UNF Student Parking

Announcements

• Spring term permit sales/upgrades and housing permit sales

  Students must be registered for Spring classes prior to ordering a permit.  

   

  Orders for spring term:

   

  • Non-housing student parking permits and upgrades will start 9 a.m. Tuesday, December 7. 
    • For permit upgrades, please contact Parking Services (904) 620 - 2815. 
     
  • Housing student parking permits will start 9 a.m. Tuesday, December 14.

   

   

  To order a permit, please visit the Purchase Permits link to begin the process. The permit fee will appear on your myWings student account 24 hours after the order is completed. 

   

   

  To verify payment is made, visit the Student Parking link, under the Permit Details section and look for "How do I pay for the permit?"

   

   

  To review permit cost and accessible parking locations, visit the Permits and Rates page or the Student Parking page, under the "Permits and Details" section. 

• Parking Services Program Upgrade

  Parking Services is now able to send parking information to your personal email address in addition to your UNF email account. This includes groups that have an annual or term permit as well as those that purchase daily passes. The information that will be sent to your personal email account will be for parking communications only. To add your personal email address: Log into the myWings portal Select “Student Records” (if you are a student) or “Employee Records” (for faculty/staff), then “Parking Account” Click on “Edit Contact Information” Edit, add or set contact information as the primary It is recommended to continue to view your UNF email as it is the primary point of communication for any UNF department Contact Parking Services at (904) 620-2815 to delete any information, such as license tag numbers or mailing addresses The submission of your personal email address is not a requirement. Should you choose not to submit your personal email address, communications will continue to be delivered through the Osprey Update, UNF email accounts and the Parking website. For additional assistance, contact Parking Services at (904) 620-2815 or email parking@unf.edu.

• Permits are virtual

  Our parking software is based on virtual permits, where you register your vehicle's license plate to be the virtual permit. This system not only requires you to register your license plate, but it also requires you to park your vehicle "nose-in". For example, if a space is empty in front of the original selected parking space--do not pull forward and make sure the license plate is visible. This supports our enforcement recognition cameras to quickly scan the tags for valid permits.

Permit Details

• What are the hours of permit enforcement?

  Enforcement activity is Monday through Thursday from 7 a.m. to 6 p.m. and Friday from 7 a.m. to 5 p.m. No permit is required from 5 p.m. Friday through 7 a.m. Monday unless there is a special event on campus. To verify special events, Master Calendar.

   

  If visiting the University Center for a special event or class, no permit is required to park in Lot 16 (located in front of the center).

• How do I order a permit?
  Below is a step by step guide or feel free to view a quick 'how to order' video: 

  • Log in to myWings using your Student ID and your password
  • Go to Student Tab
  • Under MY UNF Bill section, select Parking Account and then select Purchase Permits.
  • From the "Customer Authentication" page, enter your Student ID within the UNF ID box and your password within the UNF Password section.
  • Select permit of your choice, click on rules and regulations to review, then click on I have read and understand the above statements, click on Next to proceed.
  • Register your vehicle. if it is not currently listed within our system. Select Add Vehicle and enter the details of your vehicle and then click Next. The top of the screen will reflect "Your vehicle has been updated then click Next to proceed. If you have difficulty registering your vehicle, please contact Parking Services (904) 620-2815.
  • From the "View Cart" page, review the selected permit and total cost. Next, click on Pay Now and the permit fee will appear on your myWings Student Account, 24 hours after complete of purchase. Charges on your myWings Student Account can be paid with credit card or your authorized financial aid online via myWings or check/cash in person at Student Financial Services, Building 53.
    • In order to pay for your permit using your excess financial aid you will need to complete a "Financial Aid Authorization Form". For additional guidance, please refer to the below section How do I pay for the permit? 
     
  • From the "Payment Information" page, review the permit selected and total cost, then click on "Pay Now" to proceed. This will complete your purchase order and a receipt of confirmation will be sent to your email address.
  • From the "Payment Receipt" page, you may print out the receipt for your records.
  • Upon purchase completion, your license plate becomes your virtual permit. No physical permit will be mailed to you!
• How do I pay for the permit?

  During the online selection process, the permit fee will appear on your myWings Student Bill Account, 24 hours after the order is completed. 

  1. Log in to myWings and locate the "My UNF Bill' icon.
  2. Locate the bright blue hyperlink for "View Bill by Term" or "View Account by Term". 
  3. Find the parking permit charge in the list of charges and make note of the dollar amount for your permit. 
  4. Select the link "Make a Payment" in the lower right corner. 
  5. Make sure to manually type in only the dollar amount due for your permit, then proceed with  your payment information until completion. 
  6. Charges on your myWings Student Account can be paid with credit card or authorized financial aid online via myWings

   

  If using your excess financial aid: you will need to complete a "Financial Aid Authorization Form". 

