Office 365 FAQs

Office365

• What is the size limit of a file sent through Email?
  The size limit for Office 365 is 150MB.
• Should I move my email archives to OneDrive or my Email?
  We suggest that you move emails from your archives to your mailbox. Depending on the size of your archives they should all fit into your active mailbox quota of 100Gb. If you store your archives (.pst) in your OneDrive you cannot actively use them in Outlook.
• Will I be able to access my email archives remotely?
  If you move your archives to your mailbox you can access Archived mail through your Outlook mailbox or via portal.office.com. You will not be able to search for email in your archives from a phone or tablet.
• I have issues with out-of-office not working on the phone application, will it be fixed in office 365?
  Out-of-office will be set globally for you in Office365, as it should be now.

OneDrive

• When I share my documents on OneDrive, does the person I send it to need Office 365?
  No, when sharing a Microsoft Office document, you have the option of sharing the link which can be edited from the browser.
• What file types are supported on OneDrive?"
  The file formats supported by OneDrive can be found in this article: File types supported for previewing files in OneDrive, SharePoint, and Teams.
• Can I import my Evernote files into OneNote?
  It is possible to import Evernote to OneNote. Follow the directions at OneNote.com. 
• Can programs/departments move to OneDrive for shared space similar to Google Drive?

  OneDrive will work as your typical google drive. It will be individual ownership to the UNF account. The added feature is that the University will have the ability to access individually owned files within a certain time after the employee leaves.

  There is a Microsoft version of Google Team Drive we are license for that is called “Microsoft Teams”. This feature for University faculty and staff will be introduced later this year or early next. An exact date has not been determined yet to release this feature.

• What happens if we need a file from an employee's OneDrive account who has left the University?

  They must share it with you and change ownership.

• What is the upload file size limit in OneDrive?
  There is no specific file size restrictions. However, you should be aware that there may be other file restriction types.
• Why would I use OneDrive instead of the O and N drive?

  OneDrive has replaced the I: drive. Any work related items that are stored on your local computer that you need the ability to recover if your local computer no longer functioned, need to go to OneDrive. OneDrive offers 5TB of space.

• Does Microsoft Access work in OneDrive with multiple people on it?

  Access database files cannot be opened directly from OneDrive. Doing so will cause the database to become corrupted.

  As a workaround, a user can download the .accdb file to their PC and open it with Access desktop application to view. After closing Access they can copy the .accdb file back to OneDrive for backup purposes. This method means Access db files shared from OneDrive should only ever be View Only.

  Departments wishing to share an Access db with multiple users can do so under the O: drive.

• How is FERPA data being secure in OneDrive?

  IT Security has a project in place on protecting University data in the cloud.

• Can I do OneDrive sharing to a group?

  Yes, this will be done via 'Groups' when this feature is released.

• Where I can I get the OneDrive Sync App?

  You can download it via the 'Sync' button in OneDrive. It will also be made available to your computer by User Services in the future before we move to Office365.

• What about Crypto Locker on OneDrive?

  OneDrive can still be affected by ransomware, but you can restore your own files from backup in this case.

Office Installs

• Will the Office 365 installs work on a Mac?

  Yes! Office 365 has both Mac and PC versions.