CIRT has partnered with Bloomfire, a leader in knowledge base platforms, to update and upgrade our existing support documentation. All of the documentation you previously found on the CIRT Support website, particularly the Tools Glossary and FAQs, have now been moved to Bloomfire - where it has been crunched, retooled and streamlined to better meet your support needs.
The benefits of this move are many:
To get started, check out the How-To video to learn how to navigate the new knowledge base. Then use the Knowledge Base, FAQs & Tool Glossary links at the left to begin searching the documentation.
While much of the support documentation has moved to the new knowledge base, the CIRT Support website is still your home for information about Blackboard's New Features and Known Issues, as well as the Semester Tasks lists.
And perhaps most important for you - the Blackboard Student Support Module is available within the CIRT site. This module can be very helpful in redirecting some of the technical questions you may receive from your students - questions that can tie up a lot of time & effort that should be focused on the course material.
Monday - Friday*
* Wednesday: 10:00am - 5:00pm
**Email Support Only
*Email Only: March 21-22
Building 1 (J. J. Daniels Hall), Room 1801
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