  1. Log in to myWings and click on the "Student Records" tile. 
  2. Click on the link for "Student Forms". 
  3. Click on the big blue button for "Online Forms, Appeals and Petitions". 
  4. Under the Category for Cashiers/Controllers click the link for Financial Aid Authorization-Non-allowable Charges. 
  5. Read the statement and select the "Authorize" button to complete the form. 
  6. For more information about this form or for questions on how to pay charges listed on your myWings Student Account, please contact Student Financial Services, email safes@unf.edu. 

   

  If you are paying with the 1/3 Payment Plan:

   

  1. The Parking Permit charge should be paid/covered by your Final 1/3 Payment. 
  2. Check "View Bill by Term" to verify all charges are incorporated into the 1/3 Payment Plan and "Amount Due = $0"
  3. If Amount Due does not show $0 then contact student Financial Services sfs@unf.edu or (904) 620 - 2472, regarding Plan Consolidation options. 

   

   

• Payment options

  Charges on your myWings Student Account can be paid with credit card or authorized financial aid online via myWings, or cash/check in person at Student Financial Services, Building 53.

   

  If using  your excess financial aid or using the 1/3 Payment Plan, refer to the above section listed "How do I pay for the permit". 
• Did I pay for my permit?

   

  1. Log in to myWings and then click on the "My UNF Bill" icon. 
  2. Locate the bright blue hyperlink for "View Bill by Term" or "View Account by Term". 
  3. Find the parking permit charge in the list of charges and make note of the dollar amount for your permit. 
  4. Select the link "Make a Payment" in the lower right corner. 
  5. Make sure to manually type in only the dollar amount due for your permit then proceed with your payment information until completion. 

   

   

• What parking locations allowed with specific parking permits?

  Please visit Permits and Rates link to verify valid parking locations with purchased permits.

• When does my Annual or Term permit expire?

  Annual permits are valid: 

  • August 16 (or date of purchase) - August 15 (next year)

  Term permits are valid: 

  • (Fall) August 16 - December 31
  • (Spring) January 1 - May 6
  • (Summer) May 7 - August 15

   

  Parking with an expired permit will result in a ticket.

• What if I drive more than one vehicle?

  One of the benefits to the virtual permit system, allows you to register up to 5 vehicles to the purchased permit. This makes it easier for you if you need to borrow or rent another vehicle if your primary vehicle is in the shop for repairs. Note: you may have 5 vehicles registered to the permit, but only 1 may be parked on campus at a time.

  If you plan on driving either a vehicle and/or a motorcycle, it is suggested to purchase a primary vehicle permit and then register your motorcycle to the permit. You will not need to purchase two separate permits, but you will still need to follow the policy of only 1 registered vehicle may be parked on campus at a time.

  After you have registered the maximum of 5 vehicles, the system will no longer allow you to add more, please contact Parking services (904) 620-2815 or email parking@unf.edu to remove expired vehicles and update your parking account.

• What if I only come to campus once or twice a week?

  You may still purchase an annual or term virtual permit, but if you do not wish to, you must purchase a $5 or $2 visitor permit from either the flowbird app or Pay-by-Plate kiosks. A $5 visitor permit allows parking in both Blue and Gray Lot spaces. A $2 visitor permit allows parking in Gray Lot spaces only. For kiosk locations and designated Blue and Gray Lots, please click on map.

• What permit is the best value?

  The Gray Lot Permit, which allows parking for Lots 14, 18, 53 and 60. Out of the these lots, Lot 18 and 53 are serviced by the Osprey Connector shuttle.

• Which lots guarantee parking spaces and are less congested?

  Lot 18 and 53. To access these lots, feel free to click on Directions to Lot 18 and 53. It takes less time to find a space within Lot 18 or 53 and ride the Osprey Connector Shuttle to the center of campus rather than circling the inner lots and garages where parking is congested. For more Osprey Connector Shuttle information, please go to Osprey Shuttle Home.

• What are considered the peak times of parking congestion?
  Monday and Wednesday from 10 a.m. to 2 p.m. and all day Tuesday and Thursday. If possible, schedule your classes away from these times.
• How do I check which vehicle(s) are registered to my permit and how do I add more vehicles to my permit account?

  To verify: Log in to your myWings account and click on Parking Account. Click on the drop down of Permits (located at the top left of the screen next to Parking Portal). Select View your Permits, then click on the number listed under "Permit Number". The next screen, under "Associated Vehicles" will reflect the permit and which vehicles are registered to it.

   

  To add: follow the same process listed above and then click on Add Vehicles To Permit (at the bottom of the screen). Then click on Add a new vehicle. Fill out the required fields and then click on Next >> (at the bottom of the screen). The following prompts will allow you to finish the action of adding the vehicle.

• How do I remove a vehicle from my parking account?

  Please contact Parking Services (904) 620 - 2815 or email parking@unf.edu for assistance. 

• What if my vehicle is in the mechanical shop?

  Thanks to the virtual permit program, you may register up to 5 vehicles to your purchased permit through your parking account via myWings portal. However, you may only have one vehicle parked on campus at a time.

