to make your exam appointment online. Again, please see the written instructions and online tutorial posted on the SAS website for further instruction.
  • What if I have multiple exams or quizzes to schedule for one class?
    • You will need to repeat the exam appointment process for each exam or quiz that you have for each class.
  • How much time in advance of the exam are sign-ups allowed?
    • You will need to sign up at a minimum of five (5) business days before your scheduled exam/quiz. NOTE: You will need to sign up a minimum of one (1) month for final exams.
  • What if I miss this deadline?
    • You will not be able to sign up online through Clockwork, and you will need to contact SAS Testing Coordinators to make arrangements by emailing the SAS exams email account..
  • What if I miss the deadline for Final Exam sign-ups?
    • You can contact the Testing Coordinator to see if SAS has any availability. You may need to contact your instructor to make alternate arrangements so that you can get your accommodations for finals. Due to the high volume of exams that SAS facilitates during finals, the deadline is one (1) month prior so we may plan properly.
  • What if I have two exams that overlap or an exam that will run into another class due to extended testing time?
    • In this case, we suggest contacting your professor(s) to see if you can start the exam(s) at an alternate time so there will not be a time conflict between your exams/classes. Also contact the SAS Testing Coordinator if you have any questions. 
  • What if my professor changes an exam date?
    • You can either cancel the original appointment on Clockwork and schedule an appointment for the new exam date or you can contact the SAS Testing Office (email or phone) to let us know. 
  • What if an exam is cancelled?
    • You may go to My Calendar on your Clockwork portal homepage and view your tests. To the right, you may click Cancel on the test that you wish to cancel. Also, you may contact the SAS Testing Office to cancel a test.
  • Why is my exam appointment "Tentative?"
    • Once you book an exam, your appointments are confirmed by Testing Coordinators. Your professors will also receive a notification of the scheduled test. You may check the status of your exam appointments by logging into the Clockwork Student Portal and Clicking My Upcoming Events.

Accommodations from SAS

At the University level, students have the right not to be identified as disabled. For this reason, if a student with a disability would like to request academic accommodations, he/she takes the responsibility of contacting SAS. To enable SAS to assist the student with academic accommodations, the student must provide written documentation of the disability from a diagnosing and licensed professional.


Student Accessibility Services (SAS) at UNF offers a wide variety of services to students with documented disabilities. After reviewing their documentation, a member of the SAS Team meets with the student to assist in determining appropriate academic accommodations and services based on the documentation and recommendations from the licensed professional. Upon completion of this registration process, the student will follow the procedures to receive the academic accommodations. Faculty will be informed of the student's accommodations.


Accommodations letters will be created and will be available to the SAS student and faculty. Registered students will utilize the Clockwork portal > Self-Registration to request their accommodations letters for each new course in which they are registered during a semester.

Requesting Accommodations for Courses Each Semester

Self Registration- Accommodations Request/Renewal with Clockwork

You can request accommodations for each of your courses during a semester by going to myWings>Student Tools Icon>Clockwork(Disability Accommodations)>Self-Registration Icon link and then selecting the "Self Registration" link in the Clockwork student user portal.


If you do not need any alterations to the accommodations listed in the Clockwork Portal for a given course an email will be sent to your professor providing them access to your letter upon submitting you accommodations request. If you do need an alteration you will be required to meet with a SAS staff member to discuss the changes needed.


SAS recommends you request your accommodations for a semester as soon as possible in order to use your accommodations immediately. Professors who do not receive an accommodation letter will not be obligated to provide you with appropriate accommodations.


Student Accessibility Services recommends you schedule a meeting with each of your professors to discuss accommodations that will be utilized in each class.


IMPORTANT: Accommodation Letters are only good for the semester and year the student is attending. You will need to request a new accommodation letter for each course during each semester you are enrolled.

myWings Link to access Clockwork Student Portal Homepage Follows;

  • myWings link 
  • Path: myWings>Student Tools Icon>Clockwork(Disability Accommodations)>Self-Registration Icon;

Accommodations Renewal (Self-Registration) Clockwork Steps [Manual in Word format available upon request]

