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Technology Update - people looking at tablets

Spring 2021 Contents:

Login Help for Single Sign On Services

Latest Zoom Features

Instructor-Led Microsoft Teams Planner and Tasks Training

Use OneDrive for Storing University Data

Academic Technology Grants

Personal Device Wireless Network Access

Software Update Notifications reminder

Security Awareness Training Reminder

New Rich Content Editor in Canvas

CIRT Video Studio Upgrades

Security Tip: Connect to a secure Wi-Fi using a VPN

Login Help for Single Sign On Services

Students, faculty, and staff have a new login page when signing into UNF Single Sign On services.

Users having issues with their login credentials should visit the Login Help account recovery page.

The new login screen instructs users to first enter their UNF email address in the format of (N01234567@unf.edu). Once a valid UNF ID email address is accepted users will need to enter their password. To finish a secure login, users are required to use DUO for two-factor authentication to verify identity. Visit the Single sign On page for more step by step instructions.

Latest Zoom Features

Zoom releases updates frequently and over the past few months there have been a significant number of changes to the platform. A few of the latest features available to UNF users include live transcriptions, using slides as a virtual background, custom gallery views, outlook plugin, and scheduling privilege. Visit the UNF Zoom Features page for additional information on how to enhance your Zoom experience. To take full advantage of these features and more update Zoom to the latest version.

Instructor-Led Microsoft Teams Planner and Tasks Training

UNF ITS is hosting live, instructor-led training sessions for faculty and staff highlighting the Planner and Tasks capabilities of Microsoft Teams. Attendees will learn how to streamline task management by using the Teams Planner and Tasks features to organize, collaborate, and manage. No registration is required. Links for the sessions are available here
  • Wednesday, January 20: 10 to 11:30 a.m. for a live session and demonstration on how to use the Teams Planner and Tasks features to organize, collaborate and instruct.
  • Thursday, January 21: 2 to 3 p.m. for a virtual drop-in with live Q&A that you can pop in at any time to ask a question for a Microsoft Education team member to walk you through.
 

Use OneDrive for Storing University Data

Storing University files and data in personal storage locations such as DropBox, Google Docs or Box is not good practice. The preferred location is OneDrive. OneDrive provides five terabytes of storage, enables you to share files with colleagues and supports the recovery of previously saved versions of files. Learn more about OneDrive on the ITS website.

Academic Technology Grants

The Campus Technology Committee and Academic Technology unit of Information Technology Services invites proposals from faculty for UNF Academic Technology Grants. The purpose of these grants is to support and advance the technology needs of the faculty in service of their teaching, research/creative, and service activities. The grant program will provide support of up to $1000 towards information technology requirements per funded individual project, or up to $2000 for multiple faculty members working together. Applications for the fall funding round are due by 5 p.m. on Friday, January 29, 2021. Visit the ITS website for more information and application details. Questions about Academic Technology Grants can be directed to Gordon Rakita at grakita@unf.edu or (904) 620-1658.

Personal Device Wireless Network Access 

The University updated the security requirements for gaining access to UNF-Wireless (the University's secure wireless network) for personal computers or laptops. Any personal computers or laptops needing to connect to the UNF-Wireless Network are required to install a small application called OnGuard. It's necessary for machines to meet the requirements to install OnGuard in order to connect to the wireless network. Any computer connected will be subject to the rules and regulations as defined by the Acceptable Use Policy. Devices connecting to UNF-Visitor wireless will not be affected by this change.

Software Update Notifications Reminder

Software update notifications appear on faculty and staff computers during the second week of each month. For employees working remotely, the updates may apply off-campus or when returning to the office. Computers left on for a remote desktop connection, will restart and employees can log back in to reconnect after updates are complete. Laptop users can apply the updates next time the device connects to the UNF Network. There is no need to go back to campus to reboot computers at this time.

 

If software update notifications are ignored, any computer that is connected to the UNF network and powered on will reboot automatically on the Sunday after the notification, during the maintenance window. Computers that are turned off will restart automatically about four hours after the first-time login occurs. In the case of a restart, warnings will be displayed so work can be saved.

Security Awareness Training

All UNF Employees are now required to complete a cyber security awareness training once each calendar year. The 15-minute video training course covers the current hot cyber security topics using real-life examples to show the dangers of the internet and what you need to do to stay safe. Each section has a live demonstration and finishes up with a “security check” quiz at the end. Employees should have received an email from ITSecurity@unf.edu notifying them of enrollment in the course.  Upon receiving the email, you will have 30 days to complete this training. The training link is titled 'KnowBe4 Employee Training' can be found in MyWings under "Employee Tools" or by visiting the training page. Visit the Security Awareness program webpage for more information.


Have fun, and remember to Stop, Look, and Think!

New Rich Content Editor in Canvas

The Rich Content Editor (RCE) has been updated in Canvas. The updated RCE in Canvas is streamlined with a consolidated toolbar that groups common icons and interactions. A new autosave feature recovers changed content for up to an hour if the page is closed before changes are saved. Refer to these guides for more resources on the new RCE.

CIRT Video Studio Upgrades

CIRT's video studio features professional-grade lighting, green screen technology, dedicated studio cameras, a teleprompter, and professional audio. The studio recently added a Learning Glass™ lightboard and One Button Studio (OBS) functionality for self-recording. Visit the CIRT Video Studio webpage for additional information or to schedule a session. 

Security Tip: Connect to a secure Wi-Fi using a VPN

A VPN (Virtual Private Network) is a method of connecting to a private network (UNF's network) by way of a public network (the Internet) securely. A VPN connection is not needed to read email. UNF uses a VPN application called FortiClient that is easy to install and set up. Follow these directions to get started. For assistance with connecting to the VPN contact the ITS Help Desk.

 

The Fortinet VPN is available for all UNF employees and active students. In order to login to the VPN, you will need to have enrolled a Duo 2FA device. The VPN works best using Duo push with your mobile device. You can connect to the VPN using the VPN web portal (web browser) or the VPN client (application sending all traffic to UNF).


The VPN has two main use cases. The first is to allow faculty, staff, and active students to access protected UNF resources while off-campus or on restricted networks. The second use case is to allow for secure web browsing while traveling or using unprotected networks (a coffee shop Wi-Fi network for example). Any issues with connecting to UNF resources while connected to the UNF VPN should be reported to the ITS Help Desk.

 

 

Questions or comments regarding this Technology Update may be directed to its-infomail@unf.edu