• Can you purchase a visitor permit for motorcycle parking?

  Yes; a visitor permit can be purchased for the two-wheeled motorized vehicle. All visitor permits are sold from our either flowbird app or Pay-by-Plate kiosk, please visit the map of kiosk locations. You may park in any designated motorcycle spaces on campus.

   

  Note: You will need to park your motorized vehicle "nose-in" so that the license plate can be easily read by our tag recognition cameras.

• What if you have sustained an injury, such as a twisted ankle or broken leg, can you park closer to a building?

  Please visit Parking & Transportation Services (Building 52) for a maximum of 30 day allotment transferred to your virtual permit (registered license plate) prior to parking. The treating physician must request this service in written format. Another option, you can call (904-620-5718) ahead to schedule a pick up time and place from our exclusive shuttle designed for riders with mobility needs.

• Disability Parking

  Mobility Needs

• Loading Zone Spaces

  There are Loading Zone spaces throughout campus that allow for timed parking with a UNF virtual permit. These vary in time allowed, depending on their location. Most are 20 minute zones; just make sure to pay attention to the signs indicating these spaces.

• Visitor Permits

  Please visit the Visitor Parking link for information. 

Tickets

• How can I avoid getting a ticket?

  Avoid parking:

   

  • on the grass or 
  • in a space that is specially marked outside of the allowable spaces from the permit you have ordered. Please review information listed on permit types and parking spaces allowed, listed above on this page: What parking locations allowed with specific parking permits?

   

   

  Each ramp parking space has a visual white line at the back end and vehicles or items attached to vehicles cannot extend over this line when parked in these spaces. Tickets will be issued to vehicles not parked within the identifiable space boundaries.

• Ticket Rates

  $30.00 Fine for Parking Violations: Fire Lane Parking License Plate Obscured/Missing Vehicle Parked in Motorcycle Space No Overnight Parking No Parking Area Non HUC (Herbert University Center) Patron Nose-In Parking Required Obstructing Traffic Date or Number Obscured Parked Over Space Line Shared Permit Violation (per vehicle) Valid Faculty Staff Permit Required Valid Housing "A" Permit Required Valid Housing "B" Permit Required Valid Housing "F" Permit Required Valid Blue Permit Required Valid Gray Permit Required Valid Motorcycle Permit Required Valid Green Permit Required $30.00 Fine for UPD Violations: Bike Ticket Skateboard Violation Violation of Pedestrian Zone

  $20.00 Fine: Parked Overtime (Over 20 minutes in a 20 minute space) Parked Overtime (Over 40 minutes in a 40 minute space) Parked Overtime (Over 45 minutes in a 45 minute space) $60.00 Fine: Valid Reserve Permit Required $100.00 Fine: Altered/Counterfeit Permit Unlawful Possession of Parking Permit $250.00 Fine: Expired Disability Permit Valid Disability Permit Required Fees: Collection Fee (per ticket) $10.00 Immobilization (boot) Fee $50.00 Late Fee - Disability Ticket $25.00 Late Fee - Non-Disability Ticket $10.00 Late Fee - Permit Purchase $10.00 Tow Fee $50.00

• I have received a ticket, now what?

  You may pay your ticket, through an online link Pay Tickets, or you may pay in person at Building 52 (Parking & Transportation Services). Another option includes filing an appeal within 14 calendar days of the issued ticket. To file an appeal, please visit Ticket Appeals to complete the form and it will be reviewed by an appeal committee. 

   

  ***14 calendar day example: If you get a ticket on a Tuesday, 14 calendar days is the second Monday, not the second Tuesday. Avoid this mishap and a late fee by submitting payment on time.***

• What are the consequences of not paying a ticket?

  If a ticket is not paid within 14 calendar days, a $10 late fee will be added to the ticket amount. A hold will also be placed on your record, which will inhibit you from registering for classes, requesting transcripts to be sent to a prospective employer or to apply for grad school or transfer to a school in another location. Once you pay the fine, please be aware that it may take 4 - 24 hours for the record hold to be released.

• Is Parking Services the only department that issues tickets on campus?

  No, the University Police Department issues tickets for ALL non-permit violations 24 hours a day for 7 days a week.

Don't get the boot!

• Why is a boot locked on your vehicle?

  And or the following: 

   

  • have three unpaid tickets 
  • park in a service area
  • park in a fire lane 
  • park in Lot 7 located by Skinner-Jones Hall (Building 4)
  • park in a marked 'Reserved' space 
  • park in a disability space (without a displayed disability placard or abusing the use of the placard) 
  • obstruct traffic and create a safety hazard

   

• How do I remove this boot from my vehicle?

  Immediately call Parking & Transportation Services at (904) 620-2815. To avoid vehicle damage, please do not attempt to remove the boot yourself or drive the vehicle with it on.

Questions?

• Have a question, concern, or suggestion?

  Please e-mail us at parking@unf.edu