The remote server used to access network drives and Office applications from home or while traveling has been upgraded. The new interface features Windows 8 and Office 2013. Click here for connection instructions.
On May 27, ITS will end support of SPSS version 19. Faculty and staff using SPSS 19 are encouraged to contact the ITS Help Desk and request an upgrade on their UNF-owned computer before May 27. The campus classrooms, computer labs, and the Thomas G. Carpenter Library have been upgraded to SPSS version 22. SPSS is a statistical software package that can perform data manipulation and analysis. SPSS 22 is the latest version and available in the Virtual Lab.
Students, faculty and staff see a new interface when submitting an Information Technology Services request within myWings or at http://help.unf.edu. The new tool, TeamDynamix, gives users status-tracking ability for easier monitoring of progress and resolution of requests. Visit the website to learn how to submit an online ITS request using the new interface. In addition to online submissions, the ITS Help Desk may be contacted by phone, e-mail or in-person visit to request assistance.
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