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Enrolling with Duo for Two-factor Authentication

Two-factor authentication is an extra layer of security for UNF applications designed to ensure that you're the only person who can access your account, even if someone knows your password.

The University requires two-factor authentication for most applications. The purpose of two-factor authentication is to protect your UNF account and personal information. It adds a quick and easy step to the login process. After entering your UNF ID and password, it requires you to validate your identity by responding to a prompt using a second factor such as a mobile device.

Once a UNF account becomes an employee or active student, an email will be sent from Duo with enrollment information. To enroll your device, follow the instructions in the email or on Duo's website.

You can also browse to mfa.unf.edu using a modern web browser and enroll your device. You can also use this link to test that your account and mobile device are working.


Registering a device

  1. Start by downloading the Duo Mobile app from your device's application store and installing it.
  2. Go to https://mfa.unf.edu
  3. You will see a UNF login page. Enter your username (N number) and password.
  4. A Duo window will display. Select the green " Start Setup" button to enroll.

    Duo enrollment screen for new users

  5. You will then be asked what type of device you are adding. Choose the type of device and then click "Continue". (Using the Duo push is the recommended option)
  6. Follow the instructions on the screen specific to the type of device you are adding.

Adding a device

  1. Go to https://mfa.unf.edu
  2. You will see a UNF login page. Enter your username (N number) and password.
  3. A Duo window will display. Select the "Add a new device option" on the left menu.

     

    Duo add a new device dialog box

  4. You will then be asked what type of device you are adding. Choose the type of device and then click "Continue". (Using a mobile phone for a Duo push is the recommended option)
  5. Follow the instructions on the screen specific to the type of device you are adding.

Configure Auto Push

IT Security recommends configuring the automatic Duo Push setting in your Duo settings to speed up the process of authentication. By default, Duo will allow the user to choose an authentication method. On the Duo prompt screen, choose the "My Settings & Devices" link on the left side of the window. You will need to validate with Duo to configure your settings. Under the setting for "When I log in:", choose the drop down and select "Automatically send this device a Duo Push". After choosing this setting, click Save. Now all new authentication attempts will send you a push without having to select an option on your device first, allowing you to login faster.

Settings with Duo Auto Push highlighted

Remember Work/Private Devices

IT Security recommends using the "Remember me" feature on your most used devices. This feature should never be used in shared use locations (labs, classrooms, public computers, etc.). When checking the "Remember me" box and confirming the 2FA check, Duo will remember that browser and computer for the next 30 days. This is done with browser cookies and clearing them or not allowing cookies to be saved will not allow this feature to work. This means the next time you login on that computer using that same browser, you will be logged in without having to confirm with 2FA.

Choose an authentication method screen

 


Learn more on the two-factor authentication webpage or contact the ITS Help Desk.