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Emergency Management
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Bomb Threat

This quick reference checklist is designed to help employees and decision makers of commercial facilities, schools, etc. respond to a bomb threat in an orderly and controlled manner with the first responders and other stakeholders.

Bomb Threat Procedures

Most bomb threats are received by phone. Bomb threats are serious until proven otherwise. Act quickly, but remain calm and obtain information with the Bomb Threat Checklist.

If a bomb threat is received by phone:

  • Remain calm & do not hang up, keep the caller on the line
    for as long as possible
  • If possible, signal other staff members to listen & notify Site
    Decision Maker(s)
  • If the phone has a display, copy the number and/or letters on
    the display
  • Write down the exact wording of the threat
  • Record the call, if possible
  • Fill out the Bomb Threat Checklist immediately

If you receive a social media or email threat:

  • Do not turn off or log out of the account
  • Leave the message open on the device
  • Take a screenshot, or copy the message and subject line
  • Note the date and time
  • Notify the organization Site Decision Maker(s)

If you receive a written threat:

  • Handle the document as little as possible
  • Note date, time, and location the document was found
  • Secure the document and do not alter the item in any way
  • Notify the organization Site Decision Maker(s)

Bomb Threat Checklist

clipboard with checklist items

Date and time of the call

Time caller hung up

Phone number at which the call was received

 

Information About Caller:

  • Where is the caller located? (background/level of noise)
  • Estimated age
  • Is voice familiar? If so, who does it sound like?

Ask Caller:

  • Where is the bomb located? (building, floor, room, etc.)
  • When will it go off?
  • What does it look like?
  • What kind of bomb is it?
  • What will make it explode?
  • Did you place the bomb? Yes or No
  • Why?
  • What is your name?
  • Voice characteristics of the caller
    Physical qualities of the voice: Female, male, deep, loud, soft, raspy, nasal, normal, cracking voice
  • Manner
    Emotional state or demeanor: Angry, calm, excited, crying, laughter, disguised, distinct, ragged, deep breathing, clearing throat, coughing
  • Speech of the caller
    How the caller speaks: Rapid, slow, slurred, stutter, lisp
  • Background Sounds
    Sounds heard during the call: Animal noises, house noise, kitchen noises, street noise, booth, PA system, conversation, music, motor, office machinery, factory machinery, clear, static, local, long distance
  • Threat Language
    Content, tone, or delivery of the threat itself: Incoherent, message read, taped message, irrational, profane, well-spoken