.
  

Get Connected

banner-keyboard
     
  •  

    Summer Technology Update 

     its_ozzie.jpg The 2015 Summer Technology Update has been distributed to faculty. The update can be accessed here.

    New VPN Service 

    VPN_AnyConnect  There is a new Virtual Private Network (VPN) service called AnyConnect now available for faculty and staff. The AnyConnect VPN service provides secure remote access to UNF resources that are not typically available through the Internet, such as network drives. To get started go to http://AnyConnect.unf.edu. For detailed instructions click here. Once the setup is completed, connecting is quick.

    New Remote Desktop Service

    homepage_small_laptop.jpg

    The remote server used to access network drives and Office applications from home or while traveling has been upgraded. The new interface features Windows 8 and Office 2013. Click here for connection instructions.    

    SPSS Version 22 

    SPSS Version 22

    On May 27, ITS will end support of SPSS version 19. Faculty and staff using SPSS 19 are encouraged to contact the ITS Help Desk and request an upgrade on their UNF-owned computer before May 27. The campus classrooms, computer labs, and the Thomas G. Carpenter Library have been upgraded to SPSS version 22. SPSS is a statistical software package that can perform data manipulation and analysis. SPSS 22 is the latest version and available in the Virtual Lab. 

    Office 2013 and Skype for Business are Now Available

    Office2013 Faculty and staff are now able to request an upgrade to Office 2013. All new currency computers and future reimaging of computers will feature Office 2013 and Skype for Business. Microsoft has refreshed the Office 2013 interface and made revisions to the Ribbon, but the basic layout remains the same. Microsoft has replaced Lync with Skype for Business, which is used for communication and collaboration. This interface looks different, but the functionality remains the same.

    ITS-Requests are Easy with New System - Try it out

    Need Help Button

    Students, faculty and staff see a new interface when submitting an Information Technology Services request within myWings or at http://help.unf.edu. The new tool, TeamDynamix, gives users status-tracking ability for easier monitoring of progress and resolution of requests. Visit the website to learn how to submit an online ITS request using the new interface. In addition to online submissions, the ITS Help Desk may be contacted by phone, e-mail or in-person visit to request assistance.

     

  • IT Service Status
    No current interruptions.

  • IT Scheduled Events
    Online Parking Decal/Fine Payments Unavailable Wednesday Night
    Location: T2
    Start Time: 6/3/2015 9:00 PM
    End Time: 6/3/2015 11:00 PM
    Description:
    The online parking services management system, called T2, will be unavailable from 9 to 11 p.m. Wednesday, June 3, for application maintenance. Students, faculty and staff won't be able to pay parking fines or order parking decals during this period.
    Event Type: Scheduled Event (Run 7 days prior to event)

    ITS Request System Unavailability
    Location: TeamDynamix
    Start Time: 6/6/2015 6:00 AM
    End Time: 6/6/2015 10:00 AM
    Description:
    TeamDynamix, UNF’s service management system used for submitting and managing ITS requests, will be unavailable 6 to 10 a.m. Saturday, June 6, so the vendor can perform maintenance.  Students, faculty, and staff will not be able to submit, view, or edit ITS service requests during this time. They can still e-mail, call, or visit the Help Desk when they open at 8 a.m.
    Event Type: Scheduled Event (Run 7 days prior to event)

    Campus Voice Mail System and Automated Operator Unavailability
    Location: Call Pilot
    Start Time: 6/4/2015 8:00 PM
    End Time: 6/4/2015 9:00 PM
    Description:
    The campus voice mail system and automated operator, will be unavailable 8 to 9 p.m. Thursday, June 4, for application maintenance. The Help Desk will be open until 10 p.m., but not reachable by phone while the work is being performed. They may be contacted by e-mail, online at http://help.unf.edu, or by visiting them on the first floor of the Thomas G. Carpenter Library. 
    Event Type: Scheduled Event (Run 7 days prior to event)