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Enrollment Services Appeal 

Students may submit an Enrollment Services Appeal for the following: 


Financial Aid:

  • Denial of a Financial Aid Satisfactory Academic Progress Appeal
  • Loss of Institutional Scholarship (UNF Presidential, Blue and Gold, Blue and Silver, etc.)
  • Loss of State Scholarship (Florida Bright Futures)



  • Denied In-State Residency
  • Denied In-State Residency Reclassification
  • Review of Residency Reclassification or Initial Residency Classification after the deadline


Excess Credit Hour Surcharge Review       


    The Enrollment Services Appeal is completed online in myWings:  

    • Click on the Student Records box
    • Student Forms
    • Enrollment Services Appeal  


    The following items are required for Financial Aid Enrollment Services Appeals:

    • Signed statement explaining extenuating circumstances (uploaded with appeal)
    • Documentation* to support the circumstances cited in your appeal statement
    • Signed academic plan of action


    The following items are required for Residency Enrollment Services Appeals:

    • Signed personal statement 
    • Supporting documentation*


    The following items are required for Excess Credit Hour Surcharge Review Appeals:

    • Personal statement including name, N#, and course(s) that should be exempt as outlined in the State statute
    • Supporting documentation* (e.g. signed statement from your Advisor verifying non-degree-applicable courses, DD214, etc.)

    *Supporting documentation should be uploaded prior to submitting. The Enrollment Services Appeals Committee will not consider appeals submitted without documentation. Up to ten documents may be uploaded per appeal. 


    Submission of an Enrollment Services Appeal does not guarantee approval. The decisions of the Enrollment Services Appeals Committee are final; no additional appeal review levels are provided.


    Special or Unusual Circumstances Appeals

    If you feel that you have special or unusual circumstances that are not being reflected on your FAFSA, please contact One-Stop Student Services to discuss your specific situation. Although considerations for specific situations are limited, we offer you the ability to provide us with this information.


    The answers to the most commonly asked questions regarding the Enrollment Services Appeals process are posted below. 


    For additional questions, please contact One-Stop Student Services:


    Phone: (904) 620-5555

    Online Contact Form  


    Satisfactory Academic Progress



    Excess Credit Hour Surcharge Review