Skip to Main Content

IX Messaging Tutorial

linear oder of commands for the phone - information available below

Avaya Key Commands for Phone System

Main Menu

8- Mailbox Commands

0- Return to Auto Attendant

Default Listen to Messages

Mailbox Commands

2- Greeting Options

3- Disconnect

4- Set Password

5- Mailbox Tools

6- Listen to Messages in Inbox

0- Mailbox Options

*Repeat these options

#Main Menu

Mailbox Options

3- Define Default fax Address

*Repeat these options

#Main Menu

Mailbox Tools

1- Auto Forward Message

2- Notification Settings

5- Distribution List

8- Mailbox Commands

*Repeat these options

#Main Menu

Message List Commands

2- Review Message

4- Skip to Previous Message

6- Skip to Next Message

7- Message Commands

8- Mailbox Commands

9- Call back to Sender

0- Return to Auto Attendant

*Repeat these Options

Greeting Options

1- Personal Greetings

3- Record Location Greeting (Extended Absence)

4- Location Menu

5- Record Busy Greeting

6- Record Customized Greeting

9- Record Name Greeting

*Repeat these options

#Main Menu

Notification Settings

1- Add Notification Schedule

2- Delete Notification Schedule

3- Modify Notification Schedule

4- Return to Main Commands

5- Listen to Notification Schedule

8- Mailbox Commands

*Repeat these options

#Main Menu

Distribution List

1- Add Distribution List

2- Listen to Distribution List

3- Delete Distribution List

4- Modify Distribution List

8- Mailbox Commands

*Repeat these options

#Main Menu

Message Commands

1- Reply to Sender Only

2- Envelope Information

3- Forward Information

4- Reply to All Recipients

5- Compose a Message

6- Delete Message

*Repeat these options

#Main Menu

Default Disconnect

Location Menu

1- Change Location (In Office)

2- Change Location (Extended Absence)

4- Return to Greetings Options

Compose/Record a Message (after recording and selecting recipients)

2- Review Recorded Message

4- Go to previous Message

5- Append to recorded message

6- Save Recorded Message

7- Send Recorded Message

8- Mailbox Commands

0- Return to Auto Attendant

*Repeat these options

Send Message Menu

2- Review Recorded Message

5- Send Message

6- Cancel Message and Exit

8- Mailbox Commands

9- Send Recorded Message

0- Message Options

*Repeat these options

#Main Menu

Default Disconnect

Message Options

1- Toggle Urgent Flag

4- Toggle Confidential Flag

5- Toggle Certified Flag

6- Send Recorded Message

*Repeat these options

#Main Menu

Message Playback Options

1- Rewind (5 sec)

3- Pause (5 sec)

# Fast Forwards (5 sec)

Common Commands (available in most menus)

8- Go to mailbox commands

*Repeat current menu (help)

#Return to previous/main menu