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UNF Remote Operation

The University is currently operating remotely until further notice. Resources and availability for UNF services are being continually updated. Click on services below for the most current operational information:


    • The UNF Bookstore location in the Delaney Student Union is closed until further notice. Staff are available to process online orders and answers questions from 9 a.m. to 2 p.m. on Mondays through Fridays via email to kiersten.geloneck@unf.edu or calling (904) 620-2648. The Bookstore is offering free shipping on online orders at unfbookstore.com, access to eBooks at no additional charge and free shipping/deadline extensions on rental returns; click on the COVID-19 message on the Bookstore homepage for more information. 
    • Available for email, text and chat support as follows: 
      • Monday through Thursday: 7 a.m. to 10 p.m.
      • Friday: 7 a.m. to 5 p.m. 
      • Saturday: 10 a.m. to 6 p.m. 
      • Sunday: 1 to 10 p.m.
    • View other available online services
    • Available 8 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 3 p.m. on Saturday and Sunday for email, phone, chat or Zoom. Visit the website.
    • Closed until further notice
    • Closed until further notice. Visit the website.
    • Available to the Osprey community by phone 24-hours a day/7-days a week by calling (904) 620-2602 and selecting option 2.
    • Closed until further notice
    • Closed until further notice
    • Closed until further notice
    • Closed until further notice
    • Available for email support at helpdesk@unf.edu and chat support at http://support.unf.edu as follows
      • Saturday: 10 a.m. to 6 p.m.
      • Sunday: 1 to 6 p.m.
      • Monday through Thursday: 8 a.m. to 7 p.m.
      • Friday: 8 a.m. to 6 p.m.
    • Student Government will hand out Lend-A-Wing Pantry grab bags noon to 3 p.m. Mondays through Fridays at the loop in front of the Delaney Student Union, Building 58. Once you have arrived at the loop, call (904) 620-2750, provide your N# and let the staff know if you have any dietary restrictions (we will try to accommodate). Wait in front of the Student Union East entrance (plaza side) and a staff member will bring out your bag in a bin. For questions, email lendawing@unf.edu

    • MOCA Jacksonville has launched its virtual museum tours, designed to bring the art, artists and ideas of our time to your home. View the tour.
    • Closed until further notice
    • Available for email support at onestop@unf.edu 8 a.m. to 5 p.m. Mondays through Fridays until further notice
    • Closed until further notice. For more information, visit the website
    • Modified housing route stops at the Flats, Fountains Stop (North), Osprey Cafe, Fountains Stop (South) and the Crossings; running 6:30 a.m. to 7:30 p.m. Mondays through Sundays. These routes can be viewed and tracked real-time via DoubleMap app.
    • Osprey Transit is currently inactive. Please use the ADA-accessible Osprey Connector shuttles until further notice. If you need assistance or more information, call (904) 620-5718.
    • Modified route from Fountains Stop (South) to Publix at the St. John's Town Center running 10 a.m. to 2 p.m. Mondays through Sundays. These routes can be viewed and tracked real-time via DoubleMap app.
    • Normal University mail pickup and delivery for faculty and staff will be suspended until further notice. Departments can drop off outgoing mail and pick up incoming mail from 8 to 11 a.m. Mondays through Fridays at the UNF Annex, Building 6, by using the rear door next to Central Receiving. Persons picking up mail must present their faculty/staff Osprey 1Card for identification. For questions or special needs, contact Steve Reed at (904) 620-1195.
    • Open 10:30 a.m. to 4 p.m. Monday through Friday, closed Saturday and Sunday. For more information, visit the website or call us at (904) 620-4800. 
    • Crisis intervention services are available 24-hours a day to provide immediate assistance to the UNF community remotely via phone and video call. To speak with an advocate, please call (904) 620-1010.