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Osprey statue and fountain on UNF campus

About Complaints

We know, occasionally, students will face a challenge that requires assistance or intervention from one or more campus offices or individuals. This webpage was created to assist students with finding the right people and procedures to get these concerns resolved. Students are our most important constituents and the Office of the President will be ambitious, in a very positive and respectful way, to resolve your concern.


UNF has created a number of venues where students can share feedback with appropriate parties and we encourage you to pursue informal resolution whenever possible. In most cases, this entails bringing the issue to the attention of the person or office where the concern arises. If your concern cannot be resolved through informal means, you may submit a formal written complaint through this webpage. In an effort to provide you with a timely response, we ask that you include all documentation available to you when you submit your complaint.


submit a complaint