  1. Step 1: Log in to MyWings, and click the Student Tools Icon menu followed by the Clockwork(Disability Accommodations) link. You will then select the "Self Registration" icon from the Clockwork student portal or search for "Clockwork" in myWings.
  2. Step 2: Click the Self-Registration icon. This will take you to the Request Accommodations page.
  3. Step 3: Click the "Accommodations" Tab at the top of this page or the "request accommodations" link located in the page text itself.
  4. Step 4: You will see a list of the classes you are registered for, click "request" by a course you require accommodations in.
  5. Step 5: You will then be taken to the "Request Accommodations" page that again lists each course in which you are currently enrolled as well as each accommodation you can request to utilize for each course.
  6. Step 6: You now have the option to request course accommodations for each class you are enrolled in all at once (check all) or each class individually by selecting the check box by a course under "Courses to request" section.
    • On the left hand side of the page you will see the "Your accommodations" section. These list all the accommodations you may currently request for any given course or all courses at the same time. If you choose to request accommodations in all courses at the same time, the accommodations that have a check mark by them will be applied to all courses at once. If you would only like to utilize certain accommodations for specific courses please repeat the accommodations request process for each course individually. All accommodations check boxes under the "Your accommodations" section will be checked initially.
  7. Step 7: Choose (1) of the (3) radio dial options in the "Please indicate if your accommodations require any changes" section at the bottom of the Request Accommodations page.
    • The (3) options that can be selected from are;
    • My accommodation(s) are correct the way they are:
    • If selected, this option will send an email notification to your instructor to review the accommodations/accommodations letter you receive in their course. The email will be sent when you have completed the accommodations request process in the Clockwork student portal for a course.
    • I need additional accommodations:
    • If selected, this option will delay the sending of an email notification to your instructor to review your accommodations in their course as well as the competition of your accommodations request for the course itself. A SAS staff member will be notified that you have selected this option. Please make an appointment with a SAS staff member to discuss your accommodations.
    • I need to change or remove and accommodation:
    • If selected, this option will delay the sending of an email notification to your instructor to review your accommodations in their course as well as the competition of your accommodations request for the course itself. A SAS staff member will be notified that you have selected this option. Please make an appointment with a SAS staff member to discuss your accommodations.
    • You may also leave a brief description of the changes to be considered with regard to your accommodations in the "Optional note" box.
  8. Step 8: Next, click the check box "I agree to the terms outlined above" and then click the "Submit" button.
  9. Step 9: You will be returned to the initial "Request Accommodations" page and you will see by each course you requested accommodations in either the status of "Approved" or "Pending waiting on SAS Staff" depending on the option you selected in Step 7.
    • If your accommodations are in an approved status for a course, you will have the ability to download a digital copy of your accommodations letter selecting the "Get Letter" button by the course code.
    • You can save the digital copy of the letter for your records as well as print out a hard copy to provide to your instructor.

Please make sure to confirm with your course instructor that they did receive the Clockwork email notification to review your accommodations letter if your accommodations are in an approved status for a course. If the professor states they did not receive the email notification, please contact SAS and request another notification email be sent to your instructor or print out a hard copy of the accommodations letter and provide it to your professor.

Semester Accommodations Renewal (Self-Registration) YouTube Video Follows;



YouTube Link 




Services and accommodations are provided to SAS-registered students who have completed the registration process. Modifications of policies, practices or courses are not required if they would fundamentally alter the nature of the course or academic program. Similarly, any services that would result in an undue financial or administrative burden may not be provided. Below are examples of but not limited to the types of accommodations or services that are provided by SAS:

  • Qualified interpreters
  • Assistive listening devices
  • Digital recorders
  • Alternate texts
  • Note Takers
  • Readers
  • Scribes
  • Extended test times
  • Use of calculators

Temporary accommodations for those students who provide documentation supporting services but for a limited time. (See Temporary Physical Impairments below)


Once the academic accommodations for which the student is eligible are determined, a letter listing such accommodations is created in the Clockwork System. The letters are emailed to the student's professors. Each semester, the student will request a new accommodations letter through the Clockwork portal for each course they would like to utilize them in.


Accommodations can be provided to students with temporary physical impairments. Students will be required to provide medical documentation of the temporary impairments (letter from physician or medical documents showing the nature and extent of the injury); the student will meet with a SAS staff member to discuss what academic accommodations they will need need. For students with hand or arm injuries, SAS can contact the student's professors to discuss obtaining a note taker and to arrange any testing accommodations the student may need.

Flexible Attendance Accommodation Guide

All students are required to provide their signature as acknowledgement of these guidelines prior to being assigned flexible attendance accommodations from Student Accessibility Services. 

Flexible Attendance Checklist:

  1. The student is responsible for communicating with their Professor regarding their absence in a timely manner. The student is expected to contact their professor prior to an assignment due date or scheduled exam time. 
  2. In some circumstances the student may be requested to provide a doctor’s note to either Student Accessibility Services or to their Professor. 
  3. The student will make up a missed exam or missed assignment within an agreed upon time as specified by the Professor. Two business days is suggested as a standard amount of time to complete the missed work.
  4. The professor has the discretion to decide when absences are too excessive and have negatively impacted the student’s educational experience in the course. In this occurrence, the student may consider other options such as withdrawal, medical withdrawal, or incomplete. 
  5. Some educational experiences such as laboratory work or performance-based assessments cannot be easily made-up and may negatively impact the student’s grade if missed. 
  6. The student will direct all concerns over the application of flexible attendance accommodations to the Director of Student Accessibility Services. 

