Computer Problems

Computer Use Policy - Inappropriate Computer Use

Emergency Access to Research Databases from Off Campus

  • If the library's authentication protocols are disrupted, there is an alternate way to get to the research databases from off campus using UNF's VPN (Virtual Private Network)
  • Here are directions from UNF's Information Technology Webpages 
  • ITS Help Desk - 620-4357

DOI Prefixes


     DOI --


Food on Campus

Printing/Copying Problems

Seminar Rooms 

Status of Services

Troubleshooting Login and Computer Problems


Questions to ask

  • Are you currently enrolled?
  • How long since you changed your password?
  • Does your password have any of these characters in it?   + # % &
  • Where are you logging in to the library? -- the main page? when you select a database?
  • Are you using Internet Explorer or Firefox?
  • Do you have popups blocked?
  • Is your security setting set very high?

MAC problems with pdfs in EBSCOhost. -- use this. Schubert/It