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Dr. Karen Patterson, Associate Vice President and Dean of Undergraduate Studies


Dr. Patterson received her Ph.D. in Special Education from Kent State University. Her professional experiences have included teaching students with emotional and behavior disorders, and autism in the Cleveland Public Schools. Her research has a focus on improving practices for underserved students, college students with disabilities, collaborative partnerships, and parental involvement for students at risk for failure. Dr. Patterson co-sponsored UNF’s student chapter of the special education national organization, Council for Exceptional Children (CEC), and is an Outstanding Undergraduate Teaching Award recipient. Prior to her appointment, she served as Chair of the Exceptional, Deaf, and Interpreter Education Department at UNF. She also holds the rank of Professor within her department.


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Rachel Broderick, Director, Academic Support Services

Rachel has worked at the University of North Florida since 1989 where she also earned a Bachelor of Arts and a Master of Education. She has served the university community as an academic advisor in both the College of Education and Human Services, the Academic Center for Excellence and as Director of the Brooks College of Health advising office. She currently is a Director of Academic Support Services in the Office of Undergraduate Studies. Rachel is a student advocate and is committed to fulfilling the university’s mission.  Although she spends most of her days in an office environment, Rachel is a nature-enthusiast with plans to visit all the National Parks. She also travels internationally and has accompanied UNF students on study abroad experiences in France and Ireland.
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Cristina Helbling, Director, Student Academic Success Services

Cristina Helbling is the Director for Student Academic Success Services, a division of Undergraduate Studies. Cristina grew up in Clearwater, Florida, and earned her Bachelor of Science degree in Journalism from the University of Florida. She later earned her Juris Doctor from Barry University School of Law. Cristina enjoys traveling, reading, spending time with friends and family, and being outdoors,

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Katie Sarria, Assistant Director, Retention Initiatives

Katie Sarria grew up in Tampa, Florida and earned a Bachelor of Science degree in Telecommunication from the University of Florida, where she was an active member of Pi Beta Phi sorority.  She is currently working on her Master of Science in Higher Education Administration degree from University of North Florida.  She thinks forming relationships with faculty, staff, and students across campus is the best part of working in Undergraduate Studies.  In her spare time, Katie enjoys creating fun memories with her family, spending time outdoors, and watching college sports.


Kelsey Eagen, Coordinator of Undergraduate Research


Kelsey Eagen received her Bachelors of Science in Psychology from UNF and this fall she will begin the Masters in Higher Education program here at UNF. Kelsey’s main focus in Undergraduate Research has been to make research accessible to all students in all departments, and to involve students early on in their college career. In her free time, Kelsey enjoys spending time with her two dogs and binge watching Parks and Recreation. Kelsey also enjoys trying new food trucks and searching for the best donuts on Earth.

Mailing Address 


Office of Undergraduate Studies

Founders Hall

Building 2, Suite 1200

University of North Florida

1 UNF Drive

Jacksonville, FL 32224



(904) 620-2261