What is Flexible Attendance? 

  • A common request by students with a medical condition/disability is for their absence from a class meeting to be 'excused' and not subject to the sanction which would be enforced ordinarily by the class instructor.
  • Students most likely to request modified attendance policies as an accommodation are those with serious health-related disabilities that flare up episodically.
  • Students with psychological disabilities who are experiencing an acute exacerbation of symptoms may also request flexibility in the application of attendance policies.
  • Federal law requires colleges and universities to consider reasonable modification of attendance policies if required to accommodate a student's disability. In making this determination, two questions must be answered:
  • Does the student have a documented disability that directly affects his/her ability to attend class on a regular basis? SAS will make this determination based on a review of documentation from the student's health care provider.
  • Is attendance and participation an essential element of the class? More specifically, would modification of attendance policies result in a fundamental alteration of an essential element of the program? SAS will collaborate with the faculty member to make this determination.

The Office for Civil Rights (OCR) has provided the following guidelines to determine if attendance is an essential part of a class.

  • What does the course description and syllabus say about attendance requirements?
  • What elements of the class experience are used to calculate the final grade?
  • What are the classroom practices and policies regarding attendance?
  • To what extent is there classroom interaction between the instructor and students and among students?
  • Do student contributions constitute a significant component of the learning process?
  • Does the fundamental nature of the course rely on student participation as an essential method for learning?
  • To what degree does a student's failure to attend constitute a significant loss to the educational experience of other students in the class?
  • Below are guidelines for how to handle 'flexibility in the application of the attendance requirements / policy may be required' as an accommodation
  • Students registered with the SAS are required to provide a Notification of Accommodations to class instructors specifying the accommodations determined in collaboration with the SAS. These accommodations will have been determined to be 'reasonable' and may include 'Flexibility in the application of the attendance requirements / policy may be required'.

This lets you know that:

The student's medical condition or disability has been verified by the submission of appropriate documentation, that they are registered with SAS and that the student's medical condition or disability may result in unavoidable absences. 


The intent is to take the "automaticity" out of the application of the attendance policy, and enable the instructor to consider the absence as 'excused' even if the standard limit of excused absences has been reached.


This accommodation is not a free pass, and students with this accommodation are cautioned by SAS that even if their absence is due to their disability and beyond their control, such absences may well impact their grade, particularly if the class grade includes an element of participation, in-class exercises, quizzes which contribute to the final grade and/or written assignments. Students are also advised that they are responsible to keep up with reading, obtain class notes from a fellow student, and make up any written assignments they may have missed. Students should make contact with class instructors to discuss the way in which this accommodation will work in practice and to agree upon appropriate procedures and protocols.


Instructors are not obligated to create extra work for either the student or themselves as a substitute for "participation" in class or missed assignments, but are encouraged to consider reasonable opportunities for the student to make up their absence.

Peer Note Taking Information

If you receive a Note Taking Accommodation for your courses please follow the steps using the 'Note Taker Accommodation Form' available in the SAS Canvas Note taking module.This is an accommodation specifically for on campus courses and courses with real time online lectures that are not prerecorded. A separate form will need to be completed for each course.


If you have a note taking accommodation listed in your accommodations letter, navigate to: UNF myWings > Canvas Icon > Student Accessibility Services Course > Modules > Notetaking Accommodations. Please download the Note Taker Accommodation Form to your computer. You will complete the top portion of page two under "Must be completed by SAS registered Student Requesting A Note Taker". After doing so, please save the form with the part you have completed. You can now email it to your professor and indicate on it if you would like to remain anonymous or not. The professor will make a general announcement for a volunteer note taker.


The professor will have the volunteer note taker complete their portion of the form and the form will be emailed to the SAS note taking coordinator: An online folder will be created where the note taker can upload notes and the requester can access and download notes. You will receive an email with a link to that folder. This process is set up to be anonymous, although you are welcome to reach out to a fellow student to be the note taker, if you would like.

Audio Recording Accommodations

Some students with disabilities have conditions that require audio recording as an appropriate accommodation. Audio recording will be noted on the accommodation letter provided to Faculty. Students who require the use of audio recording as an accommodation will be asked to sign an audio recording agreement kept on file in Student Accessibility Services.


Faculty may request to review the signed audio recording agreement. The recording device, whether digital recorder or software on a computer/tablet/smart phone or other hardware should not be used for any purpose other than note taking during a class lecture and should not cause undue distraction in the classroom. Video recording is not a mandated accommodation and may be permitted at the professor's discretion.

Reduced Course Load Accommodation

Accommodation Description: The reduced course load accommodation is for students who (due to the impact of a disability) cannot meet the minimum credit hour per semester standard set by their major, college, or the university. This accommodation must be approved by Student Accessibility Services (SAS) after reviewing appropriate disability documentation or evidence that warrants a reduced course load. 


