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Banner Service Interruptions: Update

Scheduled Event

Per our message yesterday, we wanted to provide an update to the identified vulnerability as well as progress to mitigation. Just as a reminder, the company (Ellucian) we license our ERP software (Banner) from has informed us there is a critical vulnerability involving significant portions of the system creating a security risk for UNF. Ellucian is working to develop and release a fix, however it will be early August before the fix is available from them. We have made great progress to mitigate the risk to UNF, however, out of an abundance of caution, the University will be taking portions of Banner Student offline this evening, starting tonight, July 26, at 11:59pm. As a result, student registration and some parts of course catalog functionality will not be available overnight. We have made progress to eliminate the need to bring down the entire Banner system. No other Banner services will be impacted by the outage. All Banner services will be back up and running by early tomorrow morning. Please be on the lookout tomorrow for communication detailing next steps for Banner services while we wait for a fix from the vendor. We thank you for your patience and understanding.

Starts: Tuesday, July 26, 2022 at 11:55 PM

Ends: Wednesday, July 27, 2022 at 8:00 AM