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Telehealth

Please schedule an appointment by calling 904-620-2900 before completing your forms.

What to do once you've scheduled a telehealth appointment with UNF Student Health Services:

 

Please complete your forms online: Student Health Services Patient Portal

 

Please do not fill out these forms before you have scheduled an appointment. These forms must be submitted at least 1 hour prior to your appointment or your appointment may need to be rescheduled. 

 

You will receive a text and/or email with the appointment link no later than 1 hour prior to your appointment.  You may check-in to the virtual appointment as early as 15 minutes before your scheduled appointment time. 

 

We use a telehealth service called Pathways.  It works best with a fast internet connection while using a PC/Mac with a webcam.  You may also use a smartphone.  Your device must have a video camera and microphone.  

 

We have noticed sound difficulties when Apple AirPods are used.  We have also noticed that a phone's battery may drain quickly while on a telehealth appointment.

 

Preparing for your telehealth appointment.  

  • Choose a location that is quiet and will maintain your privacy.  Do not call while you are driving. You will be asked to reschedule your appointment.
  • Write down your symptoms and how long each one has been present. 
  • Put medical devices close at hand. If you have a thermometer, blood pressure monitor, or device to check your heart rate (such as a smart watch or pulse oximeter) we may request a current reading. 
  • Make a list of any questions you have for the clinician or nurse. 

 

 Please call Student Health Services at (904) 620-2900 if you have any questions.