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Karen Patterson Headshot

Dr. Karen B. Patterson

Associate Vice President for Faculty Resources and Dean of Undergraduate Studies


Dr. Patterson oversees UNF’s First Year Academic Advising, Student Academic Success Services (SASS), and Undergraduate Research. Additionally, the Office of Undergraduate Studies offers support for experiential learning and study abroad through the Transformational Learning Opportunities (TLO) program. Dr. Patterson works with an array of partners from across campus to enhance UNF’s freshman experience through an integrated first-year program that brings together academics, residence life, and student affairs.



Meet Our Staff Spotlight 

Academic Advisor in the First Year Advising Office; Jeannie Jacobs

Jeannie's Jacobs


I am a second generation Jacksonville native.  I graduated from the University of Florida with a bachelor's degree in German Language and Literature.  I began working at UNF in 1999 as an employee in the Registrar's Office back when students still registered for classes over the phone or in person!  After three years in the Registrar's Office, I was promoted to a coordinator within the Office of Enrollment Services and oversaw the budget and personnel functions of that unit.  After about three years there, I decided to pursue a master's degree.  I was admitted to the Counselor Education program here at UNF.  While in that program I worked part-time in financial aid and also taught German for a year at Stanton College Preparatory School.  In 2010 I came back to UNF as an academic advisor and have loved (mostly!) every minute of it.


I work with new incoming students, of all majors, who are entering college for the first time.  I help students understand the different majors we offer and the requirements of those majors.  I assist our new students trying to navigate the university system and inform them of various university academic policies that may affect them.  I also help students with the sometimes overwhelming transition from high school to the university, specifically with regard to academic expectations and development of learning strategies which are needed to be successful at the university level.  I am a huge fan of transformational learning opportunities, my favorite being study abroad.  I would like to see more UNF students study abroad for a semester or a year and for study abroad to become more integrated into our undergraduate curriculum in the future.


Did You Know?

Academic Center for Excellence changing name to First Year Advising Office!

 Grey Ozzie Left



The office formerly known as the Academic Center for Excellence (ACE) will now be the First Year Advising Office (FYA).  Undergraduate Studies created a new unit, Student Academic Success Services (SASS), to deliver retention programming such as peer tutoring, supplemental instruction support and academic coaching.  The First Year Advising Office will continue to provide intrusive, developmental advising for first year students as well as students exploring majors.  First Year Advising is serving close to 1500 incoming first year students from summer and fall 2017, an increase of 15% over the 2016 incoming first year class.  Our First Year Advising team is excited to partner with all of Undergraduate Studies to support the persistence and graduation of our newest members of the osprey flock. 



 Supplemental Instruction addresses high failure rate courses

  Supplemental Instruction

Supplemental Instruction (SI) is a free academic program designed to help students succeed in historically difficult courses. The program provides study sessions led by students who have successfully completed the course and are eager to help their peers succeed. Students learn how to integrate course content and study skills while working together.


Facts –

 Students who attend 5 or more SI sessions experience a ½ to full letter grade increase

In Fall 2016 alone, there were more than 5000 visits to SI sessions

Courses across multiple disciplines are supported, including Accounting, Biology, Chemistry, Biology, Engineering, Physics, & Management