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Center for Professional Development and Training
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Workday FAQ

Training

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  • Is Workday training being offered?
    Yes, a training plan has been established to assess user training needs and design and deliver training to the UNF community.
  • How long will Workday training be available?
    Training began the week of May 13, 2024, and will continue until it goes live on July 1, 2024. Additional learning and support will be provided after the go-live date.  
  • How will I be notified when Workday training is available?
    The OspreyRising and the CPDT website will list all training offerings, schedules and registration access. Communications will go out through various channels to alert the campus community that registration for end-user training is open. Our Workday Ambassadors will also provide relevant to the campus community.  
    View Training Course Catalog 
  • What training offers will be available?

    Workday is user-friendly. Much of its functionality is intuitive; however, training will be provided on navigation through more in-depth processes such as hiring, procurement, and reporting. 

    In-depth training will be available in several formats: 

    • Learn In-Person: Structured training is held in a computer lab where attendees can get hands-on experience in the system while using the training documentation. These sessions will be facilitated by trainers. Sessions will be based on employee security roles, tasks and functions.
    • Learn Virtual: Online courses and content will be developed to demonstrate how to perform specific tasks and functions within Workday. They can be viewed on-demand and accessed in Osprey Ascend. 
    • Recorded Demo: A recorded demonstration by staff showing screen captures and explaining processes in Workday. Demos are designed for specific user groups with advanced security roles who perform more complex tasks in Workday, e.g., HR administrators.
    • Open Lab: Open sessions are held in a computer lab where employees can bring questions or work that they need assistance with to help them understand and use the system. These sessions are available in person and through Zoom. 
  • I'm concerned about how I can learn Workday and keep up with my current job. Will I be given release time from my job to learn Workday?
    Managers will be encouraged to ensure all employees can participate in training. 
  • Will training be provided anytime Workday is updated with a new release?
    Depending on the extent and scope of the updates, training could consist of formalized in-person sessions, training documentation updates, or updated on-demand online courses. The training team will monitor training needs and update training offerings and content as UNF adds new functionality and Workday releases.  
  • When will Workday training for new staff starting in July begin?
    Workday training for new staff will be offered from July 2024 forward.

Terminology

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Workday Essentials/Getting Started

These questions were asked during trainings that have passed. We will continue updating as trainings progress. 

Don't see the answer you're looking for? Reach out to the Center for Professional Development and Training and we will add it to the FAQ. 

Time and Absence

These questions were asked during trainings that have passed. We will continue updating as trainings progress. 

Don't see the answer you're looking for? Reach out to the Center for Professional Development and Training and we will add it to the FAQ. 

Procurement

These questions were asked during trainings that have passed. We will continue updating as trainings progress. 

Don't see the answer you're looking for? Reach out to the Center for Professional Development and Training and we will add it to the FAQ.