Student Responsibilities: The student must communicate with SAS about the barriers they are experiencing which prevent them from enrolling as a full-time student. Students considering a reduced course load accommodation should complete the following: 

  1. Meet with Student Financial Aid prior to submitting a request for reduced course load to find out how taking a reduced course load may affect aid/scholarships. 
  2. Meet with academic and program advisors to develop a graduation plan which reflects less than full-time credit hours per semester. 
  3. Submit a reduced course load accommodation request in writing to SAS at  
  4. As needed, request an additional notification letter for the International Center, Student Activities/Athletics offices, or graduate program coordinators.
  5. Acknowledge that a reduced course load accommodation does not alter individual course requirements. 


Course substitutions are applicable in situations where a student is unable to complete the course due to the direct impact of their disability diagnosis. Course requirements for degrees granted by the University of North Florida (UNF) are designed to provide a comprehensive education in both general liberal arts and in the student's field of study. In awarding a degree, UNF is recognizing the satisfactory completion of a set of courses deemed representative of the academic standards it upholds. Therefore, students with disabilities are not excused from degree requirements.


A course substitution accommodation is considered when a student has provided documentation of a disability diagnosis and it is determined that the student's disability leaves the student unable to complete the course requirements. Consideration of a course substitution is determined on a case-by-case basis based on the documentation provided by the student.


In most cases, it will be necessary for the student to have declared a major before the request can be considered. The student will need to consult with their Academic Advisor to determine if the requested course substitution represents a fundamental alteration in the chosen field of study. The University retains the right to require a student to take a course for which they previously received a substitution if the student changes majors and the substituted course becomes essential to the newly declared major. 


The Director of Student Accessibility Services (SAS) will complete a review of the student’s disability documentation to determine initial eligibility for a course substitution. Upon the Director’s approval, the student will meet with their academic advisor to discuss how the course substitution fits into their major. The academic advisor will need to sign off on the course substitution petition stating that the student can meet the requirements of their major with the substituted course/s. 


A student with a disability who would like to request a course substitution as a reasonable accommodation should follow the steps below to complete this process:

Students must first be registered for academic accommodations through SAS. To inquire about registering for accommodations with SAS, contact SAS at 


The student must have appropriate disability documentation on file with SAS (from a qualified health provider) verifying a disability that causes a barrier to the student successfully completing the required course. The documentation should be submitted to SAS in person or emailed to the sas center email account.

Complete the course substitution petition form with a written statement describing difficulties encountered in past attempts to perform successfully within the subject area. Request the Course Substitution Petition form by emailing the SAS center email account. The student’s written statement should explain how their disability has impacted past attempts at successfully completing the course. Comments should include accommodations that were utilized in previous courses in the same content area or an explanation of why accommodations were not used. 


After completing the student requirements for the course substitution petition, have the SAS Director review the petition for approval. Upon approval from the SAS Director, the student will meet with their academic advisor to discuss how the course substitution fits into the course progression plan of their major. The academic advisor will need to sign the course substitution petition stating that the student can meet the requirements of the major with the substituted course/s. 

The student will return the completed Course Substitution Petition to SAS in building 57/office 1500 or to the SAS center email account. 

SAS will add the Course Substitution accommodation upon completion of these steps.

Procedures for Appealing a Denial of Course Substitution Accommodation

The student must submit a written appeal to a committee comprised of the SAS Director, Associate Director, Accessibility Services Specialist, and an Academic Advising Administrator from the college of the student’s program of study within thirty (30) calendar days from the date of the original petition. The written appeal should be sent to the SAS center email account.


The committee must provide a written response within ten (10) calendar days after receiving the student's appeal.


If the committee agrees with the student’s appeal, the course substitution accommodation will be approved. 


As established and defined by the Americans with Disabilities Act (ADA), service animals shall not be excluded from UNF facilities or activities. (Exceptions may exist in some sterile environments, areas requiring protective equipment or clothing, or as mandated by health codes.)


Service animals are defined as: animals that are individually trained to do work or perform tasks for the benefit of an individual with a disability. Such animals might guide individuals with impaired vision, alert individuals who are hearing impaired to intruders or sounds, pull a wheelchair, or fetch items used in daily living (Ref. ADA Title III, 28 CFR Sec 36.104).


Assistance animals, usually referred to as Emotional Support animals, normally provide passive support to people with disabilities. ESAs can be a therapy tool or an integral part of a treatment process. They do not assist individuals with a disability to perform the activities of daily living. Therapy animals are not covered by laws protecting and giving rights to service animals. Approval of the presence of a therapy animal falls within the authority of the university regarding accommodations to a disability.


Documentation of the student's disability and the need to have an emotional support animal must be provided to Student Accessibility Services. Upon approval to have the animal on campus, Housing & Residence Life will be notified of the animal's presence in the residence halls.


