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Brooks College of Health Building Entrance, Close Up View of Pond

Appointment Information

Please schedule an appointment to see a medical provider by calling in advance. Please call the front desk at 904-620-2900 for all appointments.

Patients with acute urgent care concerns or injuries may walk in for a clinic visit. An assessment will be made and measures taken to quickly provide the appropriate level of medical care.


Women's Health Annual exams are scheduled approximately 2 weeks in advance. 


Travel Health appointments are scheduled during regular clinic hours. An appointment with the travel health nurse is required prior to receiving medical treatment/vaccinations. 


J. Brooks Brown Hall Addition, Building 39A, Room 2098 



8:00 AM to 5:00 PM

Mayo Resident Clinic Monday 1:00-4:00 PM, Friday 8:00AM-12:00PM

Women's Health Clinic, Tuesday, Wednesday, Thursday 8:00AM-4:00PM

Lunch Hour, 12:00PM-1:00PM

Appointment Policy 

All patients are requested to arrive at least 10 minutes prior to the scheduled appointment time to allow for form completion and self-check-in at the electronic kiosk. If you do not arrive on time for your appointment, your appointment may be canceled, and you will need to reschedule. 


If you are unable to keep your appointment, please call and cancel. There may be a $10 fee imposed for missed appointments, which have not been canceled or rescheduled.  


All patients must bring a physical copy of their immunization records to any type of physical exam as well as any other relevant documents.  Students can visit Medical Compliance in the window by the SHS clinic for a copy of their immunization record (at least 1 hour before their appointment) and/or bring them from home.


UNF Student Health Services (SHS) clinical areas qualify as “hazardous locations” where children are not permitted. Children are permitted in the SHS lobby/waiting area if they are supervised at all times by an adult. If a patient arrives with a child, he or she will be asked to reschedule his or her appointment. The patient may then return without the child or with an adult who can supervise the child in the waiting area. The patient may have to reschedule and may be charged a “missed appointment” $10 fee.


Reminder: During summer session, there is a $30.00 fee for all appointments or visits when not enrolled in classes.

UNF Student Health Services licensed professional healthcare employees are subject to immunity within the scope of their employment with UNF (see Florida Statute 768.28).



Telehealth Appointments

Please schedule an appointment by calling 904-620-2900 before completing your forms.

What to do once you've scheduled a telehealth appointment with UNF Student Health Services:


Please complete the following: Student Health Services Patient Portal Forms. These forms must be submitted at least 1 hour prior to your appointment or your appointment may need to be rescheduled. 


You will receive a text and/or email with the appointment link no later than 1 hour prior to your appointment.  You may check-in to the virtual appointment as early as 15 minutes before your scheduled appointment time. 


We use a telehealth service called Pathways.  It works best with a fast internet connection while using a PC/Mac with a webcam.  You may also use a smartphone.  Your device must have a video camera and microphone.  


We have noticed sound difficulties when Apple AirPods are used.  We have also noticed that a phone's battery may drain quickly while on a telehealth appointment.


Preparing for your telehealth appointment.  

  • Choose a location that is quiet and will maintain your privacy.  Do not call while you are driving. You will be asked to reschedule your appointment.
  • Write down your symptoms and how long each one has been present. 
  • Put medical devices close at hand. If you have a thermometer, blood pressure monitor, or device to check your heart rate (such as a smart watch or pulse oximeter) we may request a current reading. 
  • Make a list of any questions you have for the clinician or nurse. 


 Please call Student Health Services at (904) 620-2900 if you have any questions.