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Honorlock - Information for Students

Honorlock Overview

Honorlock is the online proctoring service adopted for use with Distance Learning courses. Honorlock provides services similar to what a student would experience when visiting a testing center, with identity verification and capture of that ID, and monitoring and recording of the testing environment. The service uses a Chrome extension and records the webcam and screen activity during the exam period.

What to Expect with Honorlock

Honorlock records the visual, audio, and desktop aspects of your exam environment. You will need a laptop or desktop computer, webcam, and microphone in order to use this tool. If you need help acquiring the necessary technology, contact the UNF Help Desk via email at helpdesk@unf.edu. Chrome is the only compatible browser and you will need to install the Honorlock extension. You will be required to perform an ID verification as part of the test taking process. Acceptable forms of identification include government-issued ID cards, school-issued ID cards, or passports. Additional information and FAQs can be found on Honorlock’s student information page.

Honorlock System Requirements for Students

Honorlock no longer supports operating systems Windows 8, Windows 8.1, Mac OSX 10.11 and Mac OSX 10.12. If any students are using one of those operating systems, they will need to update their system in order to take exams with Honorlock. Students can check that they are able to run Honorlock by going to Honorlock’s Support page and using the Simple Single Click test. If an upgrade is necessary, students can find information and guidance about the process by visiting the Honorlock Minimum System Requirements webpage. Students can receive support by contacting the UNF ITS Helpdesk at helpdesk@unf.edu.

Exam Rules

The online testing environment should mimic the “in class” testing environment. Refer to the Honorlock Student Testing Guidelines for detailed exam rules. Your instructor may have additional rules for their exams, so pay attention to any directions they provide as well.

Getting Support

Honorlock support can be reached through email at support@honorlock.com, or via the live-chat option through the Honorlock link in Canvas.


Students can reach out to UNF Information Technology Services at helpdesk@unf.edu for troubleshooting assistance. For questions about the service itself, students can use the live-chat option either during their test, or through the Honorlock link in Canvas.

How to Access/Use Honorlock

  1. From your Chrome browser, log into Canvas, navigate to your course, and click the Honorlock link in the course navigation menu.
  2. Select “Launch” next to the name of the test you wish to take.
  3. Click the green Launch Proctoring button.
  4. Follow the prompts to complete the ID verification and room scan.
  5. Complete your test. Honorlock proctoring will automatically terminate once the test is submitted.

Honorlock Privacy

Honorlock uses a Chrome extension and records the webcam and screen activity during the exam period. Honorlock's privacy statement addresses how the use of the Chrome extension helps to protect student data and how they address other privacy issues.


UNF's contract with Honorlock includes protection for students’ personal information. Any data provided to or collected by Honorlock during a proctoring session is subject to the protections of FERPA and may only be used by Honorlock for the purpose of providing the proctoring services. Recorded proctoring sessions are deleted after the time for grade appeal has passed. Honorlock's statement on FERPA can be found here.

Additional Resources