Please review Service, Assistance and Other Animals on Campus website.


Students who request a service or emotional support animal must comply with state and local requirements regarding registration and licensing of the animal as well as having current veterinary health certificates.


If a student has a medical or psychological disability that seriously interferes with the student's ability to successfully complete a course, the student may petition for a Medical Withdrawal by contacting the Dean of Students office at Office of the Dean of Students - Medical Withdrawals.


The Osprey Transit is a dedicated shuttle to assist students, faculty, and staff with mobility needs that extend beyond the assigned standard shuttle stops on campus. While all the Osprey Connector shuttles are full accessible, the customer now has the additional option of requesting a pick up and drop off location on campus.


This exclusive shuttle is equipped with 4 wheelchair seats and 8 - 10 seats for other mobility needs.


Hours of operation include 7:30 a.m. - 9:30 p.m. on Monday - Thursday; 7:30 a.m. - 5 p.m. on Friday. To schedule a pick up time, please call (904) 620-5718 no later than 7 p.m. the prior day of intended pick up time. Please refrain from leaving weekend phone requests for a Monday morning pick up time prior to 8:30 a.m. For more assistance, please call Parking & Transportation Services at (904) 620-2815/5718.


To learn more about the Osprey Transit service please explore the UNF Shuttle Webpage


UNF Parking Services (904) 620-2815 Parking Staff will issue a 30- day temporary disability parking permit for use on campus. If the student needs a disability parking permit for a longer time, applications for a Temporary Florida Disabled Parking Permit can be found at the Florida Highway Safety and Motor Vehicles Website A doctor's signature will be required.


Preston Pharmacy is a local business that rents wheelchairs at a reduced cost to UNF students. They can be reached at (904) 725-1616.



SAS Programs and Services

UNF Student Accessibility Services

Student Accessibility Services (SAS) promotes and facilitates partnership among UNF students with disabilities and the UNF community. Registration and services are voluntary, confidential and free of charge to all UNF students with documented disabilities.

Mission Statement

The primary mission of Student Accessibility Services (SAS) is to ensure that all students with disabilities have equal access to educational opportunities at the University of North Florida. SAS promotes self-determination and self-advocacy of students with disabilities throughout the university community. It works to create an inclusive university climate to support the retention and success of all students with disabilities at UNF. In addition, SAS partners with other units on campus to ensure that students with disabilities are provided the opportunity to achieve their maximum potential.

Who does SAS serve?

Currently enrolled undergraduate and graduate students with disabilities that include but are not limited to:

  • Learning disabilities (for example: reading, writing, math, memory or processing disabilities)
  • ADHD and ADD, Physical disabilities, Medical disabilities, Traumatic head injury
  • Blind or low vision, Deaf or hard of hearing, Speech disabilities, Psychological
  • Emotional disabilities, Autism/Asperger's and Other diagnosed disabilities

How do I receive services after my acceptance to UNF?

  • Apply for services as early as possible.
  • Provide documentation which meets SAS guidelines.
  • Register for services with SAS when documentation is approved.
  • Provide accommodation letters to your professors.

How are postsecondary accommodations different from those in high school?

  • Disclosure of your disability is voluntary to Faculty and Staff outside of Student Accessibility Services.
  • Registration with SAS is the student's responsibility.
  • Communication with faculty is initiated by the student.
  • Student information is disclosed to anyone only with signed permission from the student (FERPA).

What are examples of accommodations I may receive?

  • Extended time on tests
  • Note takers
  • Sign language interpreters
  • Use of computers, calculators, spell check devices
  • Alternate Text
  • Assistive technology

What are additional services at SAS? 

  • ACCESS Academy
  • Seminars to enhance academic success
  • Peer support groups
  • Scholarship opportunities
  • Support services for faculty
  • Resource library
  • Canvas site (electronic classroom)
  • Internships
  • Student Advisory Council
  • SAS staff availability

Canvas Course Accessibility

For questions about Canvas course accessibility as well as information about document accessibility training and media captioning please review the C.I.R.T. Canvas accessibility resource page.

SAS Testing Lab Stations and Assistive Technology

SAS has assistive software available for registered student use including; JAWS screen reader, Zoom Text screen reading magnifier, Dragon speech to text, Kurzweil 3000 and Sonocent note capture software as well as other applications. Please meet with a SAS staff member to discuss available options.


A SAS registered student may make a request through our office to have any assistive software or hardware utilized by SAS installed in a campus classroom or lab in association with a course they are currently enrolled in. SAS will work with Information Technology Services and/or Physical Facilities to ensure that the device or software is properly installed for registered student use in the course.


For non-course related assistive software and device need around campus please contact Information Technology Services and the ADA Compliance Office.


