Skip to Main Content

Minutes of Meeting

Support Services Committee Wednesday, January 18, 2017 at 10:00 AM

Location: Small Library Conference Room, Rm 2405A

Meeting Details

Call to Order:

The meeting was called to order by Chair Brian Kopp, at 10:07 AM.

Members Present:

Brian Kopp, Maria Atilano, Donni Welch-Rawls, Terence Cavanaugh, Pamela Zeiser, Chris Brown, Pieter de Jong

Members Absent:

James Hall

Others Attending:

Mike Binder, Andrew Hopkins (Asst Director of Research Program) (PORL)

Meeting Minutes

  • Approval of the Minutes

    The final draft of November 11, 2016 minutes were approved.
  • Introductory Remarks/Old Business

  • New Business

    Mike Binder and Andrew Hopkins gave a presentation on the Public Opinion Research Lab (PORL), a full-service survey research center at the University of North Florida under the College of Arts and Sciences. 

    Aside from Binder and Hopkins, other PORL staff members include multiple undergraduate students and one graduate student. There is an additional labor force of 60-80 students on campus to code, input data, etc. PORL has a 27-station call center, and is strictly hand-dial instead of auto-dial (allowing them to better reach cell phone users). Phone numbers are purchased from outside agencies.

    PORL has collaborated on projects with numerous off-campus entities such as the Florida Times-Union, News4Jax, FDot, and more. Most of what they do is survey based such as randomized telephone surveys, including state surveys, regional surveys, surveys for specific geographic regions, etc. 

    The Research Lab has to go thru the university’s IRB process, which takes time but hasn't hindered their project progress. The PORL website has press releases and information about individual projects. What separates PORL from public consulting firms is the UNF name brand. Clients want weight added behind their data, and therefore would rather reach out to Binder and his team.

    PORL often works with UNF faculty on questionnaire design, so they can use survey results and data in their research publications. The Research Lab has worked with faculty from BCH, COAS, and CCB to have faculty questions included in statewide or regional surveys. Students enrolled in those classes can then receive training on survey software, and can participate in the process by calling individuals. The dataset can then be integrated into the faculty member’s research and the class itself. This process gives students valuable insight into public opinion and research. This is a great opportunity for faculty to collect survey data without spending thousands of dollars, plus faculty can involve their students and use the data to teach. 

    How can faculty get involved and utilize PORL? When a new survey instrument is approved by IRB, a call goes out several months in advance for faculty involvement in Campus Update. Calls for participation are also listed on the PORL website ( The Omnibus Survey is interdisciplinary and runs every semester. If faculty members are interested in data mining, they should email PORL directly at

  • Other Discussions/Announcement

    Next meeting will be on Wednesday, February 15 at 10 AM. The guest will be Matthew Davidson from the UNF Bookstore.

    The March meeting will be on March 15 with either the Dean of Students or the Assistant Dean of Students who will talk about the Support our Students program (previously mentioned when UPD visited the committee).

    The April meeting will be on April 19 with someone from Parking Services (still waiting for confirmation).

    Possible future guests for next year’s committee include: Honors, Dean of Undergraduate Studies, Confucius Institute, and the DRC.

  • Adjournment & Next Meeting

    The meeting adjourned at 10:47 AM.