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    AnyConnect VPN Service Replaces Old VPN

     
    VPN_AnyConnect There is a new Virtual Private Network (VPN) service called AnyConnect now available for faculty and staff. The AnyConnect VPN service provides secure remote access to UNF resources that are not typically available through the Internet, such as network drives. To get started go to http://AnyConnect.unf.edu. For detailed instructions click here. Once the setup is completed, connecting is quick. The old service is no longer available beginning July 1. 

    New Remote Desktop Service

     
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    The remote server used to access network drives and Office applications from home or while traveling has been upgraded. The new interface features Windows 8 and Office 2013. Click here for connection instructions.    

    Office 2013 and Skype for Business are Now Available

     
    Office2013 Faculty and staff are now able to request an upgrade to Office 2013. All new currency computers and future reimaging of computers will feature Office 2013 and Skype for Business. Microsoft has refreshed the Office 2013 interface and made revisions to the Ribbon, but the basic layout remains the same. Microsoft has replaced Lync with Skype for Business, which is used for communication and collaboration. This interface looks different, but the functionality remains the same.

    ITS-Requests are Easy with New System - Try it out

     
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    Students, faculty and staff see a new interface when submitting an Information Technology Services request within myWings or at http://help.unf.edu. The new tool, TeamDynamix, gives users status-tracking ability for easier monitoring of progress and resolution of requests. Visit the website to learn how to submit an online ITS request using the new interface. In addition to online submissions, the ITS Help Desk may be contacted by phone, e-mail or in-person visit to request assistance.

     

  • IT Service Status
    Some computers cannot connect with the Domain
    Description:
    Some computers are experiencing connectivity issues trying to connect to the Domain.
    Event Type: Outage (Active)


  • IT Scheduled Events
    Back-End Technology Improvements
    Location: Active Directory Domain Controllers
    Start Time: 6/28/2015 9:00 AM
    End Time: 6/30/2015 9:00 PM
    Description:
    Information Technology Services will upgrade the Active Directory Domain Controllers during a three-day period from Sunday, June 28, to Tuesday, June 30. The Active Directory servers provide the authentication and authorization mechanisms for UNF accounts,  computers and printers. If during the upgrade period, faculty or staff encounter an issue with accessing a service, log off and back on as an immediate corrective action. Though the benefits of this upgrade won't be apparent to users, it's required in order to remain in compliance.
    Event Type: Scheduled Event (Run 7 days prior to event)