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How We Help

Your Student Success Coach will work to build a supportive relationship with a growth mindset focusing on:

  • academic goals
  • career goals
  • balancing personal commitments and effectiveness
  • maximizing resources to optimize your UNF experience

UNF Online Student Success coaches are your admission and student support team. In coordination with your academic or program advisor, your Student Success Coach will work with you to create a plan to achieve your desired goals while maximizing resources and services supporting the fully online learning experience.

Who We Serve



UNF Online Student Success coaches work directly with students who are interested in or pursuing degrees from the following fully online programs:



Meet Your UNF Online Student Success Coaches

Sherry Hays

Sherry Hays | Assistant Director, Online Student Success

sherry.hays@unf.edu, (904) 620-4217

Sherry Hays has worked in higher education for more than 18 years. She has been at UNF since 2009 and has worked in various roles in public relations and enrollment services before joining UNF Online in 2019. In her current role as assistant director, she is responsible for the daily operations of the UNF Online Student Success Team – a team passionate about student success and assisting online students with the admissions and onboarding process. She is currently pursuing a Master of Science in higher education administration at UNF, and in her spare time, Sherry enjoys reading classical literature and writing poetry and short stories.

LeShare Demps

Leshare Demps | Student Success Coach

leshare.demps@unf.edu, (904) 620-3577

Leshare joins UNF Online after working in the UNF Office of Admissions for three years. In her previous role as an admissions coordinator, she was responsible for recruiting and onboarding first-time-in-college and transfer students to the University. Leshare obtained her Bachelor of Science in early childhood education from Santa Fe College and has had the opportunity to work in various educational settings. She has a passion for education and looks forward to assisting UNF Online students with accomplishing their educational goals. Leshare enjoys working out, exploring Jacksonville, and spending time with family.

Liz Hardy

Elizabeth Hardy | Student Success Coach

ehardy@unf.edu, (904) 620-3577

Liz Hardy is an alumna, having earned her Bachelor of Arts in interdisciplinary studies in health education and awareness with a minor in public health. She has served the UNF community for more than 18 years in various enrollment service roles specializing in transfer admissions, transfer articulation, and credit evaluation. She has also served as a dual enrollment coordinator liaising between the University and partner institutions, high schools, and home education students. Liz has a heart of service and joined UNF Online to help Ospreys achieve their educational goals. She delights in faith, family, and friends.