ADA Compliance Contact: phone (904) 620-2870; email


Information Technology Services Contact: phone (904) 620-4357; email


SAS also has assistive hardware available for registered student use. Devices available include; CCTV magnifier's, portable video magnifiers, assistive listening devices, Sorenson video relay equipment, daisy players, digital recorders, flatbed scanners, lab computer's with twenty four inch displays, alternative input devices, wheel chair accessible tables and testing stations, rooms with outward opening doors and automatic door openers as well as other assistive devices. Please contact SAS staff for further details.

UNF Library Assistive Technology

The UNF Library has assistive technology hardware and software available in the Adaptive/Assistive Tech Lab in Room 2300B on the second floor, Room 4106 on the fourth floor, in the first floor commons area as well as on other work stations in the Library. All areas are accessible by elevator. Please ask the library staff for assistance in finding and utilizing assistive technology in the library. The library has JAWS, Zoom Text, Windows speech recognition, CCTV Magnifier's, flatbed scanners, wheel chair accessible tables, automatic door openers, Sorenson video relay equipment and other devices and software to assist students with disabilities.


Fragrance-Free Office Policy

A fragrance-free environment helps create a safe and healthy space. Fragrances from perfumes, air fresheners, and cleaning products have been associated with adversely affecting people's health including migraine headaches, upper respiratory symptoms, and difficulty with concentration.


Given these realities and our desire to maintain a welcoming, safe and healthy environment, Student Accessibility Services (SAS) is a fragrance-free office. Please help us to accommodate those who are chemically sensitive to fragrances and other scented products by not wearing cologne, perfume, aftershave or strongly scented lotions in the SAS center.




University System of Florida Johnson Scholarship



DEADLINE to receive completed form: APRIL 1, 2022 at 5 PM

Please email completed applications to India Hamilton; (


To download a copy of the 2022-23 Application please see the 'Scholarships' section of SAS Canvas page.


The Johnson Scholarship, funded by the Johnson Scholarship Foundation, is a competitively awarded program, which is available to undergraduate students with disabilities enrolled in a State University System of Florida (SUS) institution.  Students must meet the following requirements to be considered for scholarship selection:


  • Be a Florida resident for tuition purposes;
  • Be seeking a first baccalaureate degree;
  • Complete a Theodore R. and Vivian M. Johnson Scholarship Application;
  • Meet academic requirements;
  • Provide documentation of the nature and/or extent of a disability, and
  • Demonstrate financial need as determined by the Free Application for Federal Student Aid (FAFSA)/institutional need.  Submit a FAFSA or Renewal FAFSA form by the required deadline at fafsa website.  Confirm that the Federal School Code for your university is designated so that the university has access to your results in assessing a student’s unmet financial need.





  • Complete and return an acceptance form or contact the appropriate institution representative (listed at the end of the application) by the date specified in your notification letter, as failure to return the acceptance form by the specified date will result in forfeiture of the award;
  • Participate in a Johnson Scholarship orientation (first-time applicants);
  • Complete a minimum of nine (9) credit hours each semester;
  • Adhere to the minimum 2.0 cumulative grade point average requirement of this program, and
  • Continue to have unmet financial need.



2020-2021 SAS-Student Government (SG) Scholarship

Student Government is offering a scholarship for students registered with the Disability Resource Center. Please see the information below to apply for this scholarship.


Disability Resource Center Scholarship - $1,500 – 1 award


Must be registered with the Disability Resource Center,

Must be enrolled in a minimum of 6 undergraduate credit hours each term, Fall 2020 and Spring 2021, at UNF,

Has a minimum UNF cumulative GPA of 2.75,

Must maintain Satisfactory Academic Progress (SAP)

Submit a typed resume and a typed essay describing how your educational experience at UNF has prepared you for life after college,



Scholarship applications will be available on the Student Government website beginning Monday, August 17, 2020. The deadlines for applications to be submitted to the Student Government Business Office is Monday, September 14, 2020 by 5:00pm.


Link to Student Government Scholarship follows;

SG Scholarship Link


This scholarship is awarded to one undergraduate student annually. The amount awarded can vary from $2000 up to $2500.


Student must be accepted to the University of North Florida, Must complete the Free Application for Federal Student Aid (FASFA), Demonstrate financial need as defined by the University's office of Financial Aid, Be registered with and receiving services from UNF Student Accessibility Services.

Student Responsibility

Enroll in at least 6 credit hours each semester and earn a minimum of 12 credits by the end of each academic year, Maintain a GPA of at least 2.0 for the freshman, sophomore, junior and senior years, Applicants have been limited to undergraduates, Remain in good standing as a student, Student may apply for renewal


November 15th -completed applications are due, Applications must include an unofficial transcript, a personal statement, and Two (2) letters of recommendation, FASFA information is verified by Financial Aid and finalists are determined


Please email SAS for a current scholarship application.


UNF Academic Works


A listing of scholarships available to students along with a brief overview. To apply to scholarships, you must first sign in with the same user name and password you use to access the campus login portal. You will then have the opportunity to complete a general application and, if applicable, apply for specific scholarships.


Link to academic works homepage




UNF and Community Resources

ADA Grievance Procedures

The University of North Florida has adopted an internal grievance procedure for the prompt and equitable resolution of complaints alleging any actions prohibited by the U.S. Department of Justice regulations implementing Title II (public, state and local government) of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973. Title II states, in part, that "no otherwise qualified disabled individual shall, by reason of such disability, be excluded from participation in, be denied the benefits of, or be subjected to discrimination" in programs or activities sponsored by a public entity. Section 504 states, "No other wise qualified individual with a disability in the United States... shall, solely be reason of her or his disabilities, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance..."


All ADA/Section 504 complaints, excluding those filed against the ADA/Section 504 Compliance Officer should be addressed to:


ADA/Section 504 Compliance Officer (Building 6, Room 1314) 1UNF Drive Jacksonville, Florida 32224 (904) 620-2870


All ADA complaints filed against the ADA/Section 504 Compliance Officer should be addressed to:


Office of the President, University of North Florida (J.J. Daniel Hall; Building 1, Room 2800) 1 UNF Drive Jacksonville, Florida 32224 (904) 620-2500


Complaints must be filed in writing, on the attached form, within 180 days after the complainant becomes aware of the alleged violation. It must contain the name and address of the person(s) filing the appeal and a description of the alleged violation.


An investigation, as may be appropriate, shall follow the filing of the complaint. The investigation shall be conducted by the ADA/Section 504 Compliance Officer or the Office of the President, depending upon the nature of the grievance. These rules anticipate informal but thorough investigations, affording all interested persons and their representatives an opportunity to submit evidence relevant to the complaint.


A written determination as to the validity of the complaint and a description of the resolution shall be issued by either the ADA/Section 504 Compliance Officer or the Office of the President, and a copy will be forwarded to the complainant no later than fifteen (15) working days after its resolution.


The ADA/Section 504 Coordinator shall maintain the files and records of the University of North Florida relating to complaints filed.


[1] (US Department of Justice, 1992) "Accommodations in Higher Education Under the Americans with Disabilities Act (ADA)", edited by Michael Gordon and Shelby Keiser

ADA Compliance Contact Information

To visit the ADA Compliance Home page please select the following link: ADA Compliance

Web Accessibility Information

There are people available who can and will help you with web accessibility; for Questions and Comments about ADA Web Compliance contact Either:


ADA Compliance by phone at (904) 620-2870 or by email at:


UNF's Webmaster by email at:


The ADA Compliance page about web accessibility provides comprehensive information on the subject.


Please visit the following link to learn more:

ADA Web Accessibility Information

For additional information on web accessibility please contact the Public Relations Department at (904) 620-2125.

Section 504 Detail

The regulation implementing Section 504, at 34 C.F.R. 104.4, provides:


No qualified person with a disability shall, on the basis of disability, be excluded from participation in, be denied the benefits of, or otherwise be subjected to discrimination under any program or activity which receives Federal financial assistance.


Discriminatory actions prohibited: A recipient, in providing any aid, benefit, or service, may not, directly or through contractual, licensing, or other arrangements, on the basis of disability…


Deny a qualified person with a disability the opportunity to participate in or benefit from the aid, benefit, or service;


Afford a qualified person with a disability an opportunity to participate in or benefit from the aid, benefit, or service that is not equal to that afforded others;


Provide a qualified person with a disability with an aid, benefit, or service that is not as effective as that provided to others;


Provide different or separate aid, benefits, or services to persons or to any class of persons with disabilities unless such action is necessary to provide qualified persons with disabilities with aid, benefits, or services that are as effective as those provided to others;


Otherwise limit a qualified person with a disability in the enjoyment of any right, privilege, advantage, or opportunity enjoyed by others receiving an aid, benefit, or service.


A recipient may not, directly or through contractual or other arrangements, utilize criteria or methods of administration that 

  1. have the effect of subjecting qualified persons with disabilities to discrimination on the basis of disability, 
  2. that have the purpose or effect of defeating or substantially impairing accomplishment of the objectives of the recipient's program or activity with respect to persons with disabilities.

UNF Career Services Contact Information

To visit UNF Career Services Home page please select the following link: Career Services



  • Vocational Rehabilitation Division
    • 2050 Art Museum Dr Ste 101 Jacksonville, FL 32207
    • (904) 348-2780
  • CARD (Center for Autism and Related Disabilities)
    • University of Florida College of Medicine, Jacksonville
    • 6721 St. Augustine Road, Suite 1
    • Jacksonville, FL 32217
    • Phone: (904)633-0760
    • FAX: (904)633-0751
    • 1-800-9-AUTISM
  • Hope Haven
    • 4600 Beach Boulevard
    • Jacksonville, FL 32207
    • Phone: (904)346-5100
    • FAX: (904)346-5111
  • Agency for Persons with Disabilities
    • 3631 Hodges Boulevard
    • Jacksonville, FL 32224
    • Phone: (904) 992-2440
    • Fax: (904) 992-2442
  • Independent Living Resource Center
    • 2709 Art Museum Drive
    • Jacksonville, FL 32207
    • Phone: (888)427-4312
    • FAX: (904)396-0859
  • JTA Connexions Para Transit
  • JTA Connexion
    • 5711 Richard Street
    • Jacksonville, FL 32216
  • Phone Numbers
    • Reservations (904) 265-6999
    • Cancellations (904) 265-6999
    • Eligibility Center (904) 265-6001
    • TDD (904) 636-7402
  • Mental Health Resource Center (MHRC)
    • 507 E Church St Jacksonville, FL 32202 Springfield
    • (904) 358-2411
  • Epilepsy Foundation of Florida
    • 5209 San Jose Blvd., Suite 101
    • Jacksonville, FL 32207
    • Phone: (904)731-3752
    • FAX: (904)730-2329
  • Florida Association for the Deaf and Blind, Inc.
    • 119 W. 8th Street
    • Jacksonville, FL 32206
    • Phone: (904)356-1437
    • Fax: (904)356-3359
  • Independent Living for Adult Blind Programs (ILAB)
    • 101 West State Street, Room A-2140
    • Jacksonville, FL 32218
    • Phone: (904)768-7159
    • FAX: (904)632-5107
  • National Multiple Scierosis Society, North Florida Chapter
    • 4237 Salisbury Road Suite 406
    • Jacksonville, FL 32216
    • Phone: (904)332-6810
    • FAX: (904)332-0898
  • The Spina Bifida Association of Jacksonville, Inc.
    • 807 Children's Way
    • Jacksonville, FL 32207
    • Phone: (904)697-3686
    • FAX: (904)390-3466
  • Sulzbacher Center (Homeless Shelter)
    • Sulzbacher Center
    • 611 East Adams Street
    • Jacksonville, Florida 32202-2847
    • (904) 359-0457 main
  • Disability Rights Florida
    • Disability Rights Florida
    • 2728 Centerview Drive
    • Suite 102
    • Tallahassee, Florida 32301
    • Phone: (800)342-0823
  • Florida Abuse Hotline
    • 617 First Avenue North
    • 32250 Jacksonville Beach
    • Phone: (800)962-2873
  • Access Jacksonville
    • 5920 Arlington Expressway
    • Jacksonville, FL 32211
    • Phone: (904)630-4940
  • HEAL Florida
    • P.O. Box 140
    • Ponte Vedra Beach, FL 32004
    • Phone: (904)716-4198

ACCESS Academy: Let us give you a BOOST to success!

CONTACT Dr. Rusty Dubberly with any questions, comments, or concerns you may have. Phone: (904)620-5407 Email:


ACCESS Academy is a service offered throughout the year, known as 'BOOST Sessions,' and is offered through SAS. Sessions begin each semester and are typically held once a week for three or four weeks, and are at least one hour in length each week.


Advancing College Competency: Encouraging Student Success (ACCESS) Academy is a privately funded program unique to Student Accessibility Services on campus. ACCESS Academy is designed to enhance strategic learning skills and BOOST your chance of getting and staying ahead of the game. We want YOU to reach YOUR fullest potential throughout YOUR college experience! ACCESS Academy is offered to eligible UNF students who are currently registered with SAS. In order to be eligible for ACCESS Academy, students are required to be enrolled in at least one UNF course during the semester AND the course must be related to the session topic in order to be eligible for the completion stipend. Attendance in all sessions per topic for each course are mandatory and out-of-session assignments must be completed in a timely manner in order to be eligible for payment.


YOU, YES YOU, will earn $100.00 for the first successful completion of any Boost session course!


Session areas will include:

  • Study Strategies
  • Writing
  • Time Management
  • Test-taking Strategies
  • Career Strategies
  • Stress Management

How to sign up for Boost Session Courses Each Round

  1. During each Round four Boost session courses are offered. There are three Rounds with four courses each.
  2. Click on the Doodle link that was sent in the Round registration notification email or Canvas announcement.
  3. You will see 4 days/times listed at the bottom as check boxes. Each day/time listed corresponds to the start date of a different Boost Course.
  4. Type your Full name and N# in the text box adjacent to the day/time check boxes.
  5. Then click the check box under the start day/time of each Boost Course you would like to participate in for the Round.
  6. The "Send Cannot attend" button will change to "Send", click the send button to complete sign up.
  7. You make $100 for the successful completion of a Boost session course if it is your first time completing it.