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Meet our 2018-2020 Officers

Sunshine B. Isbell headshot

Sunshine B. Isbell, President

I have worked in Physical Facilities for 7 years, helping process work orders for the whole campus, maintaining the FAMIS mobile app, managing campus utilities and also serving as a trainer for FAMIS, Self-Service & FAMIS Mobile, I am also considered the person to see for advise on Microsoft Office applications and am considered a problem-solver. Most of all, I am proud to be the mother of two beautiful girls. My community involvement includes serving as President of the Master Board Association from 2010-2017 and Vice President to the H3 Sub-Board Home Association from 2010-current, in the Stonebridge Village Community. I have served as USPA Vice President from 2014-2017 and as USPA President from 2017-2018. While serving as an Officer of USPA, I would like to provide a voice for the USPA members and to see more opportunities for them to network and connect with each other. I would also like to to see how we can better tailor the USPA to the USPS employees in order to create open communication across the UNF campus, as well as booster the sense of community within USPA.



Phone: (904) 620-1830

Department: Physical Facilities

Jessica Overton

Jessica Overton, Vice President


I am originally from North Carolina. However, I moved to Jacksonville from Columbus, Ohio at the end of July 2018 and I started with UNF mid-August 2018. In October 2018 I joined the USPA as the Vice President. I love helping others so I am looking forward to becoming more involved in volunteer opportunities with home and work communities. I am excited about what discoveries being a part of UNF and the USPA will allow me to witness and experience. 

Phone: (904) 620-1173
Department: Quality Control & Work Management


Maria C

Maria Cartolano, Secretary

Originally from the Boston area, Maria has made Jacksonville home for over 25 years.  She has been an Executive Secretary for Administration and Finance, Office of the Vice President, since May, 2011.  Maria became the USPA Secretary in 2018 to get more involved in the organization, meet more people, and become more aware of what all our members do here at UNF.  She has served on the Food Service Advisory Council and is now serving on the Parking Appeals Committee representing the USPA and the Presidential Excellence Awards Committee.  She looks forward to continuing to represent the USPA and voicing our members' concerns across campus.  


Phone: (904) 620-5931
Department: Administration and Finance, Office of the Vice President


Cindy Hoffer

Cindy Hoffer, Treasurer

Cindy is a Jacksonville native and proud UNF alum.  She attended Valdosta State College for 2 years and finished her Bachelor of Business Administration/Management at the University of North Florida in 1980.  Cindy moved shortly after and spent the next 21 years living and working in the Maryland and D.C. area, and Delaware.  She returned to Jacksonville and completed her second degree in Database Technology at Florida State College at Jacksonville.  In 2007, Cindy joined the University of North Florida as an Office Manager for the Dean of the Library.  In 2017, she was delighted to take an opportunity to join the Office of Planning & Budget.  She joined the USPA in 2018, serving as Treasurer and Council Representative to the Safety Council Advisory and Commission on Diversity & Inclusion.


Phone: (904) 620-2503
Department: Office of Planning and Budget