Course Description for Process Management and Quality Improvements
Process Management and Quality Improvements
Prerequisite: MAN 6501
Description: This course examines how organizations can develop and leverage excellence in, and excellence through, continuously improving process performance and quality. The course examines and analyzes various process management techniques and quality improvement initiatives (e.g. six sigma and lean) and how both manufacturing and service firms can translate these activities into value and competitive advantage. This course is recommended for students from all functional areas of business and particularly those interested in a career in management, supply chain management and management consulting.