Banner 9 Admin Pages FAQ
Accessing Banner 9 Admin Pages
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What is Banner 9 Admin Pages?
Banner 9 Admin Pages replaces Banner 8 INB (Internet Native Banner). As of December 31, 2018, Banner INB will not be supported by Ellucian. All current Banner 8 INB users will automatically have access to Banner 9 Admin Pages.
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Will Banner 9 change Banner Self Service?
This upgrade only affects Banner 8 INB users. Banner 8 Self Service (SSB) will continue to be available for all users via MyWings.
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How do I access Banner Admin Pages?
Admin Pages users can access Admin Pages through the Banner 9 Admin Pages tile in MyWings after October 22, 2019. The tile will only be available to users who have been granted access to Banner Admin Pages by a Banner Security Owner.
Users are recommended to access Admin Pages through MyWings, but it can be accessed via bannerapps.unf.edu. To avoid errors, do not bookmark any links once inside Admin Pages.
Access to Banner Admin Pages is provided by Banner Security Owners in the Banner Functional Department. ITS does not grant user access to Banner Admin Pages.
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What account do I use to log into Banner Admin Pages?
If a user has an account in Banner Admin Pages, they will see a Banner Admin Pages title in MyWings. Clicking this title will automatically log them into Banner Admin Pages.
If prompted for credentials, users will access Admin Pages via UNF Single Sign On using their Active Directory user ID (N number) and current password.
Remote access to Banner 9 Admin pages
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How do I access Banner Admin Pages from off campus?
Banner Admin Pages is only available on-campus computers or via the UNF VPN (travel profile). Admin Pages users can remote to their office computers via the VPN to access Admin pages. It is not recommended to use rds.unf.edu.
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Can I access Banner Admin Pages from UNF’s wireless network?
Some devices logged into the new UNF-WIRELESS network may have to use the UNF VPN to access Admin Pages, especially if the device is not a UNF device managed by SCCM.
Browsers
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What browsers can I use to access Banner Admin Pages?
The recommended browsers are Chrome and Firefox on Windows and Safari on Mac. Chrome can be installed via UNF’s Software Center. Microsoft Edge and Internet Explorer are not recommended.
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Do I still need the Oracle Java software client to use Banner?
No, Admin Pages does not use the Java JRE client.
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How do I open multiple Admin Pages windows?
Users can open multiple browser windows on multiple monitors. Because of SSO, any Admin Pages windows started within the same browser software will continue to use the current SSO session.
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Can I log into more than one user account in a browser?
No. In the extremely rare case, if a user wishes to log on as two different users, they can use Chrome’s Incognito mode or a different browser.
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What happens if I hit the refresh button (or F5 key) while in an open Admin Pages session?
Refreshing a browser window will end Banner 9 session.
Session Timeouts
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Do user sessions timeout in Admin Pages?
Yes. Due to system resource limitations, Admin Pages web session timeout has been set to 60 minutes. Admin Pages will provide a 5-minute warning prior to the session timeout. Clicking a button within the page will reset the timeout. (Moving the mouse will not reset the timeout.)
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How do I log out of Admin Pages?
Users are encouraged to use the log out button in Admin Pages to quit their session. This will release system resources for other users.
Training
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How I do learn more about Banner 9?
Banner 9 navigation training is provided by CPDT. Support for specific Banner module functionality is provided by the Banner functional department.
Or visit the Banner 9 Admin Pages information.
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Known Issues
Admin pages is a web-based application. Performance is comparable to other web-based applications. With this being said, navigating in Admin Pages is not as quick as Banner INB.
Chrome will block pop-up windows from Admin Pages. It is recommended to add bannerapps.unf.edu and banadmin.unf.edu to Chrome as allowable Popup and Redirect sites. UNF owned desktops will have this setting pushed out automatically.