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Press Release for Friday, October 18, 2013

Thomas G. Carpenter Library Receives 2013 BizTech Innovation Award

Media Contact: Joanna Norris, Associate Director

Department of Public Relations

(904) 620-2102

The University of North Florida's Thomas G. Carpenter Library was presented the 2013 BizTech Innovation Award today from the Jacksonville Business Journal for its collaboration with EBSCO Discovery Service. The awards luncheon took place at The Hyatt Riverfront in Jacksonville.


The BizTech Innovation Awards aim to identify and acknowledge the substantive gains Jacksonville area businesses are making in the ways they are developing, employing and utilizing technology for their own companies and/or their clients. Submitted entries were screened and honorees chosen by an editorial panel.


The Carpenter Library faces the challenge of how to connect millions of copyrighted materials to its 20,000 patrons engaged in scholarship and research. While the print resources are cataloged and searchable in a single interface, the bulk of the library's content resides in hundreds of disparate databases, which must be searched separately.


EBSCO Discovery Service collaborated with the Carpenter Library to provide a detailed-holdings analysis and provide the library with content that would deliver "smart links," allowing one-click access to the full text of millions of e-journals, news articles e-books and other online content. EBSCO also provided a method of direct uploading for e-books, allowing the library to bypass the time consuming batch-loading process into its integrated library system and then exporting to the new discovery tool.


"The strength of this collaboration was built upon the willingness of EBSCO and the UNF Carpenter Library to innovate," said Dee Baldwin, UNF Carpenter Library interim dean. "We are far more capable of delivering what faculty, staff and students want than ever before. We wanted the opportunity to satisfy the informational needs of our patrons using our own subscribed resources."


The UNF library also collaborated with EBSCO's marketing department, developing promotional materials that leveraged the unique expertise of each organization to promote the new and unique implementation of a Web-scale discovery service for the library. A customized search box, named OneSearch, is now prominently displayed on the Carpenter Library home page,


By partnering with EBSCO, the Carpenter Library was able to unify nearly 98 percent of its print and online resources, streamline workflows and eliminate work while reducing overall expenses. Before, library users had access to roughly 800,000 volumes. Since implementing OneSearch, users now have access to 350 million items.


 As a result of the collaboration, collected data shows a 107 percent year-over-year increase in electronic resource use at the library, up from a projected 15 percent. This equates to approximately $7M in additional content delivery to Carpenter library patrons, greatly increasing its return on investment. By delivering library content more effectively, patrons were able to find what they wanted in the library without having to look elsewhere, which helped reduce interlibrary loans by 43 percent, saving the library money in licensing expenses.


The 199,000-square-foot Carpenter Library opened Oct. 1, 1980 and is named after the University's first president, Thomas G. Carpenter. He was an advocate of the UNF Library and saw it develop during his tenure into one of the finest to be found within the Florida State University System, the state and region. It seats 2,000 patrons and has more than 860,000 volumes, in addition to audio, video, electronic journals, e-books, maps and microform units.


UNF, a nationally ranked university located on an environmentally beautiful campus, offers students who are dedicated to enriching the lives of others the opportunity to build their own futures through a well-rounded education.