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Loan Counseling
Need to complete Entrance, Exit or PLUS Loan Credit Counseling?

Loan Counseling

Loan Counseling

Need to complete Entrance, Exit or PLUS Loan Credit Counseling?

Loan Counseling

building overlooking lake
Financial Aid Documents

You may be able to submit the requested financial aid or scholarship document(s) through your myWings account.

 

Learn how to upload financial aid documents

Learn how to upload scholarship documents

Financial Aid Documents

You may be able to submit the requested financial aid or scholarship document(s) through your myWings account.

 

Learn how to upload financial aid documents

Learn how to upload scholarship documents

hicks hall exterior
Loan Action Request
Need to make changes to an award after submitting your decision? You must complete a Loan Action Request Form and submit it to One-Stop via fax or in-person.

Loan Action Request Form

Loan Action Request

Need to make changes to an award after submitting your decision? You must complete a Loan Action Request Form and submit it to One-Stop via fax or in-person.

Loan Action Request Form

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Residency
Are you a Florida resident for tuition purposes?

Verify your residency status on myWings. Incomplete or non-Florida resident status will result in out-of-state tuition.

Residency information

Residency

Are you a Florida resident for tuition purposes?

Verify your residency status on myWings. Incomplete or non-Florida resident status will result in out-of-state tuition.

Residency information

About One-Stop

Welcome to the One-Stop Student Services Website.  Staffed by cross-trained professionals, One-Stop Student Services provides a single point of communication for issues ranging from undergraduate admissions, academic records, registration and financial aid.

Through this site and the myWings student portal, you can access and manage many of the enrollment functions we handle in One-Stop Student Services.  We are located at Ann and David Hicks Hall, Bldg 53, Suite 1700.

 

If you cannot find what you need online, or simply want to speak with someone in person, our One-Stop Coordinators are here to assist you. If you need help, let us know. Excellent service is our goal.

 

*Our phones will turn on at 9 a.m. on Fridays. 


One-Stop staff members are available for walk-in visits and by phone during the listed service hours.


Please note:  11:00 a.m. to 3:00 p.m. is our busiest time of day.   

 

One-Stop will be closed for all University holidays. See the Academic Calendar for more information.


Additional University Contacts 

 

University Operator

For directory information or to be connected with university offices and services, please call the University Operator at (904) 620-1000.


ITS Help Desk
For assistance in regarding your myWings, email, or Blackboard password or user ID, please contact the ITS Help Desk at (904) 620-HELP. One Stop cannot retrieve or reset passwords.

UNF Police and Public Safety (Emergency)
In the case of serious emergency, call 911. For police-related, non-emergency questions, please call the University Police Department (UPD) at (904) 620-2800.

 

Resolving Complaints or Concerns

For information regarding UNF's accrediting agency (SACSCOC), please visit UNF's Student Ombudsman website.

    
However, if your concern cannot be resolved internally with UNF, you may file a complaint with the appropriate agency within your current state of residence.