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Documentation Requirements & Registration with SAS

Staff at Student Accessibility Services (SAS) at the University of North Florida (UNF) have developed a set of documentation guideline forms which will assist the staff in identifying appropriate academic accommodations for registered students. These guidelines provide students, professional diagnosticians, and service providers with a common understanding and knowledge base of those components of documentation necessary to validate the existence of a disability and the need for reasonable accommodations. The documentation must indicate that the disability substantially limits the student in some major life activity, including learning.


Providing documentation to SAS is voluntary, though students may not receive any accommodations without completing the registration process with SAS.


The following documentation forms in Word format are provided in the interest of assuring that documentation of a disability demonstrates an impact on a major life activity, is appropriate to verify eligibility, and supports the request for accommodations, academic adjustments, and/or auxiliary aides. Documentation reports or letters from licensed providers in the specific disability area of expertise are also accepted. IEP's are a valuable resource for information, but cannot be used as documentation of a disability.

Visual Disabilities

Students who are blind or have low vision should provide a visual acuity report from a licensed ophthalmologist.

A report on file with the Division of Blind Services would serve this purpose. If you have further questions, please contact Student Accessibility Services. 

Licensed mental health professionals include:

  • Psychologist
  • Psychiatrist
  • Clinical Social Worker
  • Mental Health Counselor
  • Psychiatric Nurse Practitioner (ANCC)

A list of providers not affiliated with UNF in the Jacksonville area, is available upon request.


The UNF Counseling Center can not provide the documentation required by SAS.


SAS will adhere to its confidentiality policies regarding its responsibility to maintain confidentiality of the evaluation and will not release any part of the documentation without the student's informed consent or under compulsion of legal process. Students are under the protection of the Privacy Act and need not disclose any information regarding the nature of their disability to anyone outside the SAS office.


To complete initial online intake - Log into myWings; select Student Tools Icon > Clockwork(Disability Accommodations) > Online Intake 

Options to submit documentation: 

  • Upload via Clockwork during online intake application.
  • Drop it off at SAS in person, Building 57 room 1500, Attn: India Hamilton
  • Fax to the SAS office - (904)620-3874
  • Scan and email documents to SAS -
  • or Mail to SAS (Address Below)

    University of North Florida

    1 UNF Drive, Building 57, Room 1500

    Jacksonville, Florida 32224-7699

Registration Procedures 

  1. Step 1: Be admitted to the University of North Florida. For documentation submission prior to university admittance please email India Hamilton.
  2. Step 2:
    1. Provide your current disability documentation from a licensed professional to SAS staff and
    2. complete initial online intake form via clockwork: Upon receipt of your documentation, a SAS staff member will review the information. (Note: IEP's and 504 plans cannot be substituted for documentation by a licensed professional)
  3. Step 3: You will then receive an email in your UNF myWings account from SAS inviting you to make an appointment to complete the registration process or to provide additional documentation.
  4. Step 4: The registration meeting will be with a SAS staff member to discuss appropriate accommodations based on your documentation and specific needs.

Initial Registration/Online Intake through Clockwork Student Portal 


myWings Link to access Clockwork Student Portal Follows; 


myWings link


Path: myWings>Student Tools Icon > Clockwork(Disability Accommodations) > Online Intake



Initial Registration/Online Intake Clockwork Steps (Manual in Word format available upon request);  


  1. Step 1: Log in to MyWings, and click the Student Tools Icon followed by the Clockwork(Disability Accommodations) link. You will then select the "Online Intake" icon from the Clockwork student portal. Or search for "Clockwork" in myWings.
  2. Step 2: Click the Online Intake image/icon. This will take you to Intake Form.
  3. Step 3: Fill out the Intake Registration Form.
  4. Step 4: Upload any documentation to be reviewed. Please double check the registration form in case you missed something. (Note: IEP's cannot be substituted for documentation by an accredited professional.)
  5. Step 5: Once you are satisfied the registration form is complete, click Submit.
  6. Step 6: You will receive a confirmation email in your MyWings email account.
  7. Step 7: Once the online intake form and documents have been received and reviewed, you will receive an email in your MyWings user account stating either: Please schedule an appointment to finish the registration process (or) more documentation will be needed, please contact SAS by phone or email.


Initial Registration/Online Intake YouTube Video Follows; 




YouTube Link

General Appointments

All appointments with SAS (other then exam scheduling) should be made by emailing the main SAS email account ( or a specific SAS staff member (see 'Meet